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jobs
Customer Relations Manager
Eric Ampem
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
2 Year sales experiance retail
2 Years’ Experience as a Business Analyst
3+ Years’ Experience in Customer Service related positions
Self-motivated graduate with well-developed organisational skills and IT skills combined with a flexible attitude to work. A critical thinker with strong analytical skills Strong team-player skills developed through work in customer services and team leader positions And recent experience in 360 recruitment focusing and managing 2 major German AI and Data science account, bringing in 8 deals billing up to 70k.
Good presentation skills combining sound analytical research and clear verbal explanation.
I will undertake any training in order to reach the company's and personal goals, Have excellent customer services and sales skills and overseas working experience in the Netherlands. i have also got experience in using computer packages like; MS excel, MS word, MS power point etc. i Speak fluent English, Dutch and Twi.
Previous sales executive role involved self management, travelling around the country selling parts quotations to Tesco’s nationwide.
I would like you to take my application into consideration as I believe I am the right person for the position. Hope to hear from you soon.
Yours Faithfully,
Eric Ampem
2 Years’ Experience as a Business Analyst
3+ Years’ Experience in Customer Service related positions
Self-motivated graduate with well-developed organisational skills and IT skills combined with a flexible attitude to work. A critical thinker with strong analytical skills Strong team-player skills developed through work in customer services and team leader positions And recent experience in 360 recruitment focusing and managing 2 major German AI and Data science account, bringing in 8 deals billing up to 70k.
Good presentation skills combining sound analytical research and clear verbal explanation.
I will undertake any training in order to reach the company's and personal goals, Have excellent customer services and sales skills and overseas working experience in the Netherlands. i have also got experience in using computer packages like; MS excel, MS word, MS power point etc. i Speak fluent English, Dutch and Twi.
Previous sales executive role involved self management, travelling around the country selling parts quotations to Tesco’s nationwide.
I would like you to take my application into consideration as I believe I am the right person for the position. Hope to hear from you soon.
Yours Faithfully,
Eric Ampem
Markets
United Kingdom
Language
German
Good
English
Fluently
French
Good
Dutch
Fluently
Ready for
Available
My experience
2019 - ?
freelance
RECRUITMENT CONSULTANT
unknown.
NETWORKERS
• Business Development (Clients)
• Candidate Sourcing
• Candidate and Client management
• Improving on Candidate and Client Relationships
• Personal and team target
• Business Development (Clients)
• Candidate Sourcing
• Candidate and Client management
• Improving on Candidate and Client Relationships
• Personal and team target
Business development, Management, Sourcing, Recruitment, Development
2018 - ?
job
CUSTOMER SERVICE LEAD ADVISOR
UTILITY WAREHOUSE.
• Inbound and outbound calls (call center) Escalations
• Answering customer queries via email
• Managing team and escalated customer complaints
• Reporting Customer feedback (NPS Score)
• Coaching and reporting team stats
• Answering customer queries via email
• Managing team and escalated customer complaints
• Reporting Customer feedback (NPS Score)
• Coaching and reporting team stats
Coaching, Customer service, Service, Call Center
2015 - ?
freelance
VOLUNTEER
WEEKENDS ONLY.
RECRUITMENT & REHABILITATION CONSULTANT, WHISPAREC
• Getting ex-offenders onto a rehabilitation program
• Working with Job centers to match ex-offender to a fitting job role
• Getting ex-offenders onto a rehabilitation program
• Working with Job centers to match ex-offender to a fitting job role
Recruitment
2016 - 2017
job
EXECUTIVE SALES ADVISOR & DATA ANALYST, WOLSELEY UK
unknown.
• Collate weekly sales for the finance department
• B2B sales and Parts quotations
• Generating monthly customer invoice
• Taking new customer orders
• Using CRM to collate colleague feedback on system software for improvement
• Placing customer order using wolseley system Venus
• B2B sales and Parts quotations
• Generating monthly customer invoice
• Taking new customer orders
• Using CRM to collate colleague feedback on system software for improvement
• Placing customer order using wolseley system Venus
CRM, B2B Sales, B2B, Finance, Sales, Analyst, Software
2016 - 2016
job
DUTCH ONBOARDING SPECIALIST, MINDBODY UK
unknown.
• Building customer business software
• System help advisor - Dutch customers
• Aftersales customer system software improvement
• System help advisor - Dutch customers
• Aftersales customer system software improvement
Onboarding, Software
2014 - 2016
job
CUSTOMER SERVICE LEAD ADVISOR/TRAINING COACH/BUSINESS ANALYST, EON
unknown.
• Inbound and Outbound calls
• Floor Coaching
• Customer Mail merging
• Data and software improvement
• Floor Coaching
• Customer Mail merging
• Data and software improvement
Coaching, Training, Customer service, Service, Analyst, Coach, Software
2013 - 2014
job
Lead Advisor
SANTANDER BANK.
CUSTOMER ADVISOR AND ADMINISTRATOR, SANTANDER BANK
• Inbound and Outbound calls
• Ordering office stationaries daily meeting minute taker
• Inbound and Outbound calls
• Ordering office stationaries daily meeting minute taker
Office, Administrator
My education
DUNSTABLE COLLEGE
Bachelors, Business Management and Finance
Bachelors, Business Management and Finance
?
-
2013
BRIGHTON UNIVERSITY
BATCHELORS DEGREE, Business Accounting & Finance
BATCHELORS DEGREE, Business Accounting & Finance
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