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Accomplished Programme Manager Digital Transformation
Dean da Lanca
,
Prague, Czechia
Experience
Other titles
Skills
I'm offering
Accomplished and results-driven professional with 20+ years experience in managing large-scale client programs focused on business growth, technology advancement and process improvement across value-chain activities such as Manufacturing, Human Resources, Operations, Sales, Customer Service and Logistics. Thorough knowledge of Oracle Fusion Applications gained during 15+ years performing roles in Architecture, Advisory and Program Management in Oracle Practice Consulting and Professional Services
Markets
United Kingdom
Links for more
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Language
English
Fluently
Spanish
Good
French
Good
Portuguese
Fluently
Ready for
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2019
job
Digital Transformation Program Manager - Salesforce CRM, ERP, Mob App
Adecco, Prague/Lyon.
Delivered business change transformation through the program delivery of core systems; Mobile Application, Salesforce CRM, Oracle ERP Integration and Salesforce Einstein Chatbot.
Digital Transformation Program Manager - Salesforce CRM, ERP, Mob App (Oct 2018 to Oct 2019)
Served as a focal point in the program, working with PMO and responsible for multiple workstreams, such as development, testing, architecture, design, user stories, deployment, security, support, and user interface. Managed preparation of the target enterprise architecture roadmap, processes and planning, business cases and board presentations for approvals.
♦ Obtained buy in and support from country stakeholders for a core Enterprise System and Mobile Application, rolled out across multiple countries resulting in substantial cost savings across the group. Functionality included sales, employee onboarding, benefits, salary, timesheets, case management, job search and integration with Salesforce Knowledge Base.
♦ Attained bottom-line results and delivered to time and budget, management of the overall program including governance, 3rd party vendors, onshore and offshore resources, financial forecasts, business processes, service levels, training, and contractual agreements.
Digital Transformation Program Manager - Salesforce CRM, ERP, Mob App (Oct 2018 to Oct 2019)
Served as a focal point in the program, working with PMO and responsible for multiple workstreams, such as development, testing, architecture, design, user stories, deployment, security, support, and user interface. Managed preparation of the target enterprise architecture roadmap, processes and planning, business cases and board presentations for approvals.
♦ Obtained buy in and support from country stakeholders for a core Enterprise System and Mobile Application, rolled out across multiple countries resulting in substantial cost savings across the group. Functionality included sales, employee onboarding, benefits, salary, timesheets, case management, job search and integration with Salesforce Knowledge Base.
♦ Attained bottom-line results and delivered to time and budget, management of the overall program including governance, 3rd party vendors, onshore and offshore resources, financial forecasts, business processes, service levels, training, and contractual agreements.
Architecture, Oracle erp, Processes, Manager, Enterprise, Search, Chatbot, App, Development, Testing, Business cases, Support, Transformation, Mobile Application, Offshore, Security, Design, Service, Onboarding, Sales, Integration, Management, User stories, PMO, Salesforce, Deployment, ERP, Training, Budget, Digital transformation, Oracle, CRM
2016 - 2018
job
Director - ERP Digital Transformation
BenchCom.
Prague
Delivered change management for Czech and German markets through ERP solutions and digital transformation while acting as a director for the delivery organization of this consulting firm, reporting directly to CEO.
Director - ERP Digital Transformation (Jan 2016 to Aug 2018)
♦ Rendered expertise to re-organise the delivery organisation into a professional services team of architecture and development, consulting and project management in addition to service and support centre to manage support and maintenance contracts. Ensured the effectiveness of work performance while deploying ERP solutions and hiring new talent. Played a fundamental role in the execution and management of a portfolio of ERP projects for multiple clients - Oracle HCM Cloud, Deltek ERP for Projects/Services. Used Agile Scrum, Kanban, and SAFe Scaled Agile Framework to implement delivery.
♦ Accomplished desired short-and long-term objectives while closely monitoring all consulting and development of 50-60 staff, contract negotiation, vendor management, managing stakeholders' expectations and contract terms and working closely with sales on new bids.
Delivered change management for Czech and German markets through ERP solutions and digital transformation while acting as a director for the delivery organization of this consulting firm, reporting directly to CEO.
Director - ERP Digital Transformation (Jan 2016 to Aug 2018)
♦ Rendered expertise to re-organise the delivery organisation into a professional services team of architecture and development, consulting and project management in addition to service and support centre to manage support and maintenance contracts. Ensured the effectiveness of work performance while deploying ERP solutions and hiring new talent. Played a fundamental role in the execution and management of a portfolio of ERP projects for multiple clients - Oracle HCM Cloud, Deltek ERP for Projects/Services. Used Agile Scrum, Kanban, and SAFe Scaled Agile Framework to implement delivery.
♦ Accomplished desired short-and long-term objectives while closely monitoring all consulting and development of 50-60 staff, contract negotiation, vendor management, managing stakeholders' expectations and contract terms and working closely with sales on new bids.
Sales, Contracts, Framework, Organization, Development, Ceo, Monitoring, Support, Transformation, Vendor Management, Safe, Architecture, Service, Change management, Kanban, Management, Consulting, Cloud, Agile, Contracts, ERP, Digital transformation, Oracle, Scrum, Project Management
2014 - 2015
job
Program Director - mCommerce, Mobile, CRM, Payments
Monitise, Fintech Digital Transformation.
London, Spain, Brazil
Developed new eCommerce retail platform and CRM integration, with sales functionality for marketing offers, loyalty, alerts, eWallet, omnichannel instore/online payments, POS integration, analytics, reporting, service desk, cloud infrastructure, security, and data centre.
Program Director - mCommerce, Mobile, CRM, Payments (Mar 2014 to Nov 2015)
Delivered the workstreams of desktop portal and mobile apps, including infrastructure and security. Spearheaded various business development procedures, including promoting, presenting, selling the application globally, and managing bids. Oversaw several strategies and advisory operations, such as defining program vendor responsibilities and outsourcing to IBM.
♦ Organised the programme, directed internal and external (IBM) delivery teams in Agile delivery including Scrum, SAFe, and Kanban.
♦ Ensured the management of scope, budget, change management, key stakeholders and planning as well as supervised and reported back to the program board.
♦ Set up of PMO and worked with Legal and Regulatory on contract negotiation, and Information Risk Management
Developed new eCommerce retail platform and CRM integration, with sales functionality for marketing offers, loyalty, alerts, eWallet, omnichannel instore/online payments, POS integration, analytics, reporting, service desk, cloud infrastructure, security, and data centre.
Program Director - mCommerce, Mobile, CRM, Payments (Mar 2014 to Nov 2015)
Delivered the workstreams of desktop portal and mobile apps, including infrastructure and security. Spearheaded various business development procedures, including promoting, presenting, selling the application globally, and managing bids. Oversaw several strategies and advisory operations, such as defining program vendor responsibilities and outsourcing to IBM.
♦ Organised the programme, directed internal and external (IBM) delivery teams in Agile delivery including Scrum, SAFe, and Kanban.
♦ Ensured the management of scope, budget, change management, key stakeholders and planning as well as supervised and reported back to the program board.
♦ Set up of PMO and worked with Legal and Regulatory on contract negotiation, and Information Risk Management
Analytics, UP, Portal, Online, Regulatory, Development, Omnichannel, Presenting, Infrastructure, Pos, Outsourcing, Apps, Safe, Security, Service, Sales, Marketing, Kanban, Integration, Management, Risk Management, PMO, Cloud, Agile, Budget, Operations, Retail, CRM, Ecommerce, Scrum, Change management, Business development
2009 - 2014
freelance
Oracle Advisor, Management Consultant and Programme Mgr for Oracle Applications (ERP, CRM, HCM)
Infosys Oracle Practice.
Europe
Delivered Programs throughout various large global organisations through Enterprise Applications and Digital Transformation in Oil & Gas and Telecommunication, managing virtual teams across continents, stakeholder management and program governance.
Oracle Consulting Practice - eCommerce, ERP, Online Billing & Big Data (Aug 2009 to Feb 2014)
♦ Managed a large global transformation bid valued at 200million + Euros to Vodafone. Acting as Oracle Advisor, Management Consultant and Programme Mgr for Oracle Applications (ERP, CRM, HCM) to Vodafone units worldwide leading to multi-million-euro cost savings across the group, quicker implementation timescales and enhancing integration across the group.
♦ Led the change management, transformation and delivery of Oracle ERP and Data Warehouse for a multi-country implementation for Oil & Gas clients to reduce costs and enhance reporting across the group through defining a core target architecture and local customisations strategy.
Delivered Programs throughout various large global organisations through Enterprise Applications and Digital Transformation in Oil & Gas and Telecommunication, managing virtual teams across continents, stakeholder management and program governance.
Oracle Consulting Practice - eCommerce, ERP, Online Billing & Big Data (Aug 2009 to Feb 2014)
♦ Managed a large global transformation bid valued at 200million + Euros to Vodafone. Acting as Oracle Advisor, Management Consultant and Programme Mgr for Oracle Applications (ERP, CRM, HCM) to Vodafone units worldwide leading to multi-million-euro cost savings across the group, quicker implementation timescales and enhancing integration across the group.
♦ Led the change management, transformation and delivery of Oracle ERP and Data Warehouse for a multi-country implementation for Oil & Gas clients to reduce costs and enhance reporting across the group through defining a core target architecture and local customisations strategy.
Management, Oracle erp, LED, Online, Enterprise, Management Consultant, Implementation, Transformation, Architecture, Integration, Change management, Consulting, Stakeholder Management, Data Warehouse, ERP, Digital transformation, Big Data, Oracle, CRM, Ecommerce
2008 - 2009
job
Program Manager - Oracle ERP
Ericsson.
Sweden
Oracle, ERP, Manager, Oracle erp
2008 - 2008
job
Program Manager - Oracle ERP, Oracle CRM
Interoute.
CRM, Oracle, ERP, Manager, Oracle erp
2004 - 2007
job
Program Manager Iberia - Oracle ERP, CRM, Self Service
Oracle Corp.
CRM, Oracle, ERP, Service, Manager, Oracle erp
2003 - 2004
job
BSS EAI Architect and Project Mgr. Oracle CRM
unknown.
Proximus
CRM, Oracle
2001 - 2003
job
BSS Enterprise Architect and Program Manager
unknown.
Hutchison 3G, Three UK / Three Italy
Enterprise, Manager
1999 - 2000
job
Program Manager & Lead Enterprise Architect BSS
FirstMark Communications Europe.
UK & Spain
Enterprise, Manager
My education
University of Westminster
BSc, Computer Science
BSc, Computer Science
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