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jobs
Strong Administration and Personal Assistant profile. Specialising in Customer Services.
Amoure Oberholzer
,
Bexhill on Sea, United Kingdom
Experience
Other titles
Skills
I'm offering
I have been working in Customer Service for 11 years. Both Face to Face and over the phone. I have dealt extensively with complaints and office adminstration, specifically dictaphone typing, data entry, claims assessment, underwriting, sales, diary management, collections and litigation drafting.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
Technical Claims Negotiator (Defendant)
Hastings Direct.
Job Function: Assessment of Personal Injury claims through the MOJ portal.
Valuation of injuries according to the JCG guidelines.
Adherence to CPR Rules and SLAs.
Admin and Claims systems knowledge.
Negotiation and dealing with litigation and settlements.
Customer service and complaints.
Valuation of injuries according to the JCG guidelines.
Adherence to CPR Rules and SLAs.
Admin and Claims systems knowledge.
Negotiation and dealing with litigation and settlements.
Customer service and complaints.
Customer service, Service, Assessment, Negotiator, Portal
2016 - 2018
job
Customer Service and Sales Advisor
Company SLAs and Targets.
Company: Outsurance
Job Function: Policy management and underwriting.
Customer services and complaints
Sales and Cold Calling
Admin, planning, and team management.
Adherence to and exceeding targets.
Job Function: Policy management and underwriting.
Customer services and complaints
Sales and Cold Calling
Admin, planning, and team management.
Adherence to and exceeding targets.
Management, Customer service, Sales, Service, Team management, Underwriting
2013 - 2016
job
Technical Claims Negotiator (Claimant)
DLG Legal Services.
Job Function: Personal injury claims assessment on the MOJ portal.
Managing customer expectations and complaints.
Complex file handling and litigation
Customer communication and legal writing.
Adherence to CPR rules and use of JCG guidelines.
Exceeding targets and SLAs.
Managing customer expectations and complaints.
Complex file handling and litigation
Customer communication and legal writing.
Adherence to CPR rules and use of JCG guidelines.
Exceeding targets and SLAs.
Writing, Assessment, Negotiator, Portal
2012 - 2013
job
Legal Personal Assistant/ Secretary
Frankim Attorneys.
Job Function: Drafting of legal proceedings and dictation typing
Diary and appointment management
Filing, admin, and front desk operations.
Diary and appointment management
Filing, admin, and front desk operations.
Operations, Personal assistant, Management
2012 - 2012
job
Retail Sales and Admin/Stock Controller
unknown.
Retail, Sales
2010 - 2010
job
Church Administrator and Organiser
unknown.
(Voluntary work)
Administrator
2008 - 2009
temp
Part Time work as a Beauty Salon Receptionist and Sales rep
unknown.
Receptionist, Sales
My education
1997
-
2009
Cornwall Hill College
HighSchoolOrEquivalent, IEB Curriculum
HighSchoolOrEquivalent, IEB Curriculum
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