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Consultant specialising in Data Protection and Project Management
Dev Bhatt
,
Leicester, United Kingdom
Experience
Other titles
Skills
I'm offering
Experience within Energy sector, Engineering Component sales, Software sales, Travel & Tourism, Transport & Logistics and a smattering of others.
Public and Private sector experience.
Main strength is finding a way to get the job done and staying until the job is complete.
Public and Private sector experience.
Main strength is finding a way to get the job done and staying until the job is complete.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2018
job
GDPR Programme Manager
The Open University.
Covering 4 sites (England, Wales, Scotland, Ireland)
Delivery and implementation of the actions identified in the GDPR institutional action plan - including compliance deliverables that were postponed for delivery until 25th May, transition work into business as usual and review schedules agreed (working with Subject Matter Experts to create any new assets or processes)
➢ Matrix Management of 5 significant project areas of compliance work; 3 x IT projects, 1 x contracts project, 1 x data governance project
➢ Overview and management for 7 project areas across OU units including their successful de-commissioning;
➢ Management and support for the GDPR governance; monthly Steering Group meetings, reporting to Audit, updates to the University Secretary, use of the Reference Group for consultation/validation of operation implementation
➢ Management of the programme resource;, 1 project coordinator, 1 communications manager
➢ Promotion and stakeholder management across the organisation to embed the learning and principles of GDPR in BAU; Senior leadership teams meets, wider unit meetings, specialist group meetings
➢ Final successful de-commissioning of the programme once all deliverables have been completed
Delivery and implementation of the actions identified in the GDPR institutional action plan - including compliance deliverables that were postponed for delivery until 25th May, transition work into business as usual and review schedules agreed (working with Subject Matter Experts to create any new assets or processes)
➢ Matrix Management of 5 significant project areas of compliance work; 3 x IT projects, 1 x contracts project, 1 x data governance project
➢ Overview and management for 7 project areas across OU units including their successful de-commissioning;
➢ Management and support for the GDPR governance; monthly Steering Group meetings, reporting to Audit, updates to the University Secretary, use of the Reference Group for consultation/validation of operation implementation
➢ Management of the programme resource;, 1 project coordinator, 1 communications manager
➢ Promotion and stakeholder management across the organisation to embed the learning and principles of GDPR in BAU; Senior leadership teams meets, wider unit meetings, specialist group meetings
➢ Final successful de-commissioning of the programme once all deliverables have been completed
Contracts, Audit, Stakeholder Management, Leadership, GDpr, Management, Compliance, It, Implementation, Support, Coordinator, Organization, Audit, Contracts, Processes, Manager
2017 - 2018
job
Information Officer (Data Protection & GDPR)
Leicester City Council (Sports Services).
Sports Services manages council-led sports activities within the 'City' part of Leicester, to encompass park recreation, events and the sports/leisure sites(11 city sites)
➢ Reviewed suppliers for member-management software, GP referral third-party equipment and document management
➢ worked with business support unit and marketing to assess process (member processing, document retention, consent gathering)
➢ Reviewed processes and information flows and put forward changes to improve efficiency and maintain GDPR compliance
➢ Created GDPR training package and delivered training to c180 staff across Sports Services in formal and informal presentation settings
➢ Assessed document disposal suppliers and budget.
➢ Contract reviews (third party) to ensure compliance
➢ Liaised with the wider corporate divisions of Leicester City Council (e.g. Information Governance) and suggested wider institutional changes to further benefit council services
➢ Completed GDPR documents (Privacy Impact Assessments, Information Asset Registers) and addressed Privacy Notices, cookie consent and reviewed service terms & conditions
➢ Reviewed suppliers for member-management software, GP referral third-party equipment and document management
➢ worked with business support unit and marketing to assess process (member processing, document retention, consent gathering)
➢ Reviewed processes and information flows and put forward changes to improve efficiency and maintain GDPR compliance
➢ Created GDPR training package and delivered training to c180 staff across Sports Services in formal and informal presentation settings
➢ Assessed document disposal suppliers and budget.
➢ Contract reviews (third party) to ensure compliance
➢ Liaised with the wider corporate divisions of Leicester City Council (e.g. Information Governance) and suggested wider institutional changes to further benefit council services
➢ Completed GDPR documents (Privacy Impact Assessments, Information Asset Registers) and addressed Privacy Notices, cookie consent and reviewed service terms & conditions
Marketing, Budget, Training, GDpr, GDPR Compliance, Management, Service, Compliance, Data protection, Support, Retention, Software, Processing, Cookie, Processes, LED
2016 - 2017
job
Office Manager/Sales and Business Development Manager
Baba Holidays Ltd.
Tour operator specializing in arranging and providing coach, cruise and flight holidays for groups and individuals
➢ Increased sales pipeline to 230% of target (£684K) and closed 87% of pipeline (£595K). Developed existing business and brought in new groups/FIT business (£595K comprising 25% existing group business, 73% new walk-in business, 2% FIT) by attending social/trade events, concerts, responding to telephone enquiries and face-to-face selling
➢ Constructed tailored itineraries and quotations for groups and independent customers
➢ Supported Tour Managers prior, during and on return from excursions ensuring itineraries followed and customer satisfaction delivered
➢ Managed and developed a team of five staff and six Tour Managers
➢ Drove international relations to reduce supplier costs by c15%
➢ Conducted international tours on behalf of the business
➢ Processed post-tour documentation for submission to company Accountants
➢ Worked with tour package resellers at international locations and created strategies to sell/up-sell tour products that maintained the Company values and vision
➢ Created marketing material for use in media, online and trade shows
➢ Controlled daily cash handling and accounts
➢ Advised on and administered process for securing customer visas
➢ Completed successful move to new office by working with systems integrators on the installation and networking of IT and telephone systems and coordinating with regulatory bodies (ATOL/Insurance)
➢ Increased sales pipeline to 230% of target (£684K) and closed 87% of pipeline (£595K). Developed existing business and brought in new groups/FIT business (£595K comprising 25% existing group business, 73% new walk-in business, 2% FIT) by attending social/trade events, concerts, responding to telephone enquiries and face-to-face selling
➢ Constructed tailored itineraries and quotations for groups and independent customers
➢ Supported Tour Managers prior, during and on return from excursions ensuring itineraries followed and customer satisfaction delivered
➢ Managed and developed a team of five staff and six Tour Managers
➢ Drove international relations to reduce supplier costs by c15%
➢ Conducted international tours on behalf of the business
➢ Processed post-tour documentation for submission to company Accountants
➢ Worked with tour package resellers at international locations and created strategies to sell/up-sell tour products that maintained the Company values and vision
➢ Created marketing material for use in media, online and trade shows
➢ Controlled daily cash handling and accounts
➢ Advised on and administered process for securing customer visas
➢ Completed successful move to new office by working with systems integrators on the installation and networking of IT and telephone systems and coordinating with regulatory bodies (ATOL/Insurance)
Marketing, Business development, Networking, Sales, It, Development, Insurance, Regulatory, Coach, Office, International, Online, Social, Manager, UP
2013 - 2014
job
project management
Leicester Health Informatics (NHS).
[Nov 2013 - Mar 2014] - IT Training & Support
Provider of IT products and services, as well as, governance, project management, training, change management and strategy for NHS organisations across Leicestershire, Rutland and beyond
Project Aim: Leicester Partnership Trust (LPT) commissioned project to provide better time-management and improve contemporaneous record keeping for patients
➢ Delivered training to Community Health Nursing Teams across the County and provided support as an after-sales/after-care service in line with project timescales
➢ Achieved SLA to deliver training to 70 FTEs across multiple sites/teams within three-months
➢ Conducted 'SystmOne' Training covering software use in capturing patient details and information regarding care provided
➢ Connected to "Spine" data-source to provide training on the importance of adhering to data collection, amendment and extraction standards in compliance with DPA 1998, backed up by the Information Standards Board for Health and Social Care
Provider of IT products and services, as well as, governance, project management, training, change management and strategy for NHS organisations across Leicestershire, Rutland and beyond
Project Aim: Leicester Partnership Trust (LPT) commissioned project to provide better time-management and improve contemporaneous record keeping for patients
➢ Delivered training to Community Health Nursing Teams across the County and provided support as an after-sales/after-care service in line with project timescales
➢ Achieved SLA to deliver training to 70 FTEs across multiple sites/teams within three-months
➢ Conducted 'SystmOne' Training covering software use in capturing patient details and information regarding care provided
➢ Connected to "Spine" data-source to provide training on the importance of adhering to data collection, amendment and extraction standards in compliance with DPA 1998, backed up by the Information Standards Board for Health and Social Care
Change management, Project Management, Training, Management, Sales, Service, Compliance, It, Support, Community, Health, Data collection, Software, Social, UP
2011 - 2013
job
Postgraduate Medical Education Administrator
Local Education & Training Board (NHS LETB).
East Midlands LETB works as part of NHS Health Education England (HEE) to improve the quality of education and training outcomes for Doctors to meet the needs of service providers, patients and the public
➢ Administered processes to recruit Doctors and medical placements (via Intrepid CRM) requiring networking with Training Programme Directors (TPDs), Heads of Schools (HOSs), Universities, Hospitals and GP practices to accommodate training requirements
➢ Liaised with General Medical Council (GMC) and National Institute for Health Research (NIHR, an NHS stakeholder association) to exchange Doctors' personal and professional data for audit & compliance purposes
➢ Administered Selection Centre delivery taking responsibility for coordinating testing and selection of medical professionals throughout the East Midlands Region - ensuring the highest standard of medical professionals entering the care system
➢ Controlled P&L containing medical selection process within budgetary KPIs and managing workforce planning to enable monetary savings between HEE & Hospital Trusts to be realized without compromising patient care
➢ Trained and coached team of 10 FTEs
➢ Administered processes to recruit Doctors and medical placements (via Intrepid CRM) requiring networking with Training Programme Directors (TPDs), Heads of Schools (HOSs), Universities, Hospitals and GP practices to accommodate training requirements
➢ Liaised with General Medical Council (GMC) and National Institute for Health Research (NIHR, an NHS stakeholder association) to exchange Doctors' personal and professional data for audit & compliance purposes
➢ Administered Selection Centre delivery taking responsibility for coordinating testing and selection of medical professionals throughout the East Midlands Region - ensuring the highest standard of medical professionals entering the care system
➢ Controlled P&L containing medical selection process within budgetary KPIs and managing workforce planning to enable monetary savings between HEE & Hospital Trusts to be realized without compromising patient care
➢ Trained and coached team of 10 FTEs
CRM, Research, Networking, Exchange, Training, Audit, Service, Compliance, Testing, Health, Administrator, Audit, Processes
My education
1998
-
2001
De Montfort University
BSc, Computer & Information Systems
BSc, Computer & Information Systems
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