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jobs
Business Support Coordinator
Ioana I
,
Weymouth, United Kingdom
Experience
Other titles
Skills
I'm offering
Highly trained Business Support Coordinator responsible for the overall daily operations of an office environment that includes staff management, development and customer service.
I provide a wide range of online administrative support services including Schedule Management, Data Entry, CRM Management, Typing Documents, Remote Back-office assistance, Database Management, Travel Planning, Research, Email Management.
I provide a wide range of online administrative support services including Schedule Management, Data Entry, CRM Management, Typing Documents, Remote Back-office assistance, Database Management, Travel Planning, Research, Email Management.
Markets
United States
(Remote
only)
United Kingdom
Germany
(Remote
only)
Lithuania
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Spanish
Fluently
French
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2017 - ?
job
Business Support Co-ordinator
ASM Assembly Systems Weymouth Ltd.
To lead and manage a team of Business Support Administrators to provide effective and efficient
administration support to all ASM Departments
• Organise and plan a team with a 1-2 year outlook
• To support and maintain all areas of responsibility that are owned by UK Business Support -
Reception, Travel, Engineering Support, Cost Savings, Stationery, Hospitality & UK Administration
support
• To carry out any and all of the core role requirements as per the Business Support Administrator role
whilst maintaining a view to continuous improvement
• Engineering Support
• Booking Travel
• Reception Cover
• Updating databases - inputting data and retrieving data.
• Updating spreadsheets - regularly or occasionally.
• Taking and distributing minutes from meetings - as a Word document or database update
• Sending meeting invitations to attendees.
• General daily administrative tasks (delivering post / issuing resources / booking rooms / advising Engineers on procedures / invoices / raising PO's etc.)
• Maintain Engineering processes (Functional Specs, Technical reports etc)
• Maintain Stationery (audit, order etc.)
• Maintain Office layout using D.O.S.M. & support 5's in office area
• Update quality procedures and documents in ASM Control (making amendments, creating visio diagrams)
• Project Support
• Creating and maintaining KPI's
• Provide other business areas of ASM with support as and when required.
administration support to all ASM Departments
• Organise and plan a team with a 1-2 year outlook
• To support and maintain all areas of responsibility that are owned by UK Business Support -
Reception, Travel, Engineering Support, Cost Savings, Stationery, Hospitality & UK Administration
support
• To carry out any and all of the core role requirements as per the Business Support Administrator role
whilst maintaining a view to continuous improvement
• Engineering Support
• Booking Travel
• Reception Cover
• Updating databases - inputting data and retrieving data.
• Updating spreadsheets - regularly or occasionally.
• Taking and distributing minutes from meetings - as a Word document or database update
• Sending meeting invitations to attendees.
• General daily administrative tasks (delivering post / issuing resources / booking rooms / advising Engineers on procedures / invoices / raising PO's etc.)
• Maintain Engineering processes (Functional Specs, Technical reports etc)
• Maintain Stationery (audit, order etc.)
• Maintain Office layout using D.O.S.M. & support 5's in office area
• Update quality procedures and documents in ASM Control (making amendments, creating visio diagrams)
• Project Support
• Creating and maintaining KPI's
• Provide other business areas of ASM with support as and when required.
Layout, Administration, Database, Audit, Continuous improvement, Word, Visio, Engineering, Reception, Support, KPI, Office, Audit, Administrator, Booking, Processes
2016 - 2017
job
Business Support Administrator
ASM Assembly Systems Weymouth Ltd - Weymouth.
• Attending meetings, taking notes, creating and sending reviews;
• Making hospitality arrangements for meetings and customers;
• Making room bookings for meetings and training courses.
• Updating Engineering databases (Project Review Database, Operations and Engineering Defects Database, System Test Database);
• Archiving Technical Reports and Technical Specifications;
• Processing System Test Requests, publishing System Test Status;
• Assisting with travel arrangements, booking flights, hotels, courtesy cars, hire cars and trains;
• Ordering stationery and office consumables;
• Covering Reception – booking pool cars, phones, issuing visitor badges.
• Making hospitality arrangements for meetings and customers;
• Making room bookings for meetings and training courses.
• Updating Engineering databases (Project Review Database, Operations and Engineering Defects Database, System Test Database);
• Archiving Technical Reports and Technical Specifications;
• Processing System Test Requests, publishing System Test Status;
• Assisting with travel arrangements, booking flights, hotels, courtesy cars, hire cars and trains;
• Ordering stationery and office consumables;
• Covering Reception – booking pool cars, phones, issuing visitor badges.
Administration
2014 - 2016
job
Assistant Manager
Caffe Nero.
Responsibilities
-Coaching and supporting the team to deliver fast and friendly service in store;
-Recruiting and training new staff members;
-Deal with any customer concerns in a professional, timely and polite manner;
-Ensure compliance with the Health & Safety Policy and Food Hygiene System;
-Preparing and serving hot or cold beverages;
-Receiving and processing customer payments;
-Following cash up and banking procedures;
-Receiving and processing deliveries;
-Placing and amending orders;
-Stock take and margin control;
-Coaching and supporting the team to deliver fast and friendly service in store;
-Recruiting and training new staff members;
-Deal with any customer concerns in a professional, timely and polite manner;
-Ensure compliance with the Health & Safety Policy and Food Hygiene System;
-Preparing and serving hot or cold beverages;
-Receiving and processing customer payments;
-Following cash up and banking procedures;
-Receiving and processing deliveries;
-Placing and amending orders;
-Stock take and margin control;
Coaching, Training, Service, Compliance, Banking, Health, Safety, Processing, UP, Manager
2012 - 2014
job
Administrator
Acciona Ingenieria S.A. Bucharest Branch.
Carried out activities in the following fields: Administrative, Supply, Back Office, Translation, Logistics,
Secretarial, Human Resources, Public Procurement. Main activities and responsibilities:
# Preparing eligibility documentation for public tenders(forms, certificates, declarations);
# Selecting auctions of interest from the Electronic System for Public Procurement.
# Keeping records of administrative documents, personnel files, drafting and registering
correspondence, word processing.
# Translations of project references, technical documentation, contracts of various kinds and legal
documents, correspondence and others (study documents, identity documents, resumes, etc.) from Spanish and English in Romanian and vice versa.
# Searching and recruiting of experts for public tenders.
# Processing employee, supplier and partners payments, invoicing, bill tracking, and basic accounting
activities.
# Purchasing office supply materials, IT equipment.
Business or sector Engineering and Technical Assistance
Secretarial, Human Resources, Public Procurement. Main activities and responsibilities:
# Preparing eligibility documentation for public tenders(forms, certificates, declarations);
# Selecting auctions of interest from the Electronic System for Public Procurement.
# Keeping records of administrative documents, personnel files, drafting and registering
correspondence, word processing.
# Translations of project references, technical documentation, contracts of various kinds and legal
documents, correspondence and others (study documents, identity documents, resumes, etc.) from Spanish and English in Romanian and vice versa.
# Searching and recruiting of experts for public tenders.
# Processing employee, supplier and partners payments, invoicing, bill tracking, and basic accounting
activities.
# Purchasing office supply materials, IT equipment.
Business or sector Engineering and Technical Assistance
Contracts, Procurement, Human Resources, Word, Engineering, It, Technical documentation, Office, Administrator, Processing, Contracts, Basic
2011 - 2012
job
Customer Service Advisor/Administrator
COMPETENCE CALL CENTER SRL.
* Technical assistance for the airline "Ryanair" customers
* Technical assistance for the Ryanair website for online reservations and other services online.
* Making flight reservations on the phone with customers from Spain and the United Kingdom.
* Changing flight bookings (passengers, names, path, data, adding extra luggage), travel insurance,
car rentals according with the criteria and policy of Ryanair and every European country.
* Providing information about routes, airports, destinations, luggage sizes, fees, procedures.
* Resolving technical issues of customers.
Business or sector Helpdesk / Customer support
* Technical assistance for the Ryanair website for online reservations and other services online.
* Making flight reservations on the phone with customers from Spain and the United Kingdom.
* Changing flight bookings (passengers, names, path, data, adding extra luggage), travel insurance,
car rentals according with the criteria and policy of Ryanair and every European country.
* Providing information about routes, airports, destinations, luggage sizes, fees, procedures.
* Resolving technical issues of customers.
Business or sector Helpdesk / Customer support
Customer service, Service, Website, Support, Insurance, Administrator, Online
2006 - 2010
job
Receptionist / Turist Guide
Guest House Casa Boca.
* Checking in tourists;
* Providing information and having conversations with the guests in Spanish, English and French;
* Addressing the guests' requests;
* Translations and interpreting;
* Escorting tourists to sightseeing established (northern Bucovina monasteries, museums and nature reserves nearby)
Business or sector Tourism
* Providing information and having conversations with the guests in Spanish, English and French;
* Addressing the guests' requests;
* Translations and interpreting;
* Escorting tourists to sightseeing established (northern Bucovina monasteries, museums and nature reserves nearby)
Business or sector Tourism
Receptionist, Guide
My education
2018
-
2019
Charted Management Institute
CMI Level 5 Diploma, First Line Management
CMI Level 5 Diploma, First Line Management
o Resource planning
o Meeting stakeholder needs
o Managing and communicating information
o Identifying development opportunities
o Improving team performance
o Understanding team dynamics
2015
North Hertfordshire College, Letchworth Garden City
Course, Business and Administration
Course, Business and Administration
o Providing administrative services
o Managing information and producing documents
o Supporting change in a business environment
o Supporting business events
o Budgets in a business environment.
2011
-
2014
Titu Maiorescu University
Bachelors, Psychology
Bachelors, Psychology
2006
-
2010
National College
Secondary, Social Sciences
Secondary, Social Sciences
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