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jobs
Celia From
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Links for more
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Language
English
Fluently
Swedish
Fluently
My experience
2018 - 2019
job
Ecommerce Production Coordinator
Whistles.
- Web content management - Coordinating, reviewing and deploying content to the website.
- Daily site auditing - Collaborating with the business and project delivery teams to ensure relevant content is
updated on time to improve sales conversion.
- Front-end development - Building new landing pages using HTML5, CSS3 and Content Management Systems.
- Google Analytics - Manage website use and analyse trends to better understand the customer journey and optimise experience.
Celia From
30B Campbell rd, E3 4DT, London
Mobile: 00447599746151 Email: celiafrom@gmail.com
Github: https://github.com/celfro
- Daily site auditing - Collaborating with the business and project delivery teams to ensure relevant content is
updated on time to improve sales conversion.
- Front-end development - Building new landing pages using HTML5, CSS3 and Content Management Systems.
- Google Analytics - Manage website use and analyse trends to better understand the customer journey and optimise experience.
Celia From
30B Campbell rd, E3 4DT, London
Mobile: 00447599746151 Email: celiafrom@gmail.com
Github: https://github.com/celfro
Github, Production, Google, Web, Development, Coordinator, Landing pages, Content, Website, Html5, Sales, Analytics, Management, Content Management, Ecommerce, Web content, Css3, Google analytics
2016 - 2018
job
Ecommerce Assistant/Customer Service Advisor
Sweaty Betty.
Web content implementation - Liaising with various departments to update website daily to align with campaigns
and drive sales.
- Monitor web analytics - Conduct weekly analysis to monitor customers' online journey to improve sales
conversion rates.
- Optimize content for SEO purposes - Ensure content is relevant and capitalises on the target audience's key search
criteria through updating HTML.
- Website management through Amplience - Software used to build landing pages.
Customer Service Assistant
- Website testing - Carry out quality assurance through testing website functionality.
- Drive online sales - Promote sales and upsell.
- Resolve customer complaints - Understand key principles of customer service, resolving complaints via phone,
email and live chat, turning a complaint into an opportunity to improve brand reputation.
and drive sales.
- Monitor web analytics - Conduct weekly analysis to monitor customers' online journey to improve sales
conversion rates.
- Optimize content for SEO purposes - Ensure content is relevant and capitalises on the target audience's key search
criteria through updating HTML.
- Website management through Amplience - Software used to build landing pages.
Customer Service Assistant
- Website testing - Carry out quality assurance through testing website functionality.
- Drive online sales - Promote sales and upsell.
- Resolve customer complaints - Understand key principles of customer service, resolving complaints via phone,
email and live chat, turning a complaint into an opportunity to improve brand reputation.
Website, Online, Search, Web, Software, Testing, Implementation, Quality Assurance, Landing pages, Content, Html, Service, Sales, Analytics, Management, Customer service, HTML/CSS/Javascript, Ecommerce, Web content, Seo
My education
Swedish University Dalarna
Unspecified, Design
Unspecified, Design
?
-
2019
Makers Academy
N/a, N/a
N/a, N/a
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