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Senior
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jobs
Product Lead
Tejas Choksi
,
San Jose, CA, United States
Experience
Other titles
Skills
I'm offering
• Product management professional with proven ability to work as a liaison between senior management, IT, QA, DA,
design, sales, marketing, legal and business with a focus on excellent service delivery and strong client relationships
• 13+ years Product Management Product Ownership Design Thinking Agile MBA Computer Science Engineer
• International exposure to 15 clients in 10 countries: Canada, US, Kuwait, Bahrain, KSA, Ghana, Iraq, Nigeria, UAE
design, sales, marketing, legal and business with a focus on excellent service delivery and strong client relationships
• 13+ years Product Management Product Ownership Design Thinking Agile MBA Computer Science Engineer
• International exposure to 15 clients in 10 countries: Canada, US, Kuwait, Bahrain, KSA, Ghana, Iraq, Nigeria, UAE
Markets
United States
Canada
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
freelance
Senior Product Manager
Contractor.
• As a Product Lead I designed applications for the client in Retail Point-Of-Sale (POS)
• Worked with the executive team to build upon their idea into a strategy, mission and vision for the digital products
• Built API integrations on the applications to connect to different third party applications
• Prioritized features and broke them into epics, user stories and tasks for the Agile/Scrum team to work on
• Lead Agile/Scrum ceremonies including Daily Stand Up, Core Hours, Sprint Grooming, Sprint Planning, Sprint Reviews, Sprint Retrospective, Release Planning, Scrum Meetings, Sprint Demo, etc.
• Worked with the executive team to build upon their idea into a strategy, mission and vision for the digital products
• Built API integrations on the applications to connect to different third party applications
• Prioritized features and broke them into epics, user stories and tasks for the Agile/Scrum team to work on
• Lead Agile/Scrum ceremonies including Daily Stand Up, Core Hours, Sprint Grooming, Sprint Planning, Sprint Reviews, Sprint Retrospective, Release Planning, Scrum Meetings, Sprint Demo, etc.
Scrum, API, Agile, Retail, Management, User stories, Product Manager, Asset Management, Pos, Health, Planning, Point-of-sale, Demo, Manager, UP
2017 - 2018
temp
Senior Product Manager
Techligent Systems Inc.
• Sr. Product Manager of a Salesforce (Java) cloud-based application used by Sales and Operations team - Intake and UW
• Interacted with the C Suite, Sales, Legal, Marketing, Intake, Underwriting Pricing, Underwriting Funding, Finance,
Customer Support, Developers, Salesforce Admin, Quality Assurance, Data Science and Engineers to build the product
• Created and supported end to end API integrations of 3 software including business health dashboards, ordering and tracking site inspections and optical character recognition into Salesforce Lightning and worked with 20-25 people
• Developed a detailed cost-benefit analysis of the optical character recognition software to present to the C Suite
• Interacted with the C Suite, Sales, Legal, Marketing, Intake, Underwriting Pricing, Underwriting Funding, Finance,
Customer Support, Developers, Salesforce Admin, Quality Assurance, Data Science and Engineers to build the product
• Created and supported end to end API integrations of 3 software including business health dashboards, ordering and tracking site inspections and optical character recognition into Salesforce Lightning and worked with 20-25 people
• Developed a detailed cost-benefit analysis of the optical character recognition software to present to the C Suite
Product Manager, Manager, Underwriting, Science, Software, Health, Quality Assurance, Support, Finance, Marketing, Sales, Salesforce, C, Cloud, API, Data Science, Java
2016 - 2017
freelance
Senior Product Manager
Capital One.
• Generated over 300,000 USD revenue as a client account manager for Capital One
• Senior Product Manager of a Salesforce cloud-based system designed using Java that is used by the 3rd line of Credit Review Team including Commercial, Retail, Models, Central Service, Innovation and Data Analysts and worked with a team of 10-15 people
• Coordinated with Senior Leadership Team, users from various business teams and IT to design the process maps, wire frames and UI mock ups using design thinking and Agile/Scrum methodologies for Salesforce (Lightning) application
• Defined, prioritized and enhanced user stories as a digital product lead with the senior leadership team, directors, senior managers, team leads, users, Scrum Master, developers, quality analysts and testers in Version One and JIRA
Tejas Choksi Resume Page 2 of 2
• Drafted the roadmap into epics and releases and grouped the user stories accordingly by sprints
• Wrote user stories which are independent, negotiable, valuable, estimable, small, manageable and testable as per the Gherkin format and ensured that they met the acceptance criteria for complete testing of the functionality
• Acted as an interface and customer advocate to ensure customer, stakeholder and user needs are being addressed
• Provided additional support and guidance to clients during the implementation phase to include development of training resources such as user manuals, training sessions, brown bag sessions, on the phone training and CBTs
• Participated as a member of the user acceptance team by testing scripts in full test and production environments
• Participated in Daily Stand Up, Core Hours, Sprint Grooming, Sprint Planning, Sprint Reviews, Sprint Retrospective, Release Planning, Scrum Meetings, Sprint Demo and other agile activities
• Senior Product Manager of a Salesforce cloud-based system designed using Java that is used by the 3rd line of Credit Review Team including Commercial, Retail, Models, Central Service, Innovation and Data Analysts and worked with a team of 10-15 people
• Coordinated with Senior Leadership Team, users from various business teams and IT to design the process maps, wire frames and UI mock ups using design thinking and Agile/Scrum methodologies for Salesforce (Lightning) application
• Defined, prioritized and enhanced user stories as a digital product lead with the senior leadership team, directors, senior managers, team leads, users, Scrum Master, developers, quality analysts and testers in Version One and JIRA
Tejas Choksi Resume Page 2 of 2
• Drafted the roadmap into epics and releases and grouped the user stories accordingly by sprints
• Wrote user stories which are independent, negotiable, valuable, estimable, small, manageable and testable as per the Gherkin format and ensured that they met the acceptance criteria for complete testing of the functionality
• Acted as an interface and customer advocate to ensure customer, stakeholder and user needs are being addressed
• Provided additional support and guidance to clients during the implementation phase to include development of training resources such as user manuals, training sessions, brown bag sessions, on the phone training and CBTs
• Participated as a member of the user acceptance team by testing scripts in full test and production environments
• Participated in Daily Stand Up, Core Hours, Sprint Grooming, Sprint Planning, Sprint Reviews, Sprint Retrospective, Release Planning, Scrum Meetings, Sprint Demo and other agile activities
User stories, UP, Manager, Demo, Production, Planning, Testing, Development, Implementation, Support, It, Service, Product Manager, Leadership, Account Manager, Design, Test, Salesforce, Cloud, Retail, Agile, Jira, UI, Training, Scrum master, Design thinking, Innovation, Scrum, Java
2014 - 2016
job
Product Manager
Information Technology Group, Weatherhead School of Management.
• Automated the processes of transforming data into Customer Relationship Management system (CRM), HTML and Java-based Hobsons Connect, by designing intuitive and efficient repeatable models leading to time and cost savings
• Improved efficiency of email communications between school admission managers and prospective customers by
interviewing clients, introducing standardization and removing inconsistencies through releases, epics and user stories
• Streamlined the CRM report generation process to make it simple, effective and efficient through agile ceremonies
• Improved efficiency of email communications between school admission managers and prospective customers by
interviewing clients, introducing standardization and removing inconsistencies through releases, epics and user stories
• Streamlined the CRM report generation process to make it simple, effective and efficient through agile ceremonies
Html, Java, HTML/CSS/Javascript, CRM, Agile, Management, User stories, Product Manager, It, Manager, Processes
2013 - 2014
job
Product Manager
The Princeton Review, Score Plus.
• Built a Java-based custom application focused on excellent service delivery
• Automated process to avoid manual effort and increased the efficiency of submitting applications by 33%
• Followed Agile/Scrum methodologies to plan incremental releases and broke them down to user stories in JIRA
• Participated in Daily Stand Up, Core Hours, Sprint Grooming, Sprint Planning, Sprint Reviews, Sprint Retrospective,
Release Planning, Scrum Meetings, Sprint Demo and other agile activities and worked with 5-10 people
• Automated process to avoid manual effort and increased the efficiency of submitting applications by 33%
• Followed Agile/Scrum methodologies to plan incremental releases and broke them down to user stories in JIRA
• Participated in Daily Stand Up, Core Hours, Sprint Grooming, Sprint Planning, Sprint Reviews, Sprint Retrospective,
Release Planning, Scrum Meetings, Sprint Demo and other agile activities and worked with 5-10 people
Java, Scrum, Jira, Agile, User stories, Product Manager, Service, Demo, Manager, UP, Service Delivery
2009 - 2013
job
Product Owner
CyberMAK Information Systems W.L.L.
• Acted as product lead for clients throughout the Middle-East and Africa, including Kuwait, Ghana, Saudi Arabia, and Bahrain as an on-site support engineer and Iraq, Nigeria, Abu Dhabi, and Dubai off-site
• Managed multiple projects valued at $450,000 annually for clients in various industries, including retail, education,
banking, and telecommunication and improved service turnaround time by 20%
• Supported Java-based B2B SaaS BMC Remedy IT Service Management Suite and developed and troubleshot custom-
designed digital products which incorporated an application that supported local languages in 16 countries
• Experienced in executing entire software development life cycle (SDLC) from concept through completion
• Formulated product vision, strategy and roadmap including pricing, GTM strategies, and product positioning
• Conducted joint application development sessions (JAD) with clients for requirements gathering
• Determined the feasibility of and engineered product functionality, features and services
• Developed design document, business requirement document (BRD) and functional requirement document (FRD) and linked them using traceability matrix and worked with 10-15 people
• Trained 150+ users and administrators during UAT and 10+ colleagues on Business Objects Crystal Reports
• Created service quality application reports to facilitate critical decision making for senior-level management
• Managed multiple projects valued at $450,000 annually for clients in various industries, including retail, education,
banking, and telecommunication and improved service turnaround time by 20%
• Supported Java-based B2B SaaS BMC Remedy IT Service Management Suite and developed and troubleshot custom-
designed digital products which incorporated an application that supported local languages in 16 countries
• Experienced in executing entire software development life cycle (SDLC) from concept through completion
• Formulated product vision, strategy and roadmap including pricing, GTM strategies, and product positioning
• Conducted joint application development sessions (JAD) with clients for requirements gathering
• Determined the feasibility of and engineered product functionality, features and services
• Developed design document, business requirement document (BRD) and functional requirement document (FRD) and linked them using traceability matrix and worked with 10-15 people
• Trained 150+ users and administrators during UAT and 10+ colleagues on Business Objects Crystal Reports
• Created service quality application reports to facilitate critical decision making for senior-level management
Service Management, Remedy, Software, Development, Support, Turnaround, Banking, It, Service, Design, Saas, Management, B2B, Product owner, Retail, Software development, Java
My education
Weatherhead School of Management Case Western Reserve University
MBA, Product Management
MBA, Product Management
National Institute of Technology
Bachelors, Computer Science & Engineering
Bachelors, Computer Science & Engineering
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