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Interim leder, Projekt-, Change, PMO og Programleder

Kathrine Louise Christensen, Kongens Lyngby, Denmark


Experience

15 - 24 years

Other titles

StrategikonsulentStrategisk indkøberLedelseskonsulentTransition ManagerProgram Manager + 4 more

Skills

Project ManagementChange managementManagementStrategyOrganizational + 13 more

I'm offering

Træt af kaotiske projekter eller har du et akut behov for at bemande en kritisk ledelsespost?

Med et solidt fodfæste i ledelse og projektstyring kan jeg skabe hurtigt overblik, få tingene til at ske og bygge bro så samspiller bliver optimalt.

Gennem tiden har jeg hjulpet et bredt udvalg af kunder fra mellemstore vækstvirksomheder til de helt store projekter:

Ørsted A/S - Digitalisering af leverandøronboarding
Ørsted A/S - Transformation til aktivitetsbaseret arbejde
Newsec - Interim IT Operations Manager
Mercell Group - Kommunikationsstrategi
Mercell Group - Interim IT-udviklingschef
PLASS Data - Digital markedsføring for ejendomsmæglere

Jeg har en særlig kærlighed til projekter og organisationer i krise. Der kan jeg med mit overblik, struktur og mit drive hjælpe med at rette op på de projekter eller teams, der af en eller anden grund er kørt af sporet.

Markets

United Kingdom (Remote only)
Rest of Euro area (Remote only)
Denmark
Norway (Remote only)
Sweden (Remote only)
Finland (Remote only)

Links for more

Once you have created a company account and a job, you can access the profiles links.

Industries

ITSaaSHospitalityConsumer ServicesOther manufacturing + 2 more

Language

English
Fluently
German
Good
Danish
Fluently

Ready for

  Larger project
  Full time contractor

Available

Typically available right away

My experience

2021 - 2022   freelance
Senior Change manager Ørsted.
Ørsted is launching an activity-based workplace concept using space to improve the way people communicate and create a better framework for innovation and collaboration. The concept is implemented globally through 4 pilots; London, Kuala Lumpur, Chicago and Gentofte withdifferent timelines, cultures and stakeholders.

RESPONSIBILITIES:
● Define change plan and lead change activities
● Develop training strategy and drive training sessions
● Select, educate and drive plans for change ambassadors
● Support and coach change network roles (sponsors, managers and ambassadors) in leading
change and managing resistance
● Ensure active and visible sponsors through out the project
● Follow-up on KPIs, KBIs and reinforcement activities
Business Change Management
2021 - 2021   freelance
Change and communication manager Mercell Group.
As part of Mercell’s post merger integration efforts, the Tech Management team in Oslo wants to (1) create a communication strategy to align and engage the growing tech organisation in an effective and streamlined way (2) develop a package for how to conduct change communication in the future

Kathrine contributed with:
- Facilitation of workshops with management team
- Formulated a new communication strategy
- Delivered a change communication package
- Measured the impact of communication
- Redesign of Tech All Hands meetings
Communication strategy, Change management, Stakeholder Management, Facilitating workshops, Risk Management, Contract risk management
2020 - 2021   freelance
Interim Tech Manager & Scrum Master Mercell.
Mercell has challenges with the well-being and long-term illness in their software development teams in one of their danish companies and wants to understand the situation and replace the current management

Kathrine contributed with:
- People management of 10 software developers (divided into 2 Scrum teams)
- Administration of Agile/Scrum processes
- coaching of team members and product owners and resolved conflicts
- Initiated peer training, pair programming and code reviews
- Approved business case for staffing with 2 full stack developers
- Recruitment and onboardeding new permanent tech manager
Management, Change management, Organizational, Project Management, Risk analysis, Scrum, Stakeholder Management, Communication
2020 - 2021   project
Agile IT Project Manager Mercell.
Mercell wants to upscale their SQL servers solution and move to new primary and secondary hosting sites.

Kathrine contributed with:
- Agile project management after scrum (team of 5 people)
- Specify and purchase new SQL servers
- Negotiate hosting and service agreement with supplier
- Perform risk assessment and change approval according to ISMS
Project Management, Project planning, Communication, Contract negotiation, Strategic procurement, Supplier management, Supplier Contact, Agile project management, Scrum, Stakeholder Management, Reporting, Risk assessment
2021 - 2021   freelance
Interim IT Operations Manager Newsec.
During the transformation from local IT support in Denmark to the establishment of a Group IT function in Sweden, the performance and well-being in the IT support in Denmark drastically declined. Goal was to improve well-being, map the current infrastructure in DK and ensure that two strategic IT projects were delivered on time.

Kathrine contributed with:
- Management of five IT supporters, one team lead and the sys. admin. supplier
- Develop a plan to improve well-being
- Deliver the IT projects and ensure support processes are up to date
- Map infrastructure together with sys. admin supplier and Group IT
ITIL, Interim management, It project management, Project Management, Stakeholder Management, Communication, Personnel, Reporting
2018 - 2020   job
VP Global Support, Service FOSS Analytical A/S.
Responsible for building and leading the new Global Support organization consisting of 4 newly established departments; product management, level 2 support, project office (PMO) and technical documentation. A total of 52 employees in Denmark, China and Poland and a P&L of DKK 32 million.

In addition, PMO and responsible for increasing the competence level of project managers in the Service organisation.

Key projects:
- Transforming the technical documentation team to a service academy function
- Scaling 2nd level support to China
Service Management, Management, Leadership, Management, Project Management, Organizational and managerial development, Operation, Budget, Operational Excellence, Change management, Portfolio Management, Business strategy, Business Optimization
2017 - 2018   job
Project Manager and Head of Department FOSS Analytical A/S.
Responsible for the project management office and for programme managing the project portfolio incl. governance, KPIs, reporting, training and coaching of project managers. Department manager for the level 2 technical support team with a total of 13 employees and a P&L of DKK 16 million.

Key Projects:
- Establishing a PMO function built on agile principles
- Developing a performance management model for the Service Organisation
- Developing the Global Support Strategy
Project Management, Change management, Organizational and managerial development, Management, Business strategy, Project and program management, Budget, Employee, Manager Development and Coaching, Team development, Change processes, Personnel, PMO, Education, Stakeholder Management
2015 - 2017   job
Operations Director Compass Group.
Responsible for building Compass Group's two businesses: Eurest Services and ESS (facility management, cleaning and offshore service contracts). Responsible for an organization of 2100 employees with 10 middle managers in direct reference (Of which 4 project managers). Financial responsibility with a P&L of DKK 400 million and account management with a portfolio of 130 contracts. Reported to the CEO of Denmark.
Facility management, Organization, Leadership, Operations, Scalability, Organizational and managerial development, Profit maximization, Optimization and development of processes, B2B Sales, Project Management, Change management, Strategy, Business development, Communication
2013 - 2015   job
Transition Manager and Operations Manager Compass Group.
Responsibility for medium-sized FM contracts including an organization of 150 employees and a P&L of DKK 25 million. Project manager with responsibility for the concept development of new FM solutions and transition of new FM customers incl. TUPE of employees.
Optimization and development of processes, Process Optimization, Management, Project Management, Change management, Business strategy, Business Strategy, Service Transition, Business development, B2B Sales, Account management, Team management
2011 - 2013   job
Category Manager Lundbeck.
Responsible for category management of FM and technical services as well as electricity, gas and oil with an annual spend of DKK 160 million. Developed sourcing strategy and was project manager on large sourcing projects according to waterfall model with steering group gate approval in 5 phases.
Sourcing, Strategic procurement, Category Management, Contract negotiation, Tender, Supply, Project Management, Stakeholder Management, Pharma, Facility management, Energy
2005 - 2010   job
Continuous Improvement Manager Johnson Controls Global Workplace Solution (Nu CBRE).
Responsible for continuous improvement (CI) implementation and
procurement across an EMEA customer group in the IT / telecommunications industry.
KPI, Contracts, Processes, Manager, Continuous improvement, Sourcing, Contract negotiation, Contract, Optimization and development of processes, Project Management, Customer service, Operational Excellence, Service Transition, Change management, Communication

My education

2021
SCRUMstudy
Scrum Fundamentals Certified, SCRUM
2021
Scrum Institute
Scrum Master Certified, SCRUM
2019 - 2020
Brøchner A/S
Autentisk Lederskab & intelligent følgeskab, Ledelse
2018
Kayamax
Leadership and Stakeholder Management, Ledelse
2014
Compass group
DISC Profiling and Communication, Ledelse
2008
Tietor Enator
Projektledelse, Praktisk Projektstyring
2003 - 2005
Handelshøjskolen Aarhus
MSc, Finance & International business
2000 - 2003
Handelshøjskolen Aarhus
Bachelor in Business Administration, Bachelor


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