$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Business intelligence specialist
Joe P
,
Experience
Other titles
Skills
I'm offering
● Analytics and operations specialist with a strong eye for detail ● Passion for automation and data visualisation ● Successful background in providing services to internal and external stakeholders
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Available
My experience
2019 - ?
job
BI Analyst
GVC.
● Responsible for providing insights for our Poker, Casino and Sports products
● Combining business knowledge with data analysis to provide insights and decision support to major stakeholders
● Extracting and manipulating large volumes of data from multiple sources, including but not limited to Teradata/SQL, Microstrategy, Tableau and Excel
● Developing and maintaining reports and dashboards of performance vs KPIs, and other key monitoring indicators using Tableau and VBA to automate
● Responding to ad-hoc data requests
● Identifying poor performing business areas or campaigns, the possible causes, and developing solutions
● Delivering advanced analytical projects
● Liaising with BI development team to identify issues and request new data points within the warehouse
● Applying appropriate analysis and optimisation techniques to ensure that campaigns deliver consistently and achieve the campaign objectives
● Combining business knowledge with data analysis to provide insights and decision support to major stakeholders
● Extracting and manipulating large volumes of data from multiple sources, including but not limited to Teradata/SQL, Microstrategy, Tableau and Excel
● Developing and maintaining reports and dashboards of performance vs KPIs, and other key monitoring indicators using Tableau and VBA to automate
● Responding to ad-hoc data requests
● Identifying poor performing business areas or campaigns, the possible causes, and developing solutions
● Delivering advanced analytical projects
● Liaising with BI development team to identify issues and request new data points within the warehouse
● Applying appropriate analysis and optimisation techniques to ensure that campaigns deliver consistently and achieve the campaign objectives
Sql, Excel, Data Analysis, VBA, Tableau, Optimization, Support, Analyst, Teradata, Development, Monitoring, BEE, Campaign, Performing
2010 - 2017
job
Poker Room Operations Associate
bwin.party.
● Day to day running of the poker networks
● Analysed poker room and promotional performance using Microstrategy and Excel
● Assisted product and technology teams with the development and improvement of our in-house backend tools, including the successful rollout of a whole new application in 2014
● Worked closely with developers to identify bugs and deliver new features to our customers and internal users
● Planned and executed multiple brand migrations to our poker platform
● Responsible for tournament overlay budget
● Utilised data, industry knowledge and competitor analysis to ensure our game offering and pricing was competitive
● Designed, briefed and created multiple tournament schedules and online series across 5 markets
● Supported internal CRM teams and B2B partners with planning and creation of poker promotions
● Analysed poker room and promotional performance using Microstrategy and Excel
● Assisted product and technology teams with the development and improvement of our in-house backend tools, including the successful rollout of a whole new application in 2014
● Worked closely with developers to identify bugs and deliver new features to our customers and internal users
● Planned and executed multiple brand migrations to our poker platform
● Responsible for tournament overlay budget
● Utilised data, industry knowledge and competitor analysis to ensure our game offering and pricing was competitive
● Designed, briefed and created multiple tournament schedules and online series across 5 markets
● Supported internal CRM teams and B2B partners with planning and creation of poker promotions
Excel, Backend, CRM, B2B, Operations, Budget, Technology, Development, Online, Backend
2009 - 2010
job
Deputy Poker Product Manager
Betfred.
● Collated and analysed key performance indicators and reported findings to the Poker Product Manager and Head of Gaming
● Worked closely with our software supplier to ensure that we were using the tools to their full potential and suggested improvements
● Managed customer acquisition and retention programmes, as well as driving cross sell initiatives from the main Sports product
● Managed the promotional roadmap
● Created and managed promotions from start to finish, including pre and post analysis
● Worked closely with our software supplier to ensure that we were using the tools to their full potential and suggested improvements
● Managed customer acquisition and retention programmes, as well as driving cross sell initiatives from the main Sports product
● Managed the promotional roadmap
● Created and managed promotions from start to finish, including pre and post analysis
Product Manager, Software, Retention, Manager
2007 - 2009
job
Poker Manager
Ladbrokes.
● Joined as a Poker Agent and quickly earned a promotion to Poker Manager in early 2008
● Provided second line support for poker customers via email, telephone and live chat
● Responsible for poker VIP customer retention and reactivation
● Built and maintained game offering
● Regularly provided competitor analysis
● Provided reports on game performance and made suggestions based on findings
● Worked closely with the security team, compiling documents to prove or disprove cheating at the poker tables
● Provided support and guidance to Poker Agent's and first line CS
● Provided second line support for poker customers via email, telephone and live chat
● Responsible for poker VIP customer retention and reactivation
● Built and maintained game offering
● Regularly provided competitor analysis
● Provided reports on game performance and made suggestions based on findings
● Worked closely with the security team, compiling documents to prove or disprove cheating at the poker tables
● Provided support and guidance to Poker Agent's and first line CS
Security, Support, Retention, Agent, Manager
Joe's reviews
Joe has not received any reviews on Worksome.
Contact Joe P
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Joe directly in Worksome.
38100+ qualified freelancers
are ready to help you
Tell us what you need help with
and get specific bids from skilled talent in Denmark