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jobs
Dave Nixon
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2013 - ?
job
Practice Manager
Business Agility.
Outline
I am responsible for the technology strategy, service operation and solution architecture for professional services and consultancy, leading the consulting, sales, marketing and business development teams in the delivery of digital transformation programmes for a myriad of clients across verticals.
Key Responsibilities
• People development and team management.
• Successful delivery of technology change.
• Risk assessment and evaluation.
• Manage sales and business development campaigns.
• Define, communicate and execute technology strategy roadmaps.
• Delivery of IT services, SLA's and third-party suppliers.
• Create strategies that underpin effective digital transformation projects.
Key Achievements
• Implemented successful digital transformation strategies for AstraZeneca, Centrica and DHL.
• Developed and implemented successful IT service delivery mechanisms for BRE, Fyffes, Iggesund and Baringa
• Lead the successful transition and development of innovative solutions including the UK largest health and safety system for BRE
• Successfully transitioned multiple clients from legacy platforms into the cloud (Office 365) including Aspers, Alexander Dennis and Associated British Foods
I am responsible for the technology strategy, service operation and solution architecture for professional services and consultancy, leading the consulting, sales, marketing and business development teams in the delivery of digital transformation programmes for a myriad of clients across verticals.
Key Responsibilities
• People development and team management.
• Successful delivery of technology change.
• Risk assessment and evaluation.
• Manage sales and business development campaigns.
• Define, communicate and execute technology strategy roadmaps.
• Delivery of IT services, SLA's and third-party suppliers.
• Create strategies that underpin effective digital transformation projects.
Key Achievements
• Implemented successful digital transformation strategies for AstraZeneca, Centrica and DHL.
• Developed and implemented successful IT service delivery mechanisms for BRE, Fyffes, Iggesund and Baringa
• Lead the successful transition and development of innovative solutions including the UK largest health and safety system for BRE
• Successfully transitioned multiple clients from legacy platforms into the cloud (Office 365) including Aspers, Alexander Dennis and Associated British Foods
Technology, Service Delivery, Manager, Office, Development, Health, Assessment, Safety, Team management, Transformation, It, Marketing, Service, Architecture, Sales, Consulting, Management, Solution architecture, Cloud, Digital transformation, Office 365, Business development
2007 - 2013
job
Practice Manager
Altran.
Outline
I had overall responsibility of leading the strategy and direction of a skilled team in the development of a new consultancy practice focussed on the delivery of IT consultancy services
Key Responsibilities
• Develop the strategy for sales, revenue growth and recruitment for the practice
• Lead, manage, mentor, recruit and develop a team of expert consultants
• Serve as the senior-level architect for a portfolio of projects
• Report at board level on outcomes and objectives
• Manage external relationships with third party tech providers
• Development of new operating models and organisational structures.
Key Achievements
• Successfully implemented the strategy and delivery of a new professional services division servicing clients throughout the UK and Europe.
• Built a team of professional consultants to deliver solutions across Europe
• Consistently exceeded revenue targets and growth
• Expanded our portfolio of services to a wider business sector across Europe
• Successfully transitioned two of Europe's largest enterprises from legacy systems onto new platforms (ABN Amro, Nycomed)
I had overall responsibility of leading the strategy and direction of a skilled team in the development of a new consultancy practice focussed on the delivery of IT consultancy services
Key Responsibilities
• Develop the strategy for sales, revenue growth and recruitment for the practice
• Lead, manage, mentor, recruit and develop a team of expert consultants
• Serve as the senior-level architect for a portfolio of projects
• Report at board level on outcomes and objectives
• Manage external relationships with third party tech providers
• Development of new operating models and organisational structures.
Key Achievements
• Successfully implemented the strategy and delivery of a new professional services division servicing clients throughout the UK and Europe.
• Built a team of professional consultants to deliver solutions across Europe
• Consistently exceeded revenue targets and growth
• Expanded our portfolio of services to a wider business sector across Europe
• Successfully transitioned two of Europe's largest enterprises from legacy systems onto new platforms (ABN Amro, Nycomed)
Mentor, Sales, Recruitment, It, Growth, Development, Direction, Manager
2000 - 2002
job
Solution Architect
E2E.
Outline
I was responsible for designing solutions and products for the then new to market SharePoint platform, particularly focussed on information and document management solutions for the public and private sector.
Key Responsibilities
• Developing complex solutions and products using new and emerging technologies
• Providing direction and management to developers in testing and implementing products
• Presented turnkey solutions to existing and potential clients
• Provided pre-sales support to the product owners and sales team
Key Achievements
• Provided solutions that underpinned a number of successful products. One of which became the UK's largest compliant document management system.
• Using emerging technologies to implement innovative solutions and a new platform
• Received ministerial commendations on a key project within the public sector
I was responsible for designing solutions and products for the then new to market SharePoint platform, particularly focussed on information and document management solutions for the public and private sector.
Key Responsibilities
• Developing complex solutions and products using new and emerging technologies
• Providing direction and management to developers in testing and implementing products
• Presented turnkey solutions to existing and potential clients
• Provided pre-sales support to the product owners and sales team
Key Achievements
• Provided solutions that underpinned a number of successful products. One of which became the UK's largest compliant document management system.
• Using emerging technologies to implement innovative solutions and a new platform
• Received ministerial commendations on a key project within the public sector
SharePoint, Management, Sales, Support, Testing, Public sector, Direction
1996 - 2000
job
Service Delivery Manager
BT.
Outline
Managing the strategy and delivery of support services to BT corporate clients to ensure SLA's for first, second and third line support.
Key Responsibilities
• Managing and implementing software/hardware releases from development and packaging into live environments
• Managing strategic helpdesk projects to improve the external customer support
• Analysis and design of support structures and processes to improve SLA's and time to fix
• Identify problem areas within support system and initiating resolution paths for those issues
• Analysing, developing and implementing new support packages for BT services
• Managing and mentoring four support teams (20-55 agents)
Key Achievements
• Ensured that BT corporate clients support SLA's were met 100% over a three year period
• Implemented and managed two new support services for a major retail chain and a global media company under BT support
• Trained and mentored a specialist team of support consultants to deliver SLA's for the worlds largest Exchange estate
Managing the strategy and delivery of support services to BT corporate clients to ensure SLA's for first, second and third line support.
Key Responsibilities
• Managing and implementing software/hardware releases from development and packaging into live environments
• Managing strategic helpdesk projects to improve the external customer support
• Analysis and design of support structures and processes to improve SLA's and time to fix
• Identify problem areas within support system and initiating resolution paths for those issues
• Analysing, developing and implementing new support packages for BT services
• Managing and mentoring four support teams (20-55 agents)
Key Achievements
• Ensured that BT corporate clients support SLA's were met 100% over a three year period
• Implemented and managed two new support services for a major retail chain and a global media company under BT support
• Trained and mentored a specialist team of support consultants to deliver SLA's for the worlds largest Exchange estate
Design, Retail, Exchange, Packaging, Mentoring, Service, Support, Hardware, Service Delivery Manager, Development, Software, Processes, Manager, Service Delivery
My education
Lancaster University
BSc, Computer Science
BSc, Computer Science
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