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Tosproget Navision konsulent
Torben Helleskov Jybaek
,
Kerteminde, Denmark
Experience
Other titles
Skills
I'm offering
Navision Senior Support Consultant experienced in all versions of NAV (version 4.0 - 2017), skilled in analysing and rationalising processes who is passionate about improving procedures allowing customers to take full advantage of their systems with the least possible challenge for them.
Experienced in working on multiple end-to-end full life cycle implementations, functional design specifications, business requirements gathering, provision of implementation support, training, testing and supporting go live.
More than 15 years' of IT experience with excellent trouble shooting skills and indepth knowledge of escdalation management. Experienced in project and vendor management. Active listener and effective communicator with strong written and verbal communication skills. Ability to influence, to network effectively and to interact with all levels. Capable of resolving conflict. Active and engaged team player, able to work collaboratively, inspire, direct and gain the trust of colleagues. Proactive and committed, capable of working independently on own initiative.
Experienced in working on multiple end-to-end full life cycle implementations, functional design specifications, business requirements gathering, provision of implementation support, training, testing and supporting go live.
More than 15 years' of IT experience with excellent trouble shooting skills and indepth knowledge of escdalation management. Experienced in project and vendor management. Active listener and effective communicator with strong written and verbal communication skills. Ability to influence, to network effectively and to interact with all levels. Capable of resolving conflict. Active and engaged team player, able to work collaboratively, inspire, direct and gain the trust of colleagues. Proactive and committed, capable of working independently on own initiative.
Markets
Denmark
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
Danish
Fluently
German
Good
English
Fluently
Swedish
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - ?
job
Stock Count specialist and support for shops
Configurationof new shops.
• Upgrading support (2009-2017)
• Integration support for NAV additions (Lector Custom System and Qarma Quality System)
• Stock Count specialist and support for shops for this
• Integration support for NAV additions (Lector Custom System and Qarma Quality System)
• Stock Count specialist and support for shops for this
Integration, Support
2017 - ?
job
Consultant
NAV.
DK)
NAV Consultant for an International Retail Business supporting 2009 and 2017 versions of NAV
• Support for HQ and shops
• Technical analysis, debugging and test
• Documentation
NAV Consultant for an International Retail Business supporting 2009 and 2017 versions of NAV
• Support for HQ and shops
• Technical analysis, debugging and test
• Documentation
Retail, Test, Support, International
2016 - 2017
job
Senior Support Consultant
Prodware UK Limited.
UK)
Support
2013 - 2016
job
NAV Business Analyst
Pallas Foods (Ardagh, Newcastle West, Co.
Limerick)
Navision Business Analyst with responsibility for Supporting NAV and implementing new solutions developed in NAV on 3 sites.
• NAV 2009 systems specialist
• Business requirements gathering
• Implementation and maintenance of existing systems
• Creation and delivery of system training
• UAT testing
• Full lifecycle project management
• Coordinated integration activities between ERP and other business applications
• Ensured that solutions developed on site were SOX compliant
• Vendor manager and negotiation
Navision Business Analyst with responsibility for Supporting NAV and implementing new solutions developed in NAV on 3 sites.
• NAV 2009 systems specialist
• Business requirements gathering
• Implementation and maintenance of existing systems
• Creation and delivery of system training
• UAT testing
• Full lifecycle project management
• Coordinated integration activities between ERP and other business applications
• Ensured that solutions developed on site were SOX compliant
• Vendor manager and negotiation
Project Management, Training, ERP, Navision, Management, Integration, Analyst, Implementation, Testing, Manager
2011 - 2013
job
Services Account Manager
Microsoft Denmark.
(Tuborg Boulevard 12, 2900 Hellerup, Denmark)
Account Manager with responsibility for delivering both reactive and proactive information services, escalation management and technical advice services to partners purchasing a Dynamics managed offering.
• Manage escalations of AX and other Dynamics products
• Establish and maintain a direct and strong technical relationship with some of Microsoft's strategic and largest partners in the Nordic countries
• Carry out partner site visits and provide updates on Microsoft services
• Provide customized advice as to the best use of partner advisory hours
• Devise and arrange training sessions and partner workshops
• Produce monthly Dynamics newsletters and provide security updates to partners
• Handle renewal of service contracts
• Successful in changing partner behaviour considerably reducing escalation levels
Account Manager with responsibility for delivering both reactive and proactive information services, escalation management and technical advice services to partners purchasing a Dynamics managed offering.
• Manage escalations of AX and other Dynamics products
• Establish and maintain a direct and strong technical relationship with some of Microsoft's strategic and largest partners in the Nordic countries
• Carry out partner site visits and provide updates on Microsoft services
• Provide customized advice as to the best use of partner advisory hours
• Devise and arrange training sessions and partner workshops
• Produce monthly Dynamics newsletters and provide security updates to partners
• Handle renewal of service contracts
• Successful in changing partner behaviour considerably reducing escalation levels
Training, Contracts, Account Manager, SoMe, Management, Service, Security, Workshops, Contracts, Manager
2011 - 2011
job
Technical Account Manager
TimeLog A/S (Alhambravej 5.
Technical Account Manager with responsibility for setting up and supporting TimeLog Project, a web based project management and time registration programme created by the company.
• Provision of tailor made customer support and management of requests for customised programme functionality
• Setting up and running implementation workshops for new customers
• Optimising existing customer use of the system by providing bespoke training sessions and workshops
• Provision of tailor made customer support and management of requests for customised programme functionality
• Setting up and running implementation workshops for new customers
• Optimising existing customer use of the system by providing bespoke training sessions and workshops
Project Management, Training, Account Manager, Management, Workshops, Support, Implementation, Web, Manager, UP
1985 - 2004
temp
Contract roles
TDC, Tiscali.
debitel
My education
2016
Irland
Certifikat, ITIL
Certifikat, ITIL
Danish Technical University
N/a, N/a
N/a, N/a
n/a
Secondary, Frederiksborg Statsskole
Secondary, Frederiksborg Statsskole
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