$$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Expert
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Isil Senol
Işıl Şenol
,
Oxford Road, United Kingdom
Experience
Other titles
Skills
I'm offering
Strong customer support, marketing and business development professional with extensive experience in marcomms, administration, community management and reporting. Experience working within both multinational corporations and SMEs, specialising in Finance, Logistics and Media industry verticals.
Markets
United Kingdom
Language
English
Fluently
Available
My experience
2018 - ?
job
Customer Satisfaction and Social Media Manager
unknown.
NEX Worldwide is a New York based shipping company established in 2001. They have become a
reliable and cost-effective international shipping services provider to companies, ecommerce and individuals.
o Providing international customer support to business and consumer clients.
o Onboarding new clients onto the system, updating CRM and providing reports to the line
manager.
o Facilitating payments via payment portal, taking credit card payments with account holders and forwarding to billing departments for non-account holders/one-time payments.
o Resolving business and consumer client tracking issues.
o Blacklisting and suspending accounts and whitelisting high-value accounts, offering
premium services and discounts to improve customer retention Communicating with other
logistic companies to identify new stakeholders.
o Communicating with clients to understand their needs, explain product value and upsell
services.
o Monitoring social media accounts and reporting on key metrics.
reliable and cost-effective international shipping services provider to companies, ecommerce and individuals.
o Providing international customer support to business and consumer clients.
o Onboarding new clients onto the system, updating CRM and providing reports to the line
manager.
o Facilitating payments via payment portal, taking credit card payments with account holders and forwarding to billing departments for non-account holders/one-time payments.
o Resolving business and consumer client tracking issues.
o Blacklisting and suspending accounts and whitelisting high-value accounts, offering
premium services and discounts to improve customer retention Communicating with other
logistic companies to identify new stakeholders.
o Communicating with clients to understand their needs, explain product value and upsell
services.
o Monitoring social media accounts and reporting on key metrics.
Social Media, Ecommerce, CRM, Onboarding, Shipping, Support, Monitoring, Retention, International, Social, Portal, Manager
2018 - ?
freelance
Freelance Translator
AvantGarde Media.
Avant Garde Media is a professional sound recording studio based in Istanbul, Turkey. They have
been dedicated in offering top quality Turkish dubbing, subtitling, and translation services mainly for
contents like film, television series, animation, and documentaries for the emerging Turkish
television and media market.
o Translated new season episodes of TV shows including, Born in the Wild, Pawn Stars, Did
You Know?, and Killer Kids.
been dedicated in offering top quality Turkish dubbing, subtitling, and translation services mainly for
contents like film, television series, animation, and documentaries for the emerging Turkish
television and media market.
o Translated new season episodes of TV shows including, Born in the Wild, Pawn Stars, Did
You Know?, and Killer Kids.
Animation, Movie, TV, Dubbing
2016 - ?
job
Owner
FF2882.
2016 - 2018
job
Turkish Business Development Executive
IRS Marketing.
IRSMarketing is a business-to-business sales pipeline generation agency for the global tech industry
that offers a full suite of services designed to enable their clients achieve their goals, from Sales
Pipeline Generation, Social Prospecting, Inside Sales and Inbound Response Follow Up, to Channel
Enhancement, Data Management, Digital and Event Support.
o Researching for the US & UK Market for Infosys.
o Researching the Turkish Market for FireEye / FireEye Mandiant/ HPE Aruba
Networks.
o Managing clients and creating pipelines through Access database and Salesforce CRM.
o Contacting existing and potential clients via email and telephone.
o Promoting the new products and offers via cold and warm calls.
o Understanding the customer needs, translating the conversations from
Turkish to English, preparing a report for each lead and sharing it with the company.
o Achieved increasing total turnover within the first half-year by 3 times.
● Language Empire - Turkish Interpreter:
Language Empire is one of the UK's leading Interpreting & Translation service providers.
o I am one of the registered Turkish interpreters in the Oxford area. I have been registered with this company since 2016.
that offers a full suite of services designed to enable their clients achieve their goals, from Sales
Pipeline Generation, Social Prospecting, Inside Sales and Inbound Response Follow Up, to Channel
Enhancement, Data Management, Digital and Event Support.
o Researching for the US & UK Market for Infosys.
o Researching the Turkish Market for FireEye / FireEye Mandiant/ HPE Aruba
Networks.
o Managing clients and creating pipelines through Access database and Salesforce CRM.
o Contacting existing and potential clients via email and telephone.
o Promoting the new products and offers via cold and warm calls.
o Understanding the customer needs, translating the conversations from
Turkish to English, preparing a report for each lead and sharing it with the company.
o Achieved increasing total turnover within the first half-year by 3 times.
● Language Empire - Turkish Interpreter:
Language Empire is one of the UK's leading Interpreting & Translation service providers.
o I am one of the registered Turkish interpreters in the Oxford area. I have been registered with this company since 2016.
Business development, CRM, Data management, Database, Salesforce, Event, Management, Sales, Service, It, Support, Development, Social, UP
2016 - 2017
job
Account Manager
Oblion Ltd.
Oblion Ltd. was an interior design company based in London specialised in natural rocks. The
company stopped its activities in 2018.
o Researching market to follow up trends and identifying potential stakeholders.
o Implementing strategic plans to maximize brand potential and managing
social media accounts.
o Ensuring profit targets are achieved, margins maintained & expenses
controlled.
o Communicating with clients to understand their needs and explain product value.
company stopped its activities in 2018.
o Researching market to follow up trends and identifying potential stakeholders.
o Implementing strategic plans to maximize brand potential and managing
social media accounts.
o Ensuring profit targets are achieved, margins maintained & expenses
controlled.
o Communicating with clients to understand their needs and explain product value.
Social Media, Design, Account Manager, Natural, Interior, Social, UP, Manager
2011 - 2016
job
Inhouse Marketing Manager
Istanbul Bilgi University.
Istanbul Bilgi University is one of the first foundation universities of Turkey. The university had a long term
partnership between 2006-2019 with Laureate Education, one of the largest international education
networks in the world; has around 20,000 students, and 150+ programmes.
partnership between 2006-2019 with Laureate Education, one of the largest international education
networks in the world; has around 20,000 students, and 150+ programmes.
Marketing, International, Manager
2007 - 2016
freelance
Freelance Jingle Production
Jingle Production.
Part-time Radio Morning Show Host at Best FM, Istanbul, Turkey
Radio, Production
My education
University of Exeter Business School
MSc, Marketing-Related
MSc, Marketing-Related
İstanbul Bilgi University
Bachelors, Marketing-Related
Bachelors, Marketing-Related
Işıl's reviews
Işıl has not received any reviews on Worksome.
Contact Işıl Şenol
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Işıl directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark