$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Experienced technical Project Manager / Operations Manager
Matt Lewis
,
Portslade, United Kingdom
Experience
Other titles
Skills
I'm offering
I have been working in customer-facing technical roles for over 6 years - predominantly as a member or leader of operations/project management teams.
I have always worked closely with development, product and leadership teams - to leverage insights for beneficial change to an organisation.
My key strengths lie in the fact that I have a background in both customer-facing and technical operational roles - allowing me to act as a bridge between project/industry jargon and the client/end user.
I have managed projects for governments, start-ups, leading consultancy firms and within financial services - as well as a number of digital/technical builds. I have worked with teams to lead and manage projects - working with designers and developers - while I have also worked on independent business transformation projects, such as business continuity management, process & strategy and project delivery methodology.
This, alongside the day-to-day role of ensuring clients/end users leverage value from our solutions, tackle the intended challenge and are delivered on cost, on time and to desired quality.
I’m a strong communicator, an effective leader and an analyst at heart - wanting to step back and see the bigger picture before acting.
I have always worked closely with development, product and leadership teams - to leverage insights for beneficial change to an organisation.
My key strengths lie in the fact that I have a background in both customer-facing and technical operational roles - allowing me to act as a bridge between project/industry jargon and the client/end user.
I have managed projects for governments, start-ups, leading consultancy firms and within financial services - as well as a number of digital/technical builds. I have worked with teams to lead and manage projects - working with designers and developers - while I have also worked on independent business transformation projects, such as business continuity management, process & strategy and project delivery methodology.
This, alongside the day-to-day role of ensuring clients/end users leverage value from our solutions, tackle the intended challenge and are delivered on cost, on time and to desired quality.
I’m a strong communicator, an effective leader and an analyst at heart - wanting to step back and see the bigger picture before acting.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2019 - ?
freelance
Operations / Project Manager - Contract
Equiniti.
Role and responsibilities include:
● Leading projects for the Creative, Brand and Marketing functions of Equiniti. Highlights include -
creation and implementation of a Business Continuity Plan, assessing, on-boarding and integration an Augmented Reality provider, development of a bespoke workflow management tool used
throughout the business (over 400 active users).
1
● Creation and maintenance of project documentation - developing project plans, governance and risk.
● Resource management - Managing and forecasting daily resourcing for a team of 10 designers and external developers where necessary.
● Stakeholder management - acting as the bridge between the Creative & Brand department and the rest of the business / work requests.
● Created and implemented a structure and methodology to allow the department to attribute
commercial revenue to produced work - allowing to measure success quarter on quarter and year
on year.
● Financial and budget management - responsible for managing quarterly/yearly budgets and ensuring projects run on time, to budget and to desired quality.
● Management of 3rd party vendors, suppliers and contractors.
● Leading projects for the Creative, Brand and Marketing functions of Equiniti. Highlights include -
creation and implementation of a Business Continuity Plan, assessing, on-boarding and integration an Augmented Reality provider, development of a bespoke workflow management tool used
throughout the business (over 400 active users).
1
● Creation and maintenance of project documentation - developing project plans, governance and risk.
● Resource management - Managing and forecasting daily resourcing for a team of 10 designers and external developers where necessary.
● Stakeholder management - acting as the bridge between the Creative & Brand department and the rest of the business / work requests.
● Created and implemented a structure and methodology to allow the department to attribute
commercial revenue to produced work - allowing to measure success quarter on quarter and year
on year.
● Financial and budget management - responsible for managing quarterly/yearly budgets and ensuring projects run on time, to budget and to desired quality.
● Management of 3rd party vendors, suppliers and contractors.
Project Manager, Operations, Budget, Forecasting, Stakeholder Management, Management, Integration, Augmented Reality, Workflow, Resource management, Implementation, Development, Manager
2020 - 2020
freelance
Project Manager
6Connex.
Short-term project working on creating, developing and implementing project management processes for a new International team.
- Oversaw initial work on a training plan and schedule to onboard new project managers and clients.
- Developed processes for internal communications and methods of translating and accurately delivering key information across a rapidly growing, international and remote business.
- Key work in adapting comms methods and daily project management processes in post-Covid workplace and business environment.
- Review and improvement on processes relating the 3rd party software used internally and externally in business.
- Oversaw initial work on a training plan and schedule to onboard new project managers and clients.
- Developed processes for internal communications and methods of translating and accurately delivering key information across a rapidly growing, international and remote business.
- Key work in adapting comms methods and daily project management processes in post-Covid workplace and business environment.
- Review and improvement on processes relating the 3rd party software used internally and externally in business.
Project Management, Project coordination, It project management, Operations, Process optimization, Process implementation, Process Mapping, Teaching
2018 - 2019
freelance
Head of Operations / Project Manager - Contract
Wildfish.
Role and responsibilities include:
● Project Management - I designed, managed and controlled project management - responsible for
defining, scoping and delivering on technical project builds. Working with a team of developers in Django, Python, React Native and blockchain technologies.
● Audited, tailored and introduced software for project management, engineering and commercial operations - such as Jira, Confluence, Trello, CapsuleCRM, Slack.
● Management of an engineering team of 6 developers - worked alongside and in collaboration with CTO.
● Operating as a consultant - worked with clients to scope the scale of project, the mid/long-term
planning and at a technical level on the tech-stack / digital architecture.
● Managing and forecasting resources - to deliver on multiple projects/deliverables across agile
sprint windows. Usually working on 5-8 projects at any one time.
● Project/Product Management of 2 in-house SaaS solutions - in control of go-to market strategy,
product roadmap and project management of a cryptocurrency aggregator tool and an entertainment
for hire marketplace.
● Complete ownership of Wildfish's daily operations. As the only non-developer within the business I was responsible for the success of all commercial operations within the business;
customer success / account management, business development, project management, billing & finance.
● Management of 3rd party vendors, suppliers and contractors.
● Project Management - I designed, managed and controlled project management - responsible for
defining, scoping and delivering on technical project builds. Working with a team of developers in Django, Python, React Native and blockchain technologies.
● Audited, tailored and introduced software for project management, engineering and commercial operations - such as Jira, Confluence, Trello, CapsuleCRM, Slack.
● Management of an engineering team of 6 developers - worked alongside and in collaboration with CTO.
● Operating as a consultant - worked with clients to scope the scale of project, the mid/long-term
planning and at a technical level on the tech-stack / digital architecture.
● Managing and forecasting resources - to deliver on multiple projects/deliverables across agile
sprint windows. Usually working on 5-8 projects at any one time.
● Project/Product Management of 2 in-house SaaS solutions - in control of go-to market strategy,
product roadmap and project management of a cryptocurrency aggregator tool and an entertainment
for hire marketplace.
● Complete ownership of Wildfish's daily operations. As the only non-developer within the business I was responsible for the success of all commercial operations within the business;
customer success / account management, business development, project management, billing & finance.
● Management of 3rd party vendors, suppliers and contractors.
Finance, Manager, Planning, Software, Development, Cryptocurrency, Trello, Confluence, Engineering, Block Chain, Business development, Management, Saas, Agile, React Native, Forecasting, Account management, Product Management, Jira, Operations, Project Manager, Project Management
2017 - 2018
job
Project / Studio Manager
MOHARA.
Role and responsibilities include:
● Overall management of MOHARA's digital studio - managing teams of designers, engineers and
3rd party supplier relationships.
● Working as a consultant to design project plans, growth streams, commercial models for startups.
● Project management of internal and external projects. This would include; scoping, planning,
budgeting, tracking, communication (with stakeholders/clients), communication (internally), reviewing,
delivery and execution.
● Working with key stakeholders - from C-Suite through to department managers to define
requirements and delivery milestones for products.
2
● Led key projects for developing and implementing internal processes throughout the business. This has included: auditing and assessing tech solutions, replacing and improving
MOHARA's design team day-to-day process (reducing admin, fewer blockers and increased team efficiency), HR functions (leave requests, working from home), MOHARA's project management
process (creating benchmarks, estimation failsafe's and smooth process through 4 different teams).
● Collaborate with MOHARA's Venture side of the business - working as CTO / Project Manager for
projects. Helping start-ups to strategise, plan and implement technology / marketing / business plans.
● Created, built and led the Customer Success team at MOHARA. This included a customer
success framework, onboarding & retention process and the sales & account management system for
tracking our client relationships (CRM).
● Overall management of MOHARA's digital studio - managing teams of designers, engineers and
3rd party supplier relationships.
● Working as a consultant to design project plans, growth streams, commercial models for startups.
● Project management of internal and external projects. This would include; scoping, planning,
budgeting, tracking, communication (with stakeholders/clients), communication (internally), reviewing,
delivery and execution.
● Working with key stakeholders - from C-Suite through to department managers to define
requirements and delivery milestones for products.
2
● Led key projects for developing and implementing internal processes throughout the business. This has included: auditing and assessing tech solutions, replacing and improving
MOHARA's design team day-to-day process (reducing admin, fewer blockers and increased team efficiency), HR functions (leave requests, working from home), MOHARA's project management
process (creating benchmarks, estimation failsafe's and smooth process through 4 different teams).
● Collaborate with MOHARA's Venture side of the business - working as CTO / Project Manager for
projects. Helping start-ups to strategise, plan and implement technology / marketing / business plans.
● Created, built and led the Customer Success team at MOHARA. This included a customer
success framework, onboarding & retention process and the sales & account management system for
tracking our client relationships (CRM).
Sales, Manager, Processes, Framework, Planning, Growth, Management, Onboarding, Startups, Account management, Project Manager, Project Management
2015 - 2017
job
Technical Trainer & Client Strategist
Brandwatch.
Role and responsibilities included:
● Leading the on-boarding process for new clients - identifying their goals, objectives and KPIs to tailor a social strategy and data-integrated methodology bespoke for their needs.
● Acting as consultative strategist to help clients leverage data and apply it directly to their
business goals and challenges.
● Pioneering, creating and leading the internal training programme syllabus and evaluation
modules.
● Designed, acted as a stakeholder and created content for the e-Learning platform / modules
for new in-house digital teaching solution.
● Teaching and assessing training sessions - onsite, online, one-to-one, classroom sessions,
lectures, masterclass and presenting onstage in-front of 100+ people.
● Working with and as part of Product, Marketing and Tech Support.
● Creating and documenting training plans, materials, schedules and processes.
● Leading the on-boarding process for new clients - identifying their goals, objectives and KPIs to tailor a social strategy and data-integrated methodology bespoke for their needs.
● Acting as consultative strategist to help clients leverage data and apply it directly to their
business goals and challenges.
● Pioneering, creating and leading the internal training programme syllabus and evaluation
modules.
● Designed, acted as a stakeholder and created content for the e-Learning platform / modules
for new in-house digital teaching solution.
● Teaching and assessing training sessions - onsite, online, one-to-one, classroom sessions,
lectures, masterclass and presenting onstage in-front of 100+ people.
● Working with and as part of Product, Marketing and Tech Support.
● Creating and documenting training plans, materials, schedules and processes.
Teaching, Training, E-learning, Content, Presenting, Support, Online, Social, Processes, Project Management
My education
2010
-
2013
University of Brighton
Bachelors, Sport Journalism
Bachelors, Sport Journalism
Matt's reviews
Matt has not received any reviews on Worksome.
Contact Matt Lewis
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Matt directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark