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jobs
CTO, Technical Product Manager, Digital Transformation Manager, Product Business Analyst, Product Marketing, Project Management, Certified GDPR Practitioner
Mrinal Mandal
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
05-May-2020
Hello,
I am writing to apply for the Technical Product Manager position in your organisation. I have more than 17 years of experience working as a product manager for European companies based in London (5 years) and Stockholm in Public and Finance sectors where I have accumulated an extensive skill set. My professional expertise aligns perfectly with the goals of this position in your company.
My duties at my former international companies consisted of product innovation, technical product management and global product support helping private and public sector companies to achieve success by turning ideas into real-life results. I was leading various digital innovation initiatives along with the UK Home Office and EU Member States in Immigration and Citizen Services space during my tenure with world’s largest immigration services provider (London) as a Technical Product Manager and Border Control with the EU member states with Stockholm based Identity Management Services company as a Product and Marketing Director. I had also led initiatives in the financial services sector during my tenure with Standard and Poor’s Limited. Furthermore, balancing an ever-changing product line while seeking to coordinate and connect the interdisciplinary teams in order for product development to run as smoothly as possible. The organisation would benefit from my skills in the following areas:
● Hands-on technical background in software engineering and an in-depth knowledge of Agile methodologies.
● Excellent communication and stakeholder management skills
● User-centred requirements gathering with acceptance criteria
● Experience in market research, product business analysis, and able to translate business requirements into technical requirements
● Strong grasping skill to get a deep understanding of any business and can interact with the development team to lead the strategy for the product
My past jobs had the following core responsibilities:
● Help our international clients understand what they really need and build high quality systems to satisfy those needs involving intensive travel globally for short assignments and technology rollouts
● Intensive remote collaboration with interdisciplinary teams and clients spread globally through all stages of development, commissioning and support
● Create Product Vision and Roadmap
● Product Manager and Stakeholders management
If given an opportunity, I would be a valuable asset for your line of products. It would be a privilege to discuss your technical product manager position in more detail. Thank you for your time, and I am looking forward to hearing from you. I can be reached at (46) 79 021 7424 or at ******@********.**.
Sincerely,
Mrinal Sanjeev Mandal
Hello,
I am writing to apply for the Technical Product Manager position in your organisation. I have more than 17 years of experience working as a product manager for European companies based in London (5 years) and Stockholm in Public and Finance sectors where I have accumulated an extensive skill set. My professional expertise aligns perfectly with the goals of this position in your company.
My duties at my former international companies consisted of product innovation, technical product management and global product support helping private and public sector companies to achieve success by turning ideas into real-life results. I was leading various digital innovation initiatives along with the UK Home Office and EU Member States in Immigration and Citizen Services space during my tenure with world’s largest immigration services provider (London) as a Technical Product Manager and Border Control with the EU member states with Stockholm based Identity Management Services company as a Product and Marketing Director. I had also led initiatives in the financial services sector during my tenure with Standard and Poor’s Limited. Furthermore, balancing an ever-changing product line while seeking to coordinate and connect the interdisciplinary teams in order for product development to run as smoothly as possible. The organisation would benefit from my skills in the following areas:
● Hands-on technical background in software engineering and an in-depth knowledge of Agile methodologies.
● Excellent communication and stakeholder management skills
● User-centred requirements gathering with acceptance criteria
● Experience in market research, product business analysis, and able to translate business requirements into technical requirements
● Strong grasping skill to get a deep understanding of any business and can interact with the development team to lead the strategy for the product
My past jobs had the following core responsibilities:
● Help our international clients understand what they really need and build high quality systems to satisfy those needs involving intensive travel globally for short assignments and technology rollouts
● Intensive remote collaboration with interdisciplinary teams and clients spread globally through all stages of development, commissioning and support
● Create Product Vision and Roadmap
● Product Manager and Stakeholders management
If given an opportunity, I would be a valuable asset for your line of products. It would be a privilege to discuss your technical product manager position in more detail. Thank you for your time, and I am looking forward to hearing from you. I can be reached at (46) 79 021 7424 or at ******@********.**.
Sincerely,
Mrinal Sanjeev Mandal
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
Product and Marketing Director
Speed Identity.
Speed Identity is live biometrics enrolment solutions and border control solutions for governments
Achievements/Tasks
- Redefining and Leading the Product and Marketing Strategy and carving Roadmap
- Customer Success Management
- Technical Bid Response for EU Member States and UK HO RFIs and RFPs
- Technical Architecture and Agile Software Development Planning and Implementation
Achievements/Tasks
- Redefining and Leading the Product and Marketing Strategy and carving Roadmap
- Customer Success Management
- Technical Bid Response for EU Member States and UK HO RFIs and RFPs
- Technical Architecture and Agile Software Development Planning and Implementation
Marketing, MArketing Strategy, Software development, Agile, Management, Architecture, Implementation, Development, Software
2011 - 2019
job
General Manager
Technology Solutions VFS Global.
VFS Global is the world's largest visa and passport outsourcing and technology services specialist for governments and diplomatic missions worldwide. I was in charge of dealing with IT transformation projects for our largest clients - including UK Visas and Immigration and European Union members.
Achievements/Tasks
Lead the development of a major in-house digital content management system (LIDPro) enabling digitising visa related documents from across the globe and making them available on a web-based portal. My responsibilities entailed customer interfacing, project management, solutioning and coordination with internal teams, compliance with UK security policy framework and EU General Data Protection Regulation. Developed using some COTS product, MS .Net and MS SQL Server on Windows Server 2012
Lead the IT digital transformation project related to self-upload of visa documents via web or mobile application from desktop or mobile phones. My responsibilities entailed customer interfacing, project management, solutioning and coordination with internal teams, and compliance with UK security policy framework as well as EU General Data Protection Regulation. In one year, 20% of customers opted for this service increasing largely revenues for the company. Developed using some MS .Net and MS SQL Server on Windows Server 2012
Developed and built a special purpose machine to duplex scan the entire passport in Ultra-violet, Infra-red and Normal Visible lights. My responsibilities entailed preparing the business case to management, identifying the design and suppliers for proof of concept. Operational and generating savings of approx. $1 million each year. Developed using some COTS product and MS .Net and microprocessor programming.
Developed and built a self-serviced KIOSK for all potential visa applications. I was responsible for technical, commercial and operational feasibility analysis considering the varied risk environments along with mitigation plan, and compliance with UK security policy framework as well as EU General Data Protection Regulation. Currently been assessed in a pilot location. If successful, this could result in potentially changing the business operating model of the company. Developed using some MS .Net and MS SQL Server on Windows Server 2012 and Windows 10
Developed/Implemented/Supported European Union Biometrics Enrolment IT system development. My responsibilities entailed customer interfacing, project management, solutioning and coordination with internal teams, compliance with EU General Data Protection Regulation and quality standards. It has helped VFSGlobal to be one of the largest commercial partners capturing biometrics for the diplomatic missions worldwide. Developed using some MS .Net and MS SQL Server on Windows Server 2012 and Windows 10
GDPR compliance audit done for VFS Global - India High Commission Operations in London and Paris and Russia Mission Operations in London and was reported to the Data Protection Officer of findings, followed by closures.
Contact: Christabel Silva (UKVI Account Head)/Uttam Lahiry (IT Delivery Head - UKVI Account) - christabels@vfsglobal.com/[email protected]
Achievements/Tasks
Lead the development of a major in-house digital content management system (LIDPro) enabling digitising visa related documents from across the globe and making them available on a web-based portal. My responsibilities entailed customer interfacing, project management, solutioning and coordination with internal teams, compliance with UK security policy framework and EU General Data Protection Regulation. Developed using some COTS product, MS .Net and MS SQL Server on Windows Server 2012
Lead the IT digital transformation project related to self-upload of visa documents via web or mobile application from desktop or mobile phones. My responsibilities entailed customer interfacing, project management, solutioning and coordination with internal teams, and compliance with UK security policy framework as well as EU General Data Protection Regulation. In one year, 20% of customers opted for this service increasing largely revenues for the company. Developed using some MS .Net and MS SQL Server on Windows Server 2012
Developed and built a special purpose machine to duplex scan the entire passport in Ultra-violet, Infra-red and Normal Visible lights. My responsibilities entailed preparing the business case to management, identifying the design and suppliers for proof of concept. Operational and generating savings of approx. $1 million each year. Developed using some COTS product and MS .Net and microprocessor programming.
Developed and built a self-serviced KIOSK for all potential visa applications. I was responsible for technical, commercial and operational feasibility analysis considering the varied risk environments along with mitigation plan, and compliance with UK security policy framework as well as EU General Data Protection Regulation. Currently been assessed in a pilot location. If successful, this could result in potentially changing the business operating model of the company. Developed using some MS .Net and MS SQL Server on Windows Server 2012 and Windows 10
Developed/Implemented/Supported European Union Biometrics Enrolment IT system development. My responsibilities entailed customer interfacing, project management, solutioning and coordination with internal teams, compliance with EU General Data Protection Regulation and quality standards. It has helped VFSGlobal to be one of the largest commercial partners capturing biometrics for the diplomatic missions worldwide. Developed using some MS .Net and MS SQL Server on Windows Server 2012 and Windows 10
GDPR compliance audit done for VFS Global - India High Commission Operations in London and Paris and Russia Mission Operations in London and was reported to the Data Protection Officer of findings, followed by closures.
Contact: Christabel Silva (UKVI Account Head)/Uttam Lahiry (IT Delivery Head - UKVI Account) - christabels@vfsglobal.com/[email protected]
Development, Compliance, Business Case, Security, Net, It, Outsourcing, Mobile Application, Transformation, Data protection, Web, Server, Data protection officer, Audit, Framework, Portal, Manager, GDpr, Sql, Project Management, SQL Server, Operations, Digital transformation, Audit, Content Management, SoMe, Design, GDPR Compliance, Management, Windows server, Service, Windows, Technology, Content
2003 - 2011
job
Senior Manager - IT
CRISIL Limited, A Standard and Poors Company.
India
India's number 1 Credit Rating Agency. Lead a team of 25 software professionals which entailed programmers, project leaders and project managers.
Achievements/Tasks
Responsible for setting-up an offshore development center in a Special Economic Zone in Mumbai. Preparing a scope of work, evaluating IT partners, recommendation and initiate with executive board approval. Achievements was rebadging 30 IT professionals on IT partner payrolls and setting up in a period of less than 3 months.
Developed/Implemented/Supported a web-based Service Level Agreement monitoring tool sitting on top of the underlined data processing systems. Key responsibilities were: preparation of an Request For Proposal, evaluation of technical responses, project management.Developed using some MS .Net and MS SQL Server on Windows Server 2008
Developed/Implemented/Supported a fully automated big data technology platform that extracts financial and banking information from performance reports of all European and American banks and financial institutions. Followed by data manipulation and finally loaded in the client databases. The solution was developed using Informatica Data Exchange, Data Quality and Powercenter 8.0 using a Managed File Transfer platform
Decommissioning obselete technology systems and building a new platform on the latest technologies. My key responsibilies entailed: preparation of an Request For Proposal, evaluation of technical responses, project management. Due to consolidation we reduced the IT support cost by 50% while improving the change response time by 50%. Developed using some Java technologies and Oracle 11g on Windows Server 2008
Developed/Implemented/Supported a digital workflow and a web based content delivery platform for the Information Research business using the latest technologies. Developed using some JSP, Visuall C#.net, PostgreSQL and MS SQL Server 2000 on Windows Server 2000
Contact: Sudhir Mundra (IT - Head) - sudhirm@crisil.com
India's number 1 Credit Rating Agency. Lead a team of 25 software professionals which entailed programmers, project leaders and project managers.
Achievements/Tasks
Responsible for setting-up an offshore development center in a Special Economic Zone in Mumbai. Preparing a scope of work, evaluating IT partners, recommendation and initiate with executive board approval. Achievements was rebadging 30 IT professionals on IT partner payrolls and setting up in a period of less than 3 months.
Developed/Implemented/Supported a web-based Service Level Agreement monitoring tool sitting on top of the underlined data processing systems. Key responsibilities were: preparation of an Request For Proposal, evaluation of technical responses, project management.Developed using some MS .Net and MS SQL Server on Windows Server 2008
Developed/Implemented/Supported a fully automated big data technology platform that extracts financial and banking information from performance reports of all European and American banks and financial institutions. Followed by data manipulation and finally loaded in the client databases. The solution was developed using Informatica Data Exchange, Data Quality and Powercenter 8.0 using a Managed File Transfer platform
Decommissioning obselete technology systems and building a new platform on the latest technologies. My key responsibilies entailed: preparation of an Request For Proposal, evaluation of technical responses, project management. Due to consolidation we reduced the IT support cost by 50% while improving the change response time by 50%. Developed using some Java technologies and Oracle 11g on Windows Server 2008
Developed/Implemented/Supported a digital workflow and a web based content delivery platform for the Information Research business using the latest technologies. Developed using some JSP, Visuall C#.net, PostgreSQL and MS SQL Server 2000 on Windows Server 2000
Contact: Sudhir Mundra (IT - Head) - sudhirm@crisil.com
Support, Content, Jsp, Banking, Data quality, Workflow, Net, It, Offshore, Less, Monitoring, Development, Software, Web, Server, Processing, Manager, UP, Exchange, Java, Project Management, SQL Server, It support, Oracle, Research, PostgreSQL, Big Data, Sql, C, SoMe, Management, Windows server, Service, Windows, Technology
1999 - 2003
job
Project Leader
Robocom Business Systems Pvt. Ltd.
India
Mid-sized software development firm
Achievements/Tasks
Developed/Implemented/Supported a B2C web-based best fit loan recommendation based on inputs provided by the customer online. This platform provided loans from Mortgage, Realtor, Builder, Bank, Small Businesses, Corporates and Insurance entities. Developed on MS ASP and MS SQL Server
Developed/Implemented/Supported a online multi commodity futures trading platform. Developed using MS ASP and MS SQL Server
Contact: Anil Pandya (Managing Director) - anil@robocomindia.com
Mid-sized software development firm
Achievements/Tasks
Developed/Implemented/Supported a B2C web-based best fit loan recommendation based on inputs provided by the customer online. This platform provided loans from Mortgage, Realtor, Builder, Bank, Small Businesses, Corporates and Insurance entities. Developed on MS ASP and MS SQL Server
Developed/Implemented/Supported a online multi commodity futures trading platform. Developed using MS ASP and MS SQL Server
Contact: Anil Pandya (Managing Director) - anil@robocomindia.com
Sql, SQL Server, B2C, Software development, ASP, Insurance, Development, Software, Web, Server, Online
1996 - 1999
job
Senior Programmer
ShreeGanesha Training and Software Consultants Pvt. Ltd.
India
Small-sized software development and training firm
Achievements/Tasks
Developed/Implemented/Supported a desktop based application for automating the entire hospital work environment. Developed using Visual Basic 6.0 and Oracle 7.3
Developed/Implemented/Supported a desktop based point-of-sales application.
Developed using Visual Basic 6.0 and MS Access 95
Developed/Implemented/Supported a web-based application for shipping agents and principals for tracking their consignment. Developed using MS ASP and Oracle 7.3
CERTIFICATES
Small-sized software development and training firm
Achievements/Tasks
Developed/Implemented/Supported a desktop based application for automating the entire hospital work environment. Developed using Visual Basic 6.0 and Oracle 7.3
Developed/Implemented/Supported a desktop based point-of-sales application.
Developed using Visual Basic 6.0 and MS Access 95
Developed/Implemented/Supported a web-based application for shipping agents and principals for tracking their consignment. Developed using MS ASP and Oracle 7.3
CERTIFICATES
Oracle, Software development, Training, ASP, Sales, Access, Shipping, Development, Software, Web, Basic
My education
National Institute of Information Technology
Unspecified, Swami Vivekanand Education Society of Technology (Minor in Oil)
Unspecified, Swami Vivekanand Education Society of Technology (Minor in Oil)
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