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Operations Consultant specializing in data analysis and strategy
Victoria Velez
,
Doral, United States
Experience
Other titles
Skills
I'm offering
Hands-on, self-starting, passionate senior operations analyst with 10+ years of experience in business and sales operations, recruiting services, and inventory planning in the recruiting services, digital ad sales, retail, and financial industries.
Balanced mix of technical aptitude and preemptive team leadership with expertise to grasp strategic business needs and translate them into clear, concise plans to ensure critical goals are achieved.
Solid problem-solving skills with a strong commitment to quality and service excellence.
Articulate, energetic communicator with the natural ability to translate technical data to non-technical audiences, motivating individual contributors to perform as a team.
Keen ability to develop cooperative alliances in a fast-paced, deadline driven environments.
Balanced mix of technical aptitude and preemptive team leadership with expertise to grasp strategic business needs and translate them into clear, concise plans to ensure critical goals are achieved.
Solid problem-solving skills with a strong commitment to quality and service excellence.
Articulate, energetic communicator with the natural ability to translate technical data to non-technical audiences, motivating individual contributors to perform as a team.
Keen ability to develop cooperative alliances in a fast-paced, deadline driven environments.
Markets
United States
Links for more
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Language
English
Fluently
Spanish
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - ?
job
OPERATIONS ANALYST (REMOTE)
THE SOURCERY.
• Produce critical reports, analyze data, and make recommendations related to Key Performance Indicators (KPIs) for the recruiting services team.
• Produce capacity planning forecast models for bimonthly review with the VP of Operations and Head of Recruiting.
• Create standard operating procedures, training documents and presentations for company procedures and systems usage.
• Develop materials and deliver onboarding training to new employees on systems and procedures.
• Lead quarterly external system testing and recommend operational improvements.
• Collaborate with Recruitment and Sales teams to develop new processes and enhance existing procedures to ensure operational consistency and continuous improvement of business operations.
Noteworthy Contributions:
• Independently created robust KPI reports using Google Data Studio to identify opportunities for improvement in recruiting team performance resulting in operational cost savings.
• In response to a system crisis, contracted with external vendors to resolve enterprise system data failure resulting in reduced operational risk, increased productivity, recovery of client accounts.
• Took the initiative to complete a fit-gap analysis including use cases and business models to determine pilot system compatibility. Made recommendations that were accepted by senior leadership resulting in a 35K cost savings.
• Produce capacity planning forecast models for bimonthly review with the VP of Operations and Head of Recruiting.
• Create standard operating procedures, training documents and presentations for company procedures and systems usage.
• Develop materials and deliver onboarding training to new employees on systems and procedures.
• Lead quarterly external system testing and recommend operational improvements.
• Collaborate with Recruitment and Sales teams to develop new processes and enhance existing procedures to ensure operational consistency and continuous improvement of business operations.
Noteworthy Contributions:
• Independently created robust KPI reports using Google Data Studio to identify opportunities for improvement in recruiting team performance resulting in operational cost savings.
• In response to a system crisis, contracted with external vendors to resolve enterprise system data failure resulting in reduced operational risk, increased productivity, recovery of client accounts.
• Took the initiative to complete a fit-gap analysis including use cases and business models to determine pilot system compatibility. Made recommendations that were accepted by senior leadership resulting in a 35K cost savings.
Training, Continuous improvement, Leadership, Sales, Google Data studio, Onboarding, Recruitment, Analyst, Testing, KPI, Google, Enterprise, Forecast, Processes
2018 - 2018
freelance
CONSULTANT FOR INVENTORY PLANNING
DISTRIVALTO.
• Analyzed historical trends, top performing items, and operational process deficiencies to determine revenue growth opportunities and operational improvements.
• Developed standard operating procedures for the inventory planning process including forecasting, demand planning and ordering from the manufacturer in line with the current company structure.
• Presented recommendations to management team and executive stakeholders for improvement in the inventory planning process.
• Developed standard operating procedures for the inventory planning process including forecasting, demand planning and ordering from the manufacturer in line with the current company structure.
• Presented recommendations to management team and executive stakeholders for improvement in the inventory planning process.
Forecasting, Management, Growth, Performing
2012 - 2016
job
SALES OPERATIONS ANALYST
ESPN INTERNATIONAL.
• Created revenue reports and presented sales pacing for multi-million dollar projects.
• Communicated sales opportunities based on analysis of KPIs which led to overall revenue growth.
• Identified inefficient processes and recommended areas for improvement to management.
• Served as mentor to guide peer team members through the monthly review process.
• Communicated sales opportunities based on analysis of KPIs which led to overall revenue growth.
• Identified inefficient processes and recommended areas for improvement to management.
• Served as mentor to guide peer team members through the monthly review process.
Mentor, Management, Sales, Growth, Analyst, Guide, Processes, LED
2011 - 2012
job
SALES ANALYST
COSTA FARMS.
• Communicated product performance to the buyer to inspire store purchases and product launches
• Prepared detailed analysis on shipping and freight costs across U.S. territories and identified opportunities of 1-2% in savings
• Prepared detailed analysis on shipping and freight costs across U.S. territories and identified opportunities of 1-2% in savings
Sales, Analyst, Shipping
2010 - 2011
job
AIR PLANNING SPECIALIST
ROYAL CARIBBEAN CRUISES.
• Forecasted guest volume based on historical trends and upcoming industry changes.
• Identified performance trends of Air Program through analysis of weekly/monthly/quarterly reports.
TECHNOLOGY PROFILE
Microsoft Word, Excel (VBA), PowerPoint, Outlook, Skype for Business, Visio, OneDrive; Google Docs, Sheets, Forms, Slides, Sites, Gmail, Data Studio, Hangouts; Greenhouse Recruiting (ATS), Mavenlink, Good Data, Retail Link, Amazon Vendor Central, Slack, JIRA, Apollo, Copper CRM, Python
• Identified performance trends of Air Program through analysis of weekly/monthly/quarterly reports.
TECHNOLOGY PROFILE
Microsoft Word, Excel (VBA), PowerPoint, Outlook, Skype for Business, Visio, OneDrive; Google Docs, Sheets, Forms, Slides, Sites, Gmail, Data Studio, Hangouts; Greenhouse Recruiting (ATS), Mavenlink, Good Data, Retail Link, Amazon Vendor Central, Slack, JIRA, Apollo, Copper CRM, Python
Python, Excel, CRM, Jira, Powerpoint, Retail, VBA, Word, Visio, Technology, Amazon, Skype for business, Google
My education
2005
-
2007
University of Miami
Bachelors of Business Administration, Major in Marketing and Minor in Finance
Bachelors of Business Administration, Major in Marketing and Minor in Finance
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