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Strong Project Manager specialising in Digital Transformation and Change with great Stakeholder management skills
Martina Keating
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Project Management professional with 20+ years’ experience successfully delivering digital transformation and change for clients in the UK Media, Publishing and Higher Education sectors.
Certifications include: - Certified Agile Practitioner (Certified Scrum Master, Certified Agile Project Manager) ; PRINCE2; Change Management Practitioner; ITIL v3; Business Process Modelling (BA).
Key skills include: -
• Project and programme planning, monitoring and reviewing;
• Risk and Issue (RAID) identification, mitigation and resolution;
• Resource management;
• Stakeholder management;
• Excellent communication skills, verbal and written;
• Conflict resolution;
• Problem solving;
• Supplier and vendor management;
• Project financials planning and monitor budgets;
• Excellent IT skills including Sharepoint, JIRA, Confluence, MS Office suite, MS Project etc.
Areas of expertise include leading award winning Digital transformations, leading user and technology migration(s) following business mergers/acquisition, digital Content Management Systems (CMS) and e-commerce deployments.
Both self-sufficient and an enthusiastic team player.
Sectors primarily include Media, Publishing and Higher Education.
Available for contracts on a full time, part-time, ad-hoc or virtual basis.
Certifications include: - Certified Agile Practitioner (Certified Scrum Master, Certified Agile Project Manager) ; PRINCE2; Change Management Practitioner; ITIL v3; Business Process Modelling (BA).
Key skills include: -
• Project and programme planning, monitoring and reviewing;
• Risk and Issue (RAID) identification, mitigation and resolution;
• Resource management;
• Stakeholder management;
• Excellent communication skills, verbal and written;
• Conflict resolution;
• Problem solving;
• Supplier and vendor management;
• Project financials planning and monitor budgets;
• Excellent IT skills including Sharepoint, JIRA, Confluence, MS Office suite, MS Project etc.
Areas of expertise include leading award winning Digital transformations, leading user and technology migration(s) following business mergers/acquisition, digital Content Management Systems (CMS) and e-commerce deployments.
Both self-sufficient and an enthusiastic team player.
Sectors primarily include Media, Publishing and Higher Education.
Available for contracts on a full time, part-time, ad-hoc or virtual basis.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Digital Project Manager
Circulo Consulting Ltd.
Project Manager, Manager
2019 - 2019
temp
Digital Transformation Project Manager
University of East London.
(Contract)
New institutional website for uel.ac.uk
Reporting to the IT Director and working through the PMO, responsible for the project initiation of a new institutional website for the University including: -
• Business Case, OJEU (public sector procurement process) including ITT.
• Market analysis and engagement for CMS/WCM platform and Website development partner selection.
• Supplier engagement and management.
• Business Analysis and requirements gathering and User story generation.
• Internal Stakeholder engagement and management.
Project technologies and processes included: -
Agile, JIRA, Confluence, DevOps, MS Project/Office, Sharepoint, ITIL v3, OJEU, Sitecore, Asana.
New institutional website for uel.ac.uk
Reporting to the IT Director and working through the PMO, responsible for the project initiation of a new institutional website for the University including: -
• Business Case, OJEU (public sector procurement process) including ITT.
• Market analysis and engagement for CMS/WCM platform and Website development partner selection.
• Supplier engagement and management.
• Business Analysis and requirements gathering and User story generation.
• Internal Stakeholder engagement and management.
Project technologies and processes included: -
Agile, JIRA, Confluence, DevOps, MS Project/Office, Sharepoint, ITIL v3, OJEU, Sitecore, Asana.
Sitecore, Manager, Processes, Asana, Public sector, Office, Development, Transformation, It, Confluence, Business Case, Website, Project Manager, Management, PMO, Procurement, Agile, SharePoint, DevOps, ITIL, Digital transformation, CMS, Jira, Business Analysis
2018 - 2019
temp
IT Programme Manager (Contract)
Reach plc.
Reach/Express and Star business integration
Reporting to IT Head of Business Operations and working through the PMO, IT Programme Manager for the integration and migration of the Express and Star's national newspaper, magazine titles and people to Reach plc technologies and workflows.
Key Responsibility to manage the full lifecycle of the migration and integration of the following work streams:-
• Commercial/advertising incl. Ad Production; Digital and Print Editorial; Backoffice - Pensions, HR; Networks and telephony; Desktops; Infrastructure capacity expansion; Moves.
• Managing a team of project managers, working through PMO.
• Supplier mgmt., relationships including Workpackage generation and management.
Senior IT Project Manager with full lifecycle responsibility for: -
• GDPR group-wide data controls technology implementation for 4,000 devices incl. cloud storage, removable storage devices and hard disk encryption. Exceptions mgmt. and internal comms.
• VONE-C telephony Project Manager for group HO upgrade in live Digital and Print Editorial environment - 800 users, desk, mobile and soft phones.
Programme technologies included: -
ContentWatch CMS, CHP picture mgmt., Ad Sales Pro (ad booking), Mediaplanner (ad planning), VONE-C, Google apps, Sophos, JIRA, Confluence, Slack, MS Project/Office.
Reporting to IT Head of Business Operations and working through the PMO, IT Programme Manager for the integration and migration of the Express and Star's national newspaper, magazine titles and people to Reach plc technologies and workflows.
Key Responsibility to manage the full lifecycle of the migration and integration of the following work streams:-
• Commercial/advertising incl. Ad Production; Digital and Print Editorial; Backoffice - Pensions, HR; Networks and telephony; Desktops; Infrastructure capacity expansion; Moves.
• Managing a team of project managers, working through PMO.
• Supplier mgmt., relationships including Workpackage generation and management.
Senior IT Project Manager with full lifecycle responsibility for: -
• GDPR group-wide data controls technology implementation for 4,000 devices incl. cloud storage, removable storage devices and hard disk encryption. Exceptions mgmt. and internal comms.
• VONE-C telephony Project Manager for group HO upgrade in live Digital and Print Editorial environment - 800 users, desk, mobile and soft phones.
Programme technologies included: -
ContentWatch CMS, CHP picture mgmt., Ad Sales Pro (ad booking), Mediaplanner (ad planning), VONE-C, Google apps, Sophos, JIRA, Confluence, Slack, MS Project/Office.
PLC, Technology implementation, Google Apps, Manager, Booking, Production, Google, Express, Storage, Office, Infrastructure, Apps, Implementation, It, Confluence, Advertising, Technology, Sales, Integration, Management, GDpr, Print, Cloud, C, PMO, IT Project Manager, CMS, Operations, Jira, Project Manager
2017 - 2018
temp
E-Commerce Business Project Manager
British Standards Institute.
(Contract)
Reporting to the Director of Product Management and working through the PMO, Project management responsibility for a new BSI Standards Store e-commerce website.
Key Responsibilities
• Full life cycle PM responsibility for all Business team's activities and deliverables into the project including Digital, Marketing, Product, Content Solutions, Content Creation, Analytics and Finance teams.
• User Acceptance testing (UAT) workstream responsibility.
• Implement and execute project governance including tasks/activity accountability and responsibility, stakeholder engagement and communication, meeting and reporting, risk and issue management, project assurance and control.
• IT facing champion for the Business, co-ordinating business requirements and analysis, solution design and representing Business in all technical forums including, daily Stand-ups (Agile), workshops, meetings etc.
• Payment Gateway Provider supplier management.
Project Technologies and processes included: -
Agile, Magento e-commerce platform, Ingenico payment gateway, Google Analytics, Salesforce, Pardot, SAP.
Reporting to the Director of Product Management and working through the PMO, Project management responsibility for a new BSI Standards Store e-commerce website.
Key Responsibilities
• Full life cycle PM responsibility for all Business team's activities and deliverables into the project including Digital, Marketing, Product, Content Solutions, Content Creation, Analytics and Finance teams.
• User Acceptance testing (UAT) workstream responsibility.
• Implement and execute project governance including tasks/activity accountability and responsibility, stakeholder engagement and communication, meeting and reporting, risk and issue management, project assurance and control.
• IT facing champion for the Business, co-ordinating business requirements and analysis, solution design and representing Business in all technical forums including, daily Stand-ups (Agile), workshops, meetings etc.
• Payment Gateway Provider supplier management.
Project Technologies and processes included: -
Agile, Magento e-commerce platform, Ingenico payment gateway, Google Analytics, Salesforce, Pardot, SAP.
Magento, Manager, Processes, Issue management, Google, Testing, It, Workshops, Website, Content, Analytics, Finance, Management, Marketing, Salesforce, PMO, E-commerce, Agile, SAP, Product Management, Content creation, Project Manager, Project Management, Google analytics, Design
2016 - 2017
temp
Digital Transformation Programme Senior Project Manager
King's College London.
(Contract)
Project Initiation and Planning phase responsibility for three key technology projects within King's College London Digital Transformation programme including: -
• Migration of all King's College London websites from in house to a managed cloud hosting environment.
• Replacement of website search functionality for all King's College London websites.
• Implementation of web conferencing tool for distance learning for the King's Online department.
Key Responsibilities
• Development of projects business cases, PIDs, budgets and plans.
• Oversee Business Analysis and Requirements gathering activities.
Project Technologies
Contensis CMS, Google, Adobe Connect.
Project Initiation and Planning phase responsibility for three key technology projects within King's College London Digital Transformation programme including: -
• Migration of all King's College London websites from in house to a managed cloud hosting environment.
• Replacement of website search functionality for all King's College London websites.
• Implementation of web conferencing tool for distance learning for the King's Online department.
Key Responsibilities
• Development of projects business cases, PIDs, budgets and plans.
• Oversee Business Analysis and Requirements gathering activities.
Project Technologies
Contensis CMS, Google, Adobe Connect.
Hosting, Manager, Online, Search, Google, Web, Development, Adobe, Business cases, Transformation, Project Manager, Implementation, Website, Technology, Cloud, Digital transformation, Websites, CMS, Business Analysis
2007 - 2016
temp
Editorial Transformation Programme Manager
Trinity Mirror Plc.
(Contract)
Life cycle programme management of the transformation of Trinity Mirror's National and Regional businesses, from multiple legacy print publishing systems to the ContentWatch multi-platform publishing system. One of 's, with matrix management of UK/Offshore project resources. Direct reporting line to IT Head of Business Operations.
Key Responsibilities
• Delivering multiple publishing workflow and cost improvements.
• Implementing a multi-platform publishing solution from the newsroom, for mobile, web and print.
• Weekly meetings with senior executives for project forecasts, updates and reporting.
• Collaborating with suppliers, vendors and near shore resources mainly in Russia, US and Romania.
• Mentoring and developing junior PM's and on boarding new team members.
• Supporting IT Head of Business Operations and System/Service owners.
Key Achievement/Projects
• Delivered £4m group editorial publishing transformation programme over 6 years, saving 30% in Editorial production costs.
• Added £1m of combined revenue generation and cost savings through successful delivery of the £850k ContentWatch re-platforming for HTML5, developing compatibility with the latest browsers, removing legacy Firefox browser security risks and enabling digital integration for other operational enhancements.
• Integrated Editorial workflows with Ad planning and Page Output systems.
• Digital transformation of workflow for 2,000 users enabling 'drag and drop' of images from OpenText Content Hub for Publishers to Escenic CMS. Generating substantial cost savings by making the national title's images available for use regionally and automating image reporting to eliminate the need for manual checks.
• Completed the Adobe Creative suite (CS5) Group wide upgrade for 1,500 MS and iOS users including h/w upgrade.
• Delivered Google hangouts for mobile devices for 2,000 users enabling 75% reduction in travel costs.
• Led as launch PM for Daily Mirror and Sunday Mirror iPad app.
Life cycle programme management of the transformation of Trinity Mirror's National and Regional businesses, from multiple legacy print publishing systems to the ContentWatch multi-platform publishing system. One of 's, with matrix management of UK/Offshore project resources. Direct reporting line to IT Head of Business Operations.
Key Responsibilities
• Delivering multiple publishing workflow and cost improvements.
• Implementing a multi-platform publishing solution from the newsroom, for mobile, web and print.
• Weekly meetings with senior executives for project forecasts, updates and reporting.
• Collaborating with suppliers, vendors and near shore resources mainly in Russia, US and Romania.
• Mentoring and developing junior PM's and on boarding new team members.
• Supporting IT Head of Business Operations and System/Service owners.
Key Achievement/Projects
• Delivered £4m group editorial publishing transformation programme over 6 years, saving 30% in Editorial production costs.
• Added £1m of combined revenue generation and cost savings through successful delivery of the £850k ContentWatch re-platforming for HTML5, developing compatibility with the latest browsers, removing legacy Firefox browser security risks and enabling digital integration for other operational enhancements.
• Integrated Editorial workflows with Ad planning and Page Output systems.
• Digital transformation of workflow for 2,000 users enabling 'drag and drop' of images from OpenText Content Hub for Publishers to Escenic CMS. Generating substantial cost savings by making the national title's images available for use regionally and automating image reporting to eliminate the need for manual checks.
• Completed the Adobe Creative suite (CS5) Group wide upgrade for 1,500 MS and iOS users including h/w upgrade.
• Delivered Google hangouts for mobile devices for 2,000 users enabling 75% reduction in travel costs.
• Led as launch PM for Daily Mirror and Sunday Mirror iPad app.
Security, Manager, LED, Production, App, Google, Web, Adobe, Transformation, Offshore, It, Workflow, Html5, Content, Service, Integration, Management, Print, Mentoring, Digital transformation, CMS, Operations, IOS
1995 - 2006
job
Digital Director - Internet Operations
TSL Education Ltd.
Outline
Led the Digital/Internet Operations Team consisting of 22 staff, transforming market-leading publications from print to digital. Direct reporting line to the CEO.
Key Responsibilities
• Created award-winning market leading classified websites for each of TSL's titles in the Education, Higher Education and Book publishing markets.
• Integrated web traffic measurement, reporting and ABCe functions to enable more targeted data rich customer behavioural research.
• Interface development to existing classified advertising (Atex) and Editorial systems (QXP).
• Performed in-depth analysis and launched a Customer Service function for TSL to meet demands of increased customer attraction numbers.
• Recruited, trained and led a skilled team of 22 individuals to meet project demands.
Key Achievement/Projects
• Developed the award winning Education recruitment website www.tesjobs.co.uk, the only niche market recruitment website to achieve Hitwise UK Top 10 positions for website views.
• Improved customer experience with a new E-commerce capability allowing online purchases of subscriptions and books, which dramatically reduced customer acquisition costs by 30%.
• Increased audience growth from 19% to 48% through close collaboration with sales, editorial and marketing teams and enabling online content posting in discussion forums and classroom resource sharing services.
• Created a data collection and management system, which enabled personalised e-Marketing via email and SMS, which delivered subscription response rates of 10% against industry average of 1%.
• Implemented online Market Intelligence tools to enable online competitor and market analysis.
Early Career
Led the Digital/Internet Operations Team consisting of 22 staff, transforming market-leading publications from print to digital. Direct reporting line to the CEO.
Key Responsibilities
• Created award-winning market leading classified websites for each of TSL's titles in the Education, Higher Education and Book publishing markets.
• Integrated web traffic measurement, reporting and ABCe functions to enable more targeted data rich customer behavioural research.
• Interface development to existing classified advertising (Atex) and Editorial systems (QXP).
• Performed in-depth analysis and launched a Customer Service function for TSL to meet demands of increased customer attraction numbers.
• Recruited, trained and led a skilled team of 22 individuals to meet project demands.
Key Achievement/Projects
• Developed the award winning Education recruitment website www.tesjobs.co.uk, the only niche market recruitment website to achieve Hitwise UK Top 10 positions for website views.
• Improved customer experience with a new E-commerce capability allowing online purchases of subscriptions and books, which dramatically reduced customer acquisition costs by 30%.
• Increased audience growth from 19% to 48% through close collaboration with sales, editorial and marketing teams and enabling online content posting in discussion forums and classroom resource sharing services.
• Created a data collection and management system, which enabled personalised e-Marketing via email and SMS, which delivered subscription response rates of 10% against industry average of 1%.
• Implemented online Market Intelligence tools to enable online competitor and market analysis.
Early Career
Content, Winning, LED, Online, Web, Internet, Data collection, Development, Ceo, Growth, Recruitment, Website, Marketing, Service, Sales, Customer service, Management, Print, E-commerce, Customer experience, Websites, Research, Operations, Advertising
1993 - 1995
job
Newspaper & Magazine Editorial Transformation Project Manager
News International Newspapers Ltd.
Project Manager, Transformation, Manager
1991 - 1993
job
Senior MS Office Software Applications Trainer
Business Systems Group.
MS office, Office, Software
My education
University of North London
Somepostgraduate, Project Management
Somepostgraduate, Project Management
South Bank University
MSc, Computer Science
MSc, Computer Science
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