Operations Consultant specializing in data analysis and strategy
Doral, United States
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Ongoing relation / part-time
Full time contractor
• Produce capacity planning forecast models for bimonthly review with the VP of Operations and Head of Recruiting.
• Create standard operating procedures, training documents and presentations for company procedures and systems usage.
• Develop materials and deliver onboarding training to new employees on systems and procedures.
• Lead quarterly external system testing and recommend operational improvements.
• Collaborate with Recruitment and Sales teams to develop new processes and enhance existing procedures to ensure operational consistency and continuous improvement of business operations.
• Independently created robust KPI reports using Google Data Studio to identify opportunities for improvement in recruiting team performance resulting in operational cost savings.
• In response to a system crisis, contracted with external vendors to resolve enterprise system data failure resulting in reduced operational risk, increased productivity, recovery of client accounts.
• Took the initiative to complete a fit-gap analysis including use cases and business models to determine pilot system compatibility. Made recommendations that were accepted by senior leadership resulting in a 35K cost savings.
• Developed standard operating procedures for the inventory planning process including forecasting, demand planning and ordering from the manufacturer in line with the current company structure.
• Presented recommendations to management team and executive stakeholders for improvement in the inventory planning process.
• Communicated sales opportunities based on analysis of KPIs which led to overall revenue growth.
• Identified inefficient processes and recommended areas for improvement to management.
• Served as mentor to guide peer team members through the monthly review process.
Bachelors of Business Administration, Major in Marketing and Minor in Finance
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