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Senior
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Experienced Senior Business Analyst specialising in digital transformation
Stephanie Cavanagh
,
London, United Kingdom
Experience
Other titles
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I'm offering
I am an experienced Senior Business Analyst with almost 10 years in the IT field, over half of that focussed within Business Analysis in digital transformation on large scale programmes using Agile methodology, primarily with Scrum and Kanban, as part of a DevOps team. I have BCS qualifications in Business Analysis as well as in Waterfall, Agile and Lean methodologies. I have excellent stakeholder management skills which I have honed through engagement with users of all levels, from CEO's and senior management to contact centre staff and general members of the public that interact with our services. I also manage and mentor junior BAs, offering support and guidance on a one to one basis as well as delivering sessions to the wider BA community.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
freelance
Senior Business Analyst
Ministry of Justice.
• Requirements gathering - leading workshops with a wide range of users to complete story mapping activities, review as is processes and develop requirements.
• Technical Analysis - Analysing and documenting the current technical landscape with techniques such as use cases and entity relationship modelling
• Stakeholder engagement - working with stakeholders of all levels from Judges to Operational Staff to citizens and Third Parties to reform the Tribunal services.
• Agile Delivery - part of a Scrum team including User Experience, User Research, Technical Architect and Dev Ops. Produce user stories following the INVEST model with Given, When, Then acceptance criteria. Ensure that non-functional requirements are also captured.
• Scrum Artefacts & Delivery - Facilitated team meetings to ensure we have a shared definition of done, managing the Product Backlog and Sprint Backlog, leading ceremonies such as retros and backlog refinement and delivering in an iterative fashion.
• Analysis Tools - producing appropriate analysis documentation such as user stories, epics, roadmaps, swimlane diagrams, process maps, use cases, etc. using the relevant software (MS Excel, PowerPoint, JIRA, Confluence, Visio, Lucid Chart), conducting stakeholder interviews, carrying out observations and leading workshops to gather relevant business data.
• Line Management - managing other BAs within the department, particularly supporting staff new to Agile, user-centred design and/or GDS assessments.
• Technical Analysis - Analysing and documenting the current technical landscape with techniques such as use cases and entity relationship modelling
• Stakeholder engagement - working with stakeholders of all levels from Judges to Operational Staff to citizens and Third Parties to reform the Tribunal services.
• Agile Delivery - part of a Scrum team including User Experience, User Research, Technical Architect and Dev Ops. Produce user stories following the INVEST model with Given, When, Then acceptance criteria. Ensure that non-functional requirements are also captured.
• Scrum Artefacts & Delivery - Facilitated team meetings to ensure we have a shared definition of done, managing the Product Backlog and Sprint Backlog, leading ceremonies such as retros and backlog refinement and delivering in an iterative fashion.
• Analysis Tools - producing appropriate analysis documentation such as user stories, epics, roadmaps, swimlane diagrams, process maps, use cases, etc. using the relevant software (MS Excel, PowerPoint, JIRA, Confluence, Visio, Lucid Chart), conducting stakeholder interviews, carrying out observations and leading workshops to gather relevant business data.
• Line Management - managing other BAs within the department, particularly supporting staff new to Agile, user-centred design and/or GDS assessments.
Fashion, Processes, Software, Analyst, Confluence, Workshops, Visio, Management, User stories, Design, Agile, Research, Jira, Powerpoint, User research, Scrum, User Experience, Excel
2018 - 2020
freelance
Senior Business Analyst
DWP Digital.
● Requirements gathering - engaged with end users/subject matter experts and led user research to identify, develop, document and validate requirements. Produced user stories with robust acceptance criteria by working closely with our development and QA team for build in Cloud services.
● Modelling - used appropriate modelling tools to develop process maps/diagrams, business architecture models and service design to support consistency across functional and technical design.
● Agile Delivery- played a key role within the scrum team by balancing user needs with business needs and acted as the conduit between UX/UR and the product owner as well as the DevOps team. Worked closely with the product owner to manage the backlog and lead ceremonies.
● Stakeholder management - Successfully conveyed complex business issues to stakeholders at all levels using the appropriate communication tools, influence senior staff to ensure that the programme can deliver the right features rather than replicate the 'as is' and present the future business model for approval for all key areas with a strong commercial focus.
● Analysis Tools - produced appropriate analysis documentation such as user stories, epics, roadmaps, swimlane diagrams, process maps, use cases, etc. using the relevant software (MS Excel, PowerPoint, JIRA, Confluence, Visio), conducted stakeholder interviews and led workshops to gather relevant business data.
● Technical analysis - integrated our cloud based service with external systems through a mixture of APIs and batch file transfers, pulling/pushing real time information into/from our domain from/to other Government bodies.
● Agile coach - delivered a range of workshops to upskill other Business Analysts and increased productivity of BAs on the team.
● Modelling - used appropriate modelling tools to develop process maps/diagrams, business architecture models and service design to support consistency across functional and technical design.
● Agile Delivery- played a key role within the scrum team by balancing user needs with business needs and acted as the conduit between UX/UR and the product owner as well as the DevOps team. Worked closely with the product owner to manage the backlog and lead ceremonies.
● Stakeholder management - Successfully conveyed complex business issues to stakeholders at all levels using the appropriate communication tools, influence senior staff to ensure that the programme can deliver the right features rather than replicate the 'as is' and present the future business model for approval for all key areas with a strong commercial focus.
● Analysis Tools - produced appropriate analysis documentation such as user stories, epics, roadmaps, swimlane diagrams, process maps, use cases, etc. using the relevant software (MS Excel, PowerPoint, JIRA, Confluence, Visio), conducted stakeholder interviews and led workshops to gather relevant business data.
● Technical analysis - integrated our cloud based service with external systems through a mixture of APIs and batch file transfers, pulling/pushing real time information into/from our domain from/to other Government bodies.
● Agile coach - delivered a range of workshops to upskill other Business Analysts and increased productivity of BAs on the team.
User stories, LED, Software, Coach, Development, Analyst, Support, Confluence, Workshops, Architecture, Cloud services, Service, QA, Visio, Management, Design, Service Design, Product owner, Agile coach, Stakeholder Management, Cloud, Agile, DevOps, Research, Jira, UX, Powerpoint, User research, Scrum, Excel
2017 - 2018
job
Senior Business Analyst
HMRC.
• Requirements gathering - Managed the production of business requirement products by leading and directing business analyst(s) to ensure all requirements products are delivered to time, cost and quality.
• Agile delivery - delivered value iteratively, using Scrum and Kanban. Producing user stories with robust acceptance criteria in Given, When, Then format.
• Business Analysis - Led the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and documenting processes and practices and producing required project analysis documentation.
• Quality Assurance - Collaborated closely with developers to implement the requirements and provided necessary guidance to testers during QA process.
• Stakeholder Management - Engaged with stakeholders and colleagues at all levels to drive through the right outcomes, collaborating across business areas and establishing the right network of contacts and building effective relationships.
• Line Management - managed and mentored Business Analysts, promoting Agile values and ways of working.
• Benefits realisation - Produced detailed Business Case that attained buy-in from all stakeholders.
• Agile delivery - delivered value iteratively, using Scrum and Kanban. Producing user stories with robust acceptance criteria in Given, When, Then format.
• Business Analysis - Led the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and documenting processes and practices and producing required project analysis documentation.
• Quality Assurance - Collaborated closely with developers to implement the requirements and provided necessary guidance to testers during QA process.
• Stakeholder Management - Engaged with stakeholders and colleagues at all levels to drive through the right outcomes, collaborating across business areas and establishing the right network of contacts and building effective relationships.
• Line Management - managed and mentored Business Analysts, promoting Agile values and ways of working.
• Benefits realisation - Produced detailed Business Case that attained buy-in from all stakeholders.
Scrum, Business Analysis, Agile, Stakeholder Management, User stories, Management, Kanban, QA, Business Case, Network, Quality Assurance, Implementation, Analyst, Production, Processes, LED
2017 - 2017
job
PMO Analyst
Digital Web Agency.
• Project Delivery - Delivered products for various clients, using Agile methodology
• Resource Management - Led weekly resource meetings with the CEO to ensure that projects are adequately staffed and monitor costs/profit.
• Resource Profile Management - Created new RPL to be used throughout the business, produced and tracked appropriate metrics, reported on actual man hours against forecasts and ensured that projects stay within budgets.
• Project Support - provided additional PMO support to clients such as British Airways through tasks such as defect management reporting, business case completion, financial tracking and general project governance. This required the use of tools such as Confluence, JIRA and SharePoint PWA.
• Resource Management - Led weekly resource meetings with the CEO to ensure that projects are adequately staffed and monitor costs/profit.
• Resource Profile Management - Created new RPL to be used throughout the business, produced and tracked appropriate metrics, reported on actual man hours against forecasts and ensured that projects stay within budgets.
• Project Support - provided additional PMO support to clients such as British Airways through tasks such as defect management reporting, business case completion, financial tracking and general project governance. This required the use of tools such as Confluence, JIRA and SharePoint PWA.
Jira, SharePoint, Agile, PMO, Management, Business Case, Confluence, Support, Resource management, Management Reporting, Analyst, Ceo, LED
2014 - 2016
job
Project Manager
Newcastle University (Open Lab).
• Project Delivery - Secured funding for numerous projects from research funding bodies as well as local businesses
• Financial Reporting - Delivered projects within budget and presented financial reports to senior stakeholders
• Project Governance - Offering solutions to senior management and external clients to stream line processes in order to ensure that projects operate smoothly for all parties and ensuring that project expenditure adheres to funding guidelines.
• Issue and Risk Management - Created and controlled RAID Logs to report, track and alleviate current & future potential account-wide issues.
• Resource Profile Management - Producing, tracking and reporting on metrics based upon project workload demands.
• Product deployment - Deployed products with the BBC, Hawkeye and more, winning further funding in the process.
• Financial Reporting - Delivered projects within budget and presented financial reports to senior stakeholders
• Project Governance - Offering solutions to senior management and external clients to stream line processes in order to ensure that projects operate smoothly for all parties and ensuring that project expenditure adheres to funding guidelines.
• Issue and Risk Management - Created and controlled RAID Logs to report, track and alleviate current & future potential account-wide issues.
• Resource Profile Management - Producing, tracking and reporting on metrics based upon project workload demands.
• Product deployment - Deployed products with the BBC, Hawkeye and more, winning further funding in the process.
Project Manager, Research, Budget, Deployment, Risk Management, Management, Processes, Winning, Manager
2014 - 2014
job
Project Support Officer
Newcastle University.
Implemented new digital solution and reformed process for scheduling over 1000 student/Doctor interviews
Support
2012 - 2013
job
Business Analyst
Cambridge Scholars Publishing.
Generated business savings, streamlined business processes and increased author retainership
Analyst, Processes
My education
International Studies Durham University
Masters, N/a
Masters, N/a
Classical Studies Newcastle University
Bachelors, N/a
Bachelors, N/a
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