Engineering solutions today to solve tomorrow's problem
Centreville, United States
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Ongoing relation / part-time
• Design and implement infrastructure to for new datacenters, offices, and remodels
• Management of cooling, power and emergency systems for Dominion owned datacenters
• Management of all outside vendors and budget to ensure a balanced department
• Upgraded all locations from analog system to full IP/Digital systems.
• Designed and implemented a fully meshed network over the DMV footprint with a mix of on prem and cloud solutions with 99.999% uptime.
• Migrated datacenters to all flash SAN networks to VSAN.
• Implemented ransomware proof protocols with a mix of offline/online backups, SOPs, and security software
• Reports directly to the board and directly interviews/hires team members.
• Directly manages 30,000+ servers with additional capacity added monthly
• Management of cooling, power and emergency systems.
• On call 24x7
• Manages 40 individuals, observing technicians' performance, and serving as an escalation point for issues requiring escalations.
• Evaluate scheduling to cover 24/7 operations. This includes interviewing and hiring applicants.
• Create and implement the training, coaching, and overall development of the data center team members.
• Efficiency make improvements, process creation and improvement, and managing daily operational integrity.
• Calculating metrics to analyze the performance of the data center technical staff.
• On site resource to 115 staff onsite and remote staff
• Managed/Maintained/Monitored onsite datacenter infrastructure including power/cooling systems
• Planned/Designed/Worked on migrating onsite datacenter to cloud based hosting solutions. Office 365 and Azure.
• Migrated from Cisco PBX based system to SIP phone system company wide.
• Placed and enforced SOP/ITIL processes for helpdesk and infrastructure management.
• Designed and Rolled out Windows 8.1 to mobilize entire workforce.
• Maintained and expanded Cisco based network
• Played a backup roll to helpdesk team
N/a, Information Systems Technology
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