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Sumeera Hassan Vanes
,
Bromsgrove, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
German
Good
English
Fluently
My experience
2020 - ?
freelance
Business Consultant
Coventry Building Society.
I was employed to work as a lead consultant on the mortgage transformation programme at Coventry Building Society, my duties here included:
• Develop and secure the business case for the mortgage transformation programme
• Identify, define and track the benefits and outcomes required of the programme
• Perform feasibility analysis and work with the project management team to prioritise deliverables and negotiate on product functionalities.
• Proactively communicate and collaborate with external and internal customers to assess information needs and functional requirements and document these in suitable artefacts
• Develop solutions to prioritise business problems and opportunities through a range of analysis and design activity.
• Manage senior stakeholders and present programme updates at board level
• Develop and secure the business case for the mortgage transformation programme
• Identify, define and track the benefits and outcomes required of the programme
• Perform feasibility analysis and work with the project management team to prioritise deliverables and negotiate on product functionalities.
• Proactively communicate and collaborate with external and internal customers to assess information needs and functional requirements and document these in suitable artefacts
• Develop solutions to prioritise business problems and opportunities through a range of analysis and design activity.
• Manage senior stakeholders and present programme updates at board level
Design, Project Management, Management, Business Case, Transformation
2020 - 2020
freelance
Business Consultant/Lead Business Analyst
Smart DCC.
• Define business problems and primary objectives of new projects.
• Lead requirement gathering workshops (internal and external) to capture functional and non-functional requirements.
• Lead business process workshops (Internal and external) to develop end-to-end cross functional business processes.
• Capture, consolidate and interpret requirements to support to development of a business case.
• Develop and assumes responsibility for analysis artefacts (such as high-level requirements, detailed requirements and business processes)
• Support delivery partners in a Product Owner Role.
• Lead requirement gathering workshops (internal and external) to capture functional and non-functional requirements.
• Lead business process workshops (Internal and external) to develop end-to-end cross functional business processes.
• Capture, consolidate and interpret requirements to support to development of a business case.
• Develop and assumes responsibility for analysis artefacts (such as high-level requirements, detailed requirements and business processes)
• Support delivery partners in a Product Owner Role.
Product owner, Business Case, Workshops, Support, Analyst, Development, Processes
2018 - 2020
freelance
Business Consultant/Project Manager
HSBC.
I was employed to work as a Lead consultant on the financial inclusion and vulnerability programme at HSBC. I was primarily responsible for leading the solution design for the banks FCA requirements for supporting vulnerable customers across branch, telephony and back office operations. My role here included:
• Leading tactical and strategic deliverables related to the financial inclusion and vulnerability.
• Creating strategic alignment of deliverables across Brands: HSBC, Marks and Spencer's, First Direct and John Lewis Financial Services
• Leading workshops with stakeholders to define requirements in line with FCA regulatory guidance.
• Developed solutions to align with wider business strategies for both retail and commercial banking areas
• Documented requirements, epics, user stories and process flows and conducted requirements management via Jira
• Implemented new processes into BAU to support the bank's target operating model
• Held review sessions with key control functions (e.g. legal and compliance) to ensure designed models are compliant with internal and external policy regarding GDPR and data privacy.
• Leading tactical and strategic deliverables related to the financial inclusion and vulnerability.
• Creating strategic alignment of deliverables across Brands: HSBC, Marks and Spencer's, First Direct and John Lewis Financial Services
• Leading workshops with stakeholders to define requirements in line with FCA regulatory guidance.
• Developed solutions to align with wider business strategies for both retail and commercial banking areas
• Documented requirements, epics, user stories and process flows and conducted requirements management via Jira
• Implemented new processes into BAU to support the bank's target operating model
• Held review sessions with key control functions (e.g. legal and compliance) to ensure designed models are compliant with internal and external policy regarding GDPR and data privacy.
Design, Project Manager, Retail, Operations, Jira, GDpr, User stories, Management, Compliance, Banking, Workshops, Support, Regulatory, Office, Processes, Manager
2012 - 2016
freelance
Business Consultant/Lead Business Analyst
Lloyds Banking Group.
This project involves creating a single service platform for the banking group nationwide, across all branches, telephony and online. My duties here included the following:
• Design lead for delivering a number of customer facing processes across branch, telephony and digital banking
• Document as-is and to be process flows using Microsoft Visio
• Design and enhance processes across a number of different product areas including personal current accounts, mortgages and credit cards.
• Interact with senior stakeholders across the business to drive business decisions and improve overall business performance.
• Lead, facilitate, document and provide subject matter expertise in the design workshops, interviews and prototyping
• Work with business transformation team to provide to Support with change management activities
• Design lead for delivering a number of customer facing processes across branch, telephony and digital banking
• Document as-is and to be process flows using Microsoft Visio
• Design and enhance processes across a number of different product areas including personal current accounts, mortgages and credit cards.
• Interact with senior stakeholders across the business to drive business decisions and improve overall business performance.
• Lead, facilitate, document and provide subject matter expertise in the design workshops, interviews and prototyping
• Work with business transformation team to provide to Support with change management activities
Design, Change management, Prototyping, Business transformation, Visio, Management, Service, Banking, Workshops, Transformation, Support, Analyst, Online, Processes
2012 - 2012
freelance
Business Consultant/Lead Business Analyst, Enterprise
unknown.
I was primarily employed to work as a Business Analyst at Enterprise on the business readiness phase of the Microsoft Dynamic AX 2012 implementation. My Duties here included:
• Working as procurement lead on project oasis to understand current as-is business requirements and identify current issues with procurement.
• Re-engineer and design global business processes producing 'as-is' and 'to-be' process maps
• Facilitating workshops and conducting presentations for stakeholder's engagement on new propositions
• Implement processes and facilitate business change management activities.
• Working as procurement lead on project oasis to understand current as-is business requirements and identify current issues with procurement.
• Re-engineer and design global business processes producing 'as-is' and 'to-be' process maps
• Facilitating workshops and conducting presentations for stakeholder's engagement on new propositions
• Implement processes and facilitate business change management activities.
Design, Change management, Procurement, Business Change Management, Management, Workshops, Implementation, Analyst, Microsoft dynamic AX, Enterprise, AX 2012, Processes
2010 - 2012
freelance
Business Consultant/Lead Business Analyst
AMEC.
At AMEC I was primarily employed to work as a Business Analyst on one of the world's largest Dynamics AX project implementing HR, Projects (including PSA), Finance, Plant Hire and CIS. My Duties here included:
• Lead, facilitate, document and provide subject matter expertise in the design workshops, interviews and prototyping and support the customer's decision-making process.
• Re-engineering and designing global business processes through USE cases
• Document and managing frequently changing requirements
• Lead, facilitate, document and provide subject matter expertise in the design workshops, interviews and prototyping and support the customer's decision-making process.
• Re-engineering and designing global business processes through USE cases
• Document and managing frequently changing requirements
Design, Prototyping, Finance, Engineering, Workshops, Support, Dynamics AX, Analyst, Processes
2006 - 2010
freelance
Business Change Consultant, Mouchel Traffic Support
unknown.
and Westminster council to deliver projects using Prince 2 methodology.
• Working on proof of concept projects in pre sale engagements, working closely prospective clients to assess needs, acquire data and configure solution to market needs.
• Carry out feasibility studies, formulate system strategies and identify solution options
• Evaluating existing or proposed systems, prioritised business and systems problems; analysing local government legislation and conducting impact analysis.
• Gathered requirements, created functional specification and design to develop on line payment systems to be used across the UK for paying parking penalties by the general public
• Re-engineer and design business processes producing 'as-is' and 'to-be' process maps
• Working with development team to scope requirements based on parking related legislation and local government business requirements
• Facilitating workshops and conducting presentations for stakeholders engagement on new sales propositions
• Attending client meetings and Working with the business development team to sell services to client
• Developed strategies and lead all sales and account development activities within the client organization
• Managing client back log for outstanding development work/product backlogs
• Set prices, developed quotes and coordinated bids for projects.
• Working on proof of concept projects in pre sale engagements, working closely prospective clients to assess needs, acquire data and configure solution to market needs.
• Carry out feasibility studies, formulate system strategies and identify solution options
• Evaluating existing or proposed systems, prioritised business and systems problems; analysing local government legislation and conducting impact analysis.
• Gathered requirements, created functional specification and design to develop on line payment systems to be used across the UK for paying parking penalties by the general public
• Re-engineer and design business processes producing 'as-is' and 'to-be' process maps
• Working with development team to scope requirements based on parking related legislation and local government business requirements
• Facilitating workshops and conducting presentations for stakeholders engagement on new sales propositions
• Attending client meetings and Working with the business development team to sell services to client
• Developed strategies and lead all sales and account development activities within the client organization
• Managing client back log for outstanding development work/product backlogs
• Set prices, developed quotes and coordinated bids for projects.
Design, Business development, Sales, Workshops, Support, Development, Processes, Pre sale
2004 - 2006
job
IT Training and On Site Support Engineer
Traffic Support Ltd.
Traffic Support is a software company which is a software provider of parking enforcement systems, my main duties included delivering IT training on parking related software products, leading training to clients across the country and conducting onsite support visits to various client sites to resolve reported issues.
Training, It, Support, Software
My education
2000
-
2004
The Business School Manchester Metropolitan University
BSc, Business Information Technology
BSc, Business Information Technology
1997
-
2000
Loreto College
Secondary, Psychology
Secondary, Psychology
1992
-
1997
Levenshulme High School
GCSEs, Maths and English
GCSEs, Maths and English
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