Michelle Partis, Newcastle Upon Tyne, United Kingdom

Responsibilities:

• Overseeing a range of technology builds, ensuring projects come in on time, budget and to specification.
• Engaging with stakeholders, making sure they are fully informed and being accountable for builds.
• Writing training documentation and guides for trainers and staff.
• Reviewing technical documents are in line with the changes required.
• Reviewing and innovating solutions to complex technical requirements.
• Managing a team of technical staff and business management in the absence of the manager
• Consulting with new customers, working alongside them to deliver their desired product.

Achievements:
Tapirs Technologies is an IT start-up company. Working as the first technology expert this was a vital role in acquiring initial contracts, working in multiple roles as required to deliver the best possible service.

Responsibilities:
• Conducting occupational health assessments covering physical and mental health.
• Audit of new occupational health practitioners work and those struggling with good quality reports.
• Training of new staff members and IT training for any new software changes.
• Running workshops to brainstorm ideas for up and coming changes.
• Management of all clinical software updates and changes.
• Proposing solutions, the senior management team.
• Overseeing clinical quality for the business, specifically in the remit of audit and IT.
• Investigating complex complaints and innovating solutions going forward.
• Management of clinical IT system covering hundreds of sites and 3000 staff in UK and Northern Ireland.
• Overseeing all stages of the IT lifecycle.
• Daily stakeholder calls and monthly meetings to offer clinical insight and resolve any potential challenges.
• Using the following programming within the role. HTML, Python and SQL.
• Writing test scripts and teaching the skills to new staff.
• UAT testing for all clinical changes and being accountable for sign off.
• Writing training guides.

Achievements:
• Designing and prototyping a workforce management system that saved 3.2 million pounds.
• Designing of a customer service system which was projected to save 2.4 million and increase customer satisfaction tenfold.
• Designing software to conduct audit using AI.
• Working initially for CHDA but ending working across the three sister-companies. Offering my assistance to struggling projects. One of which rescued a floundering IT venture which was one million pounds over budget and six months over expected sign off date.

Responsibilities:
• History taking
• Physical clinical examination
• Mental health assessment
• Medication review
• Documentation reviews
• Assessing filework
• Audit of new staff
• Liaising with GP, consultants and crisis teams
• Safeguarding
• Training in mental health, physical examinations, neurology, central nervous system, long-term conditions.

Achieving:
• Regular leader board status for best quality reports and cases seen.

Responsibilities:
• Management of phase 1-5 clinical trials.
• GCP
• Data Management
• Writing lab documentation
• Following research protocols
• collaboration with pharmaceutical companies worldwide.
• Attending Investigator meetings.
• Clinical trial management.
• Performed initial client assessment and analysis to begin research
• process.
• Copied, logged and scanned supporting documentation.
• Verified data integrity and accuracy.
• Supported Chief Operating Officer with daily operational functions.
• Obtained documents, clearances, certificates and approvals from
• local, state and federal agencies.
• Performed patient research visits- blood pressure, intramuscular injections, IV, venepuncture, device training, Diabetes and endocrine training.

Achievements:
• Attainment of a number of certifications
• Gaining participants for rare studies which had not recruited since it started.
• Operating the largest number of research studies, despite being the least experienced in the team.

Responsibilities:
• Wound care
• Suture removal
• Gastric band fill
• Stock audit
• Clinic management
• Pre-operative assessment
• Post-operative care

Achievements:
• Despite being relatively newly qualified, working alone with no doctor on site.
• Managing complex situations with limited resources.
• Increasing customer satisfaction.

Responsibilities:
• Pre-assessment
• Ward management
• Management of a post-operative wound clinic
• Documentation and care plans
• Medication management
• Venepuncture
• ECG
• Stock duties
• All aspects of patient care
• Wound care liaison
Achievements:
• Range of certifications
• Management of the wound care clinic.