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Operational Excellence & Change Management Consultant

Jonathan Faulkner, Northampton, United Kingdom


Experience

15 - 24 years

Other titles

Business transformation & changeManagement consulting lean specialist

Skills

Operational ExcellenceChange managementProject ManagementBusiness strategyBusiness Optimization + 23 more

I'm offering

An experienced business transformation and organisational improvement coach, capable of delivering sustainable results that exceed the client’s expectation. Complimenting a sound understanding of operational excellence with a solid foundation in finance and business management, to help clients achieve sustainable business improvement. At ease engaging with senior executives to shape strategy, organisational structure and culture, or coaching team leaders in visual / performance management, workplace organisation, process standardisation and waste elimination. Working with multinational clients who operate in diverse industries from the political sensitivities of government contract outsourcing to the engineering complexities and time pressures of Formula 1 racing.

Markets

United Kingdom

Links for more

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Language

English
Fluently

Ready for

  Smaller project
  Larger project
  Ongoing relation / part-time
  Full time contractor

Available

Typically available right away

My experience

2019 - 2019   freelance
Change Management Consultant Honda.
External consultant brought in to support senior management restructure the organisation with the aim of becoming more competitive, through enhancement of the performance development process. Coaching engineering group leaders and production supervisors in operational excellence techniques designed to improve integration, communication, empowerment of the workforce and overall programme delivery. Deploying a combination of performance and visual management techniques with programme management methodologies.
Change management, Optimization and development of processes, Program Management, Leadership Coaching, Performance optimization, Organisational development
2018 - 2018   freelance
Senior Operational Excellence Consultant ConMoto Consulting.
Independent consultant enlisted to deliver operational diagnostics workshops during the preliminary stages of engagement with new clients. Building the trust and respect of the client team through the early identification of improvement opportunities and co-development of practical solutions to critical operational issues. In a single 4 week workshop operational improvements were planned and an in-house team coached to deliver the estimated €1m annul savings.

Travelled to the USA to help ConMoto secure a major new client as part of their expansion into North America. During the 2 week engagement a new site layout was designed that enabled the client to increase capacity and cancel its plans to relocate to a larger, more expensive facility.
Operational Excellence, Business development, Process Optimization, Lean Manufacturing, Logistics optimization, Cost Optimization and Process Transparency, Coaching
2018 - 2018   freelance
Process Improvement Consultant Brembo S.p.A.
External consultant enlisted to coach the Motorsports leadership team to develop a new product introduction system, designed to manage their more complex racing and low volume production series programs. Deploying operational excellence techniques to improve transparency, communication, decision making, engineering lead time and quality.
Leadership Coaching, Program Management, Performance optimization, Process Optimization, Visual communication, Product development
2015 - 2017   freelance
Business Transformation Consultant Ferrari S.p.A.
External consultant enlisted to coach senior executives, engineering leaders and operational supervisors to deliver a business transformation that revolutionised the Formula 1 development program. Redefining the company's vision and mission, cascading department objectives, introducing development gateways and establishing in-house program management and continuous improvement teams.
Business strategy, Lean transformation, Leadership Coaching, Program Management, Performance Development and Planning, Workflow and process optimization, Performance Management, DATA ANALYSIS AND VISUALIZATION
2014 - 2014   freelance
Operational Excellence Consultant The Oakland Group.
Independent consultant enlisted to provide operational excellence expertise on a high profile project with one of Oakland's largest and most influential clients. Working alongside senior leaders to design and deploy a new target operating model capable of delivering significant financial benefits. Through extensive coaching of operational managers the client established it's own in-house expertise to sustain the improvements and deploy them to other business units.

Shortly after the project the client (a government outsourcing company) successfully rebid the contract and took on another region. This was in credit to the success of the in-house team who transformed the operational effectiveness, compliance and profitability of the contract.
Business Optimization, Business strategy, Operations Management, Transformative coaching, Process Optimization
2014 - 2014   freelance
Lean Consultant Magna International Inc.
Senior member of an operational excellence delivery team deployed to coach production supervisors in lean manufacturing and lean logistics techniques. Improved operator efficiency by ~10% and increased production capacity by ~5% on several injection moulding and component assembly lines.
Lean transformation, Cost Optimization and Process Transparency, Transformative coaching, Business Analysis
2013 - 2013   freelance
Lean Consultant Mahle Powertrain.
External consultant enlisted to coach production supervisors in the deployment of lean manufacturing techniques including line balancing, constrain management, in-process quality, production scheduling and shop floor management. Introduced a lean pilot line that delivered a 20% increase in productivity and superior quality of ~2% non-conformity vs. an average of ~5% on all other machining and assembly lines.
Lean Manufacturing, Team coaching, Production optimization
2012 - 2013   freelance
Management Consultant The Energy Network.
Independent consultant enlisted to provide operational excellence expertise to a global transactional process improvement programme with British Petroleum. Working with subject matter experts to streamline financial reporting and provisioning processes across 50 countries to realise £2m annual savings. Delivering enhanced financial control, process robustness and more timely reporting, through a programme of waste elimination, standardisation and visual management.
Operational Excellence, Business Optimization, Cost Optimization and Process Transparency
2011 - 2012   freelance
Business Transformation Consultant Lotus Cars.
Member of a business transformation team deployed to launch a new range of luxury cars including a remake of the iconic Lotus Esprit. Tasked with restructuring the company's power train operations from initial concept design, through prototype testing to SOP. Whilst the program was ultimately terminated the power train was successfully developed and tested in a mule car.
Restructuring / turnaround, Business Optimization, Project Management, Development in mechanical engineering
2010 - 2011   job
Business Finance Manager Lockheed Martin.
Head of a specialist team tasked with improving the financial performance of 2 failing business areas (BA). Responsible for chairing strategic review meetings to redefine the BA strategy, identify key sources of competitive advantage and reposition the BAs within their chosen markets to maximise financial performance.
Restructuring / turnaround, Financial Management, Business strategy, Business development, Team management
2005 - 2010   job
Manager of Financial Operations Mercedes AMG High Performance Powertrains.
Held multiple senior roles responsible for Finance and General Business Management during a period of significant transformation in which the company invested in a brand new facility, implemented an ERP system (SAP), attained ISO 9001 accreditation and deployed new product development and production systems.
Financial Management, Operational Excellence, Business Optimization, Team management, SAP implementation, Optimization and development of processes, ISO 9001 quality management, Program Management

My education

2012
The Knowledge Academy
Prince 2 Practitioner, Program Management
2012
100% Effective Training
Lean Six Sigma Blackbelt, Operational Excellence
2003 - 2006
Chartered Institute of Management Accountants
ACMA, Management Accounting
Professional Accountancy Qualification Equivalent to a Masters
1996 - 2000
Coventry University
BA Business Studies (Hons), Finance & Business Management
1st Class Degree


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