Hannah Thomas , Datchet, United Kingdom

With 18+ years of delivery leadership, project management and operations experience, I help creative, digital and technology organisations deliver outstanding work, build high performing teams, create resilient operations and achieve lasting commercial success.

My experience sits across three connected areas:
- I deliver innovative and complex digital programmes, products, services and experiences for some of the world’s most respected agencies, technology companies and global brands end to end.

- I lead and develop skilled and empowered delivery teams - building, mentoring and developing producers and project managers to raise the bar on how great work gets done.

- I partner with organisations to transform and implement delivery & operations excellence - embedding the frameworks, governance, tools and ways of working that unlock creativity, efficiency, scalability and commercial performance.

Whether I'm running a complex programme, building a delivery function or transforming an organisation's ways of working, my approach is grounded in understanding the real operational challenge, solving the root cause and creating the conditions for teams to deliver brilliant work with confidence.

This increasingly includes embedding AI-driven automation into delivery and operational workflows in a practical, human centred way: reducing repetitive tasks, improving visibility, supporting better decision making and freeing teams to focus on collaboration, creativity and higher value work.

Brand experience: Alphabet - Google, DeepMind, Nest, Android and Waze. Meta, United Nations, COP28 UAE & Dubai government, NEOM, UK Government: Department for Transport, Mondelez, Unilever, Nestle/Wyeth, Mini, Rolls Royce, Porsche, McLaren Automotive, Volkswagen, Nissan, Fiat, OVO Energy, EDF Energy, Aviva, EE, Vodafone, Barclaycard, RBS/Natwest, Odeon cinemas, Acer, Sony, Heineken, Pepsi, John Lewis, Morrisons, Sainsburys, British Airways, GSMA, Royal Navy, World Gold Council, Financial Times, Random House/Nigella Lawson, First Great Western, Takeda Pharmaceuticals.