$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Freelancer
Violeta Zazuleac
,
Glasgow, United Kingdom
Experience
Other titles
Skills
I'm offering
A dynamic resourceful hord-working retail assistant and customer support with excellent interpersonal skills and the ability to comunicate concisely at all levels.
Markets
United Kingdom
Language
English
Fluently
French
Good
Italian
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Technical Customer Service Representative, Pole
Win International.
● Abilitato to comminicate clearly, using soft skills;
• Maintainig a positive, empathetic and professional attitude toward customers at all times;
• Responding promptly to customer inquiries;
• Acknowledging and resolving customs complaints;
• Knowing our products inside out so that I can answer questions;
• Communicating and coordinating with colleagues as necessary;
• Ensure customer satisfaction and provide professional customer support.
• Maintainig a positive, empathetic and professional attitude toward customers at all times;
• Responding promptly to customer inquiries;
• Acknowledging and resolving customs complaints;
• Knowing our products inside out so that I can answer questions;
• Communicating and coordinating with colleagues as necessary;
• Ensure customer satisfaction and provide professional customer support.
Customer service, Service, Support
2019 - ?
job
Technical Customer Service Representative, Pole
Win International.
● Abilitato to comminicate clearly, using soft skills;
• Maintainig a positive, empathetic and professional attitude toward customers at all times;
• Responding promptly to customer inquiries;
• Acknowledging and resolving customs complaints;
• Knowing our products inside out so that I can answer questions;
• Communicating and coordinating with colleagues as necessary;
• Ensure customer satisfaction and provide professional customer support.
• Maintainig a positive, empathetic and professional attitude toward customers at all times;
• Responding promptly to customer inquiries;
• Acknowledging and resolving customs complaints;
• Knowing our products inside out so that I can answer questions;
• Communicating and coordinating with colleagues as necessary;
• Ensure customer satisfaction and provide professional customer support.
Customer service, Service, Support
2019 - 2019
job
Room attendant
Moxy Hotel.
• Welcoming customers upon entrance and greeting guests, responding to queries;
• Changing bed lunenand making beds;
• Understanding customer's needand provide them personalised solutions by suggesting activities and facilities provided by the hotel;
• Stepping, mopping floors, vacuuming carpets and dusting and polishing furnitures;
• Reporting any technical issue and maintenance needs;
• Updating status guests rooms;
• Responding to complaints and find the appropriate solution.
• Changing bed lunenand making beds;
• Understanding customer's needand provide them personalised solutions by suggesting activities and facilities provided by the hotel;
• Stepping, mopping floors, vacuuming carpets and dusting and polishing furnitures;
• Reporting any technical issue and maintenance needs;
• Updating status guests rooms;
• Responding to complaints and find the appropriate solution.
2019 - 2019
job
Room attendant
Moxy Hotel.
• Welcoming customers upon entrance and greeting guests, responding to queries;
• Changing bed lunenand making beds;
• Understanding customer's needand provide them personalised solutions by suggesting activities and facilities provided by the hotel;
• Stepping, mopping floors, vacuuming carpets and dusting and polishing furnitures;
• Reporting any technical issue and maintenance needs;
• Updating status guests rooms;
• Responding to complaints and find the appropriate solution.
• Changing bed lunenand making beds;
• Understanding customer's needand provide them personalised solutions by suggesting activities and facilities provided by the hotel;
• Stepping, mopping floors, vacuuming carpets and dusting and polishing furnitures;
• Reporting any technical issue and maintenance needs;
• Updating status guests rooms;
• Responding to complaints and find the appropriate solution.
2017 - 2018
job
Sales Assistant, Dimar, Italy
unknown.
• Welcome and greet customers and manage point-to-sale processes;
• Ensuring high levels of customers satisfaction through excellent support service;
• Maintaining outstanding store condition and visual merchandising standards;
• Assist with sales process by maintaining a fully stocked store;
• Keep up to date with product information and accurately describe product features and benefits;
• Follow all companies policies and procedures.
• Ensuring high levels of customers satisfaction through excellent support service;
• Maintaining outstanding store condition and visual merchandising standards;
• Assist with sales process by maintaining a fully stocked store;
• Keep up to date with product information and accurately describe product features and benefits;
• Follow all companies policies and procedures.
Visual Merchandising, Sales, Service, Support, Processes, UP
2017 - 2018
job
Sales Assistant, Dimar, Italy
unknown.
• Welcome and greet customers and manage point-to-sale processes;
• Ensuring high levels of customers satisfaction through excellent support service;
• Maintaining outstanding store condition and visual merchandising standards;
• Assist with sales process by maintaining a fully stocked store;
• Keep up to date with product information and accurately describe product features and benefits;
• Follow all companies policies and procedures.
• Ensuring high levels of customers satisfaction through excellent support service;
• Maintaining outstanding store condition and visual merchandising standards;
• Assist with sales process by maintaining a fully stocked store;
• Keep up to date with product information and accurately describe product features and benefits;
• Follow all companies policies and procedures.
Visual Merchandising, Sales, Service, Support, Processes, UP
2012 - 2017
job
Store Manager, Revenge, Italy
unknown.
• Recruit and hire staff for the store to meet the needs of customers;
• Complete schedules and assign duties and responsibilities to the store staff;
• Train new employees and provide continuing education and training to current employees;
• Track and implement financial quotas for the store and staff based on the stated financial goals of the business(• Manage the yore inventory.
• Evaluate staff quarterly and replace staff as needed based on performance.
• Complete schedules and assign duties and responsibilities to the store staff;
• Train new employees and provide continuing education and training to current employees;
• Track and implement financial quotas for the store and staff based on the stated financial goals of the business(• Manage the yore inventory.
• Evaluate staff quarterly and replace staff as needed based on performance.
Training, Manager
2012 - 2017
job
Store Manager, Revenge, Italy
unknown.
• Recruit and hire staff for the store to meet the needs of customers;
• Complete schedules and assign duties and responsibilities to the store staff;
• Train new employees and provide continuing education and training to current employees;
• Track and implement financial quotas for the store and staff based on the stated financial goals of the business(• Manage the yore inventory.
• Evaluate staff quarterly and replace staff as needed based on performance.
• Complete schedules and assign duties and responsibilities to the store staff;
• Train new employees and provide continuing education and training to current employees;
• Track and implement financial quotas for the store and staff based on the stated financial goals of the business(• Manage the yore inventory.
• Evaluate staff quarterly and replace staff as needed based on performance.
Training, Manager
My education
West College Scotland
ESOL, N/a
ESOL, N/a
n/a
HighSchoolOrEquivalent, Andronic Motrescu
HighSchoolOrEquivalent, Andronic Motrescu
West College Scotland
ESOL, N/a
ESOL, N/a
n/a
HighSchoolOrEquivalent, Andronic Motrescu
HighSchoolOrEquivalent, Andronic Motrescu
Violeta's reviews
Violeta has not received any reviews on Worksome.
Contact Violeta Zazuleac
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Violeta directly in Worksome.
38100+ qualified freelancers
are ready to help you
Tell us what you need help with
and get specific bids from skilled talent in Denmark