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0
jobs
Thomas O'Hare
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - 2019
internship
Private Equity Partnerships MBA Intern
Salesforce.
Researched over 700 portfolio companies, and consulted with large PE firms to get a complete
understanding of their portfolios and assist them with their value creation goals
• Scoped size of opportunity looking at current PE owned customers and Salesforce penetration in PE
firm's portfolios, developed a go to market plan, and drove towards securing a first partnership
understanding of their portfolios and assist them with their value creation goals
• Scoped size of opportunity looking at current PE owned customers and Salesforce penetration in PE
firm's portfolios, developed a go to market plan, and drove towards securing a first partnership
Salesforce, Go, Internal
2016 - 2018
job
Head of Sales Operations
Preqin.
• Managed a six-person team across three offices globally, I'd grown team from a single member
• Initiated and structured process of granular analysis on past customer usage patterns, renewals and growth to measure against future metrics to evaluate success of major product and platform changes
• Oversaw streamlining of sales reporting from a monthly to a weekly process and coordinated with IT
to introduce real time dashboards for Sales
• Initiated and structured process of granular analysis on past customer usage patterns, renewals and growth to measure against future metrics to evaluate success of major product and platform changes
• Oversaw streamlining of sales reporting from a monthly to a weekly process and coordinated with IT
to introduce real time dashboards for Sales
Operations, Sales, It, Growth, Patterns
2015 - 2016
job
Sales Operations Analyst
unknown.
• Created new sales structure under new Chief Revenue Officer
• Won buy in from 70 sales professionals globally, handling significant change to sales and commission structures as well as processes within an established team
• Analysed client usage data, along with other metrics to identify growth accounts to target for
upselling, 2016 - 2017: 21% increase in average subscription size
• Improved client retention percentage from 78% to 82% with new auto invoicing procedure
• Streamlined contact to cash sales process, removed pinch points from contracting, pricing and onboarding - reduced sales person admin time by ~ two hours per sale
• Won buy in from 70 sales professionals globally, handling significant change to sales and commission structures as well as processes within an established team
• Analysed client usage data, along with other metrics to identify growth accounts to target for
upselling, 2016 - 2017: 21% increase in average subscription size
• Improved client retention percentage from 78% to 82% with new auto invoicing procedure
• Streamlined contact to cash sales process, removed pinch points from contracting, pricing and onboarding - reduced sales person admin time by ~ two hours per sale
Operations, Onboarding, Sales, Growth, Analyst, Retention, Processes
2014 - 2015
job
Senior Data Analyst
unknown.
• Developed focused lists to alert Account Managers of renewal risk customers, lists became basis of client services' customer touch point initiative
• Analysed renewals on different data points - region, account manager, product, logins, users, etc.
• Analysed renewals on different data points - region, account manager, product, logins, users, etc.
Account Manager, Analyst, Manager
2014 - 2014
job
Analyst
Cazenove Capital Management.
• Established processes for effective migration of customers following merger of Cazenove and Schroders, minimising transitional friction and maintaining over 98% of customers
• Tracked merger progress and worked with Fund Managers to ensure uninterrupted client experience
• Tracked merger progress and worked with Fund Managers to ensure uninterrupted client experience
Analyst, Processes
2012 - 2013
internship
Trainee In-Play Sports Trader
Ladbrokes.
• Responded in real time to in-game and market factors to adjust odds, first year trading profit of 8.4%
• Monitored competitors to ensure no market arbitrage opportunities and customers for irregular betting
• Managed risk by utilising knowledge of sports and bettor sentiment to establish a 'neutral' book
• Monitored competitors to ensure no market arbitrage opportunities and customers for irregular betting
• Managed risk by utilising knowledge of sports and bettor sentiment to establish a 'neutral' book
My education
2020
University of Chicago Booth School of Business
N/a, N/a
N/a, N/a
2018
-
2020
London Business School
N/a, N/a
N/a, N/a
2017
-
2018
The London School of Economics and Political Science
MBA, Essentials
MBA, Essentials
2008
-
2011
University of Exeter
Bachelors, Economics
Bachelors, Economics
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