$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Certified Senior IT Systems Engineer with vast IT knowledge and experience in network administration, hardware and software support. Motivated IT professional with notable success in network management and user support for over a decade. Good working know
Peter Duku
,
Kent, United Kingdom
Experience
Other titles
Skills
I'm offering
I currently work as an IT Systems Engineer, and part of this role entails partaking in the initial security incident response to attacks such as malware, phishing emails, brute force and denial of service. I also carry out vulnerable testing using Microsoft Baseline Security Analyzer (MBSA) and Nessus, and then installing missing security updates and configurations.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2008 - ?
job
Senior IT Systems Engineer. Parliamentary Digital Service
House of Parliament Digital Service.
Duties:
• Creating and enforcing security and access policies for endpoint devices using Cisco Identity Service Engine (ISE) based on the IEEE 802.1X technology.
• Running network vulnerability scans using Nessus and Email filtering with Mimecast.
• Supporting remote access solutions such as Cisco SSL VPN and Unified Remote Access and monitoring Microsoft Cloud environment in Azure
• Liaising with Context IS in managing vulnerability assessment and detection.
• Providing maintenance for the network infrastructure such as monthly server security patching, pre and post upgrade testing, network port testing and batch deployment of operating system builds to client machines.
• Using monitoring screens, email alerts, SCOM and IS24/7 EUT daily checks to ensure critical infrastructure such as Domain Controllers, DHCP, DNS, Firewalls, Proxy Servers and UPS availability are properly managed and maintained.
• Providing support and implementing technical fixes for critical bespoke procedural applications and processes in the House of Parliament such as the Hansard Reporting Suite, Members Portal E-Tabling, Division Processing.
• Supporting staff of Procedural and DCCS offices such as Hansard, Table Office, Bill Offices, PMU, Committee Offices etc in the performance of their roles.
• Covering the Service Desk out of hours and assisting Members and their staff of the House of Parliament with all IT related issues.
• Installing hardware devices and software applications, troubleshooting faulty devices and applying fixes to resolve incidents.
• Liaising with 3rd party suppliers and contractors like Dell, HP, Telent and ACSN for the repairs or replacement of hardware equipment and maintenance of network infrastructure.
• Writing reports of daily activities and documenting processes and procedures, and getting involved with major incidents.
• Creating and enforcing security and access policies for endpoint devices using Cisco Identity Service Engine (ISE) based on the IEEE 802.1X technology.
• Running network vulnerability scans using Nessus and Email filtering with Mimecast.
• Supporting remote access solutions such as Cisco SSL VPN and Unified Remote Access and monitoring Microsoft Cloud environment in Azure
• Liaising with Context IS in managing vulnerability assessment and detection.
• Providing maintenance for the network infrastructure such as monthly server security patching, pre and post upgrade testing, network port testing and batch deployment of operating system builds to client machines.
• Using monitoring screens, email alerts, SCOM and IS24/7 EUT daily checks to ensure critical infrastructure such as Domain Controllers, DHCP, DNS, Firewalls, Proxy Servers and UPS availability are properly managed and maintained.
• Providing support and implementing technical fixes for critical bespoke procedural applications and processes in the House of Parliament such as the Hansard Reporting Suite, Members Portal E-Tabling, Division Processing.
• Supporting staff of Procedural and DCCS offices such as Hansard, Table Office, Bill Offices, PMU, Committee Offices etc in the performance of their roles.
• Covering the Service Desk out of hours and assisting Members and their staff of the House of Parliament with all IT related issues.
• Installing hardware devices and software applications, troubleshooting faulty devices and applying fixes to resolve incidents.
• Liaising with 3rd party suppliers and contractors like Dell, HP, Telent and ACSN for the repairs or replacement of hardware equipment and maintenance of network infrastructure.
• Writing reports of daily activities and documenting processes and procedures, and getting involved with major incidents.
Hardware, Https, Processes, Portal, Processing, Server, Assessment, Software, Office, Testing, Infrastructure, Monitoring, Writing, Support, It, Security, Technology, Network, Service, DNS, Deployment, Cloud, Cisco, Azure
2002 - 2006
job
Helpdesk Agent
Fujitsu.
Duties:
• Providing first line desktop support for Blueyonder Broadband Internet users and the NHS CFH Helpdesk.
• Processing requests for new broadband installations.
• Arranging and tracking the dispatch of broadband equipment to customers.
• Setting up new customers and installing broadband software.
• Troubleshooting broadband connection and speed issues.
• Escalating broadband outages to Service Engineers.
• Providing first time fixes for IT equipment in various NHS Trusts.
• Referring broken or obsolete equipment to the Suppliers or Service Engineers.
• Supporting the web applications for the NHS Trusts such as GP Online and the Electronic Prescription Service. (EPS)
• Providing first line desktop support for Blueyonder Broadband Internet users and the NHS CFH Helpdesk.
• Processing requests for new broadband installations.
• Arranging and tracking the dispatch of broadband equipment to customers.
• Setting up new customers and installing broadband software.
• Troubleshooting broadband connection and speed issues.
• Escalating broadband outages to Service Engineers.
• Providing first time fixes for IT equipment in various NHS Trusts.
• Referring broken or obsolete equipment to the Suppliers or Service Engineers.
• Supporting the web applications for the NHS Trusts such as GP Online and the Electronic Prescription Service. (EPS)
Service, It, Support, Software, Internet, Web, Online, Processing, UP, Agent
1999 - 2002
job
Helpdesk Assistant
Bates IT Solutions Docklands.
Duties:
• Providing remote and first-line technical support to all network users.
• Installation, configuration and troubleshooting of PC hardware.
• Installation and upgrading of software, drivers, and service packs.
• Creating user and group accounts and controlling access to network resources in Active Directory.
• Backing-up and restoring data, and eliminating viruses.
• Maintaining network security and integrity through rights, permissions, and group policy settings.
• Optimizing system performance with network and event monitoring tools, device and application managers.
• Providing remote and first-line technical support to all network users.
• Installation, configuration and troubleshooting of PC hardware.
• Installation and upgrading of software, drivers, and service packs.
• Creating user and group accounts and controlling access to network resources in Active Directory.
• Backing-up and restoring data, and eliminating viruses.
• Maintaining network security and integrity through rights, permissions, and group policy settings.
• Optimizing system performance with network and event monitoring tools, device and application managers.
Active Directory, Event, Controlling, Service, Network, Security, Support, Hardware, Monitoring, Software, PC, UP
1994 - 2002
job
Pharmaceutical Sales Representative
Supreme Pharmaceuticals Lagos.
Duties:
• Sale and promotion of pharmaceuticals through seminars, detailing, market research and enlightenment.
• Providing after sales services for pharmaceutical products.
• Sale and promotion of pharmaceuticals through seminars, detailing, market research and enlightenment.
• Providing after sales services for pharmaceutical products.
Research, Market research, Sales, Pharmaceutical
My education
Learning People Training Institute
N/a, N/a
N/a, N/a
University of Ibadan
MSc, Pharmaceutical Chemistry
MSc, Pharmaceutical Chemistry
University of Ibadan
BSc, Chemistry
BSc, Chemistry
Peter's reviews
Peter has not received any reviews on Worksome.
Contact Peter Duku
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Peter directly in Worksome.
38100+ qualified freelancers
are ready to help you
Tell us what you need help with
and get specific bids from skilled talent in Denmark