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Process and performance improvement specialist
Mark Greatorex
,
Redditch, United Kingdom
Experience
Other titles
Skills
I'm offering
I specialise in reducing your costs and improving your cashflow.
Experienced Order to Cash and Procure to Pay consultant with a history of improving performance and efficiency within large multi-national companies. Working in collaboration with clients I am able to offer a hands on approach to identifying and implementing improvements.
This approach has also realised benefits in other business areas such as customer services, order entry, supply chain and business reporting.
Experienced Order to Cash and Procure to Pay consultant with a history of improving performance and efficiency within large multi-national companies. Working in collaboration with clients I am able to offer a hands on approach to identifying and implementing improvements.
This approach has also realised benefits in other business areas such as customer services, order entry, supply chain and business reporting.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - 2019
job
Demand to Cash Manager
ATS Euromaster Ltd.
(£330m turnover)
Responsibilities:
• Head of function for credit control, credit risk, accounts receivable, accounts payable and invoice query teams
• Budget holder (Approx £1.2m)
• Management of team of 27 including 1 field based operational project resource
• Management of outsourced 3rd party accounts payable admin team
• Temporary management of PMO (6 months), implementing standard documentation, a project register and creation of monthly project review board meetings
Achievements:
• Reduction of DSO from 1 day above terms to 2 days below granted terms
• Root cause resolution leading to fall in open invoice queries from £1m to £250k through working groups involving sales and operations
• Reduction in resale invoice DPO from 10 days beyond terms to 2 days beyond terms and non-resale invoice DPO from 22 days beyond terms to 8 days beyond terms
• Recovery of approx. £1.5m of historic overpayments to suppliers
• Implementation of cash allocation automation software
• Introduction of e-billing
• Finance lead during separation of the business into two independent companies
Responsibilities:
• Head of function for credit control, credit risk, accounts receivable, accounts payable and invoice query teams
• Budget holder (Approx £1.2m)
• Management of team of 27 including 1 field based operational project resource
• Management of outsourced 3rd party accounts payable admin team
• Temporary management of PMO (6 months), implementing standard documentation, a project register and creation of monthly project review board meetings
Achievements:
• Reduction of DSO from 1 day above terms to 2 days below granted terms
• Root cause resolution leading to fall in open invoice queries from £1m to £250k through working groups involving sales and operations
• Reduction in resale invoice DPO from 10 days beyond terms to 2 days beyond terms and non-resale invoice DPO from 22 days beyond terms to 8 days beyond terms
• Recovery of approx. £1.5m of historic overpayments to suppliers
• Implementation of cash allocation automation software
• Introduction of e-billing
• Finance lead during separation of the business into two independent companies
Operations, Budget, Automation, PMO, Management, Finance, Sales, Implementation, Software, DPO, Manager
2011 - 2016
job
Accounts Receivable Manager
Shared Service Centre.
Tarmac Trading Ltd (£2bn turnover)
Responsibilities:
• Management of team of 33 for the order to cash function
Achievements:
• Relocation and recruitment of order to cash teams from 2 sites to a new centralised shared service centre
• Implementation of credit collection software on 2 occasions across 2 systems
• Standardisation and efficiency implementation across 2 legacy ERP's
• Order to Cash lead for ERP migration project
Responsibilities:
• Management of team of 33 for the order to cash function
Achievements:
• Relocation and recruitment of order to cash teams from 2 sites to a new centralised shared service centre
• Implementation of credit collection software on 2 occasions across 2 systems
• Standardisation and efficiency implementation across 2 legacy ERP's
• Order to Cash lead for ERP migration project
ERP, Management, Service, Recruitment, Implementation, Software, Manager
2007 - 2011
job
Credit & Risk Manager UK & Eire
L'Oreal (UK) Ltd.
(£350m turnover)
Responsibilities:
• Management of a team of 12
Achievements:
• Relocation of credit control, credit risk, customer data management and customer service departments from 3 locations (2 UK and 1 Eire) to a new centralised UK location
• Standardisation and improvement of processes and procedures to improve compliance and efficiency
• Reduction of DSO from 7 days above granted credit terms to 4 days below
• Integration of the credit control and credit risk functions of a newly acquired company
Responsibilities:
• Management of a team of 12
Achievements:
• Relocation of credit control, credit risk, customer data management and customer service departments from 3 locations (2 UK and 1 Eire) to a new centralised UK location
• Standardisation and improvement of processes and procedures to improve compliance and efficiency
• Reduction of DSO from 7 days above granted credit terms to 4 days below
• Integration of the credit control and credit risk functions of a newly acquired company
Data management, Customer service, Management, Integration, Service, Compliance, Processes, Manager
My education
1994
-
1997
n/a
BA (Hons), Business Economics
BA (Hons), Business Economics
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