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Ser etter nye muligheter innenfor branding og marketing
Julie Therese Jølsen
,
Frederiksberg, Denmark
Experience
Other titles
Skills
I'm offering
Min utdannelse består av en bachelor i Marketing Management, og jeg har en Kandidat fra CBS i Brand and Communication Management. Jeg har derfor stor interesse for branding og marketing, og jeg vil gjerne også arbeide innenfor det digitale da jeg synes dette er spennende.
Markets
Denmark
Norway
Links for more
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Language
Danish
Good
English
Fluently
Norwegian
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - 2017
job
Customer Care Coordinator
L'Oréal.
I had a coordinating role where I am responsible for managing the order-to-cash process for assigned B2B customers in Norway.
My role involved:
• Overall responsibility for my assigned customers and building great relations with the clients
• Order processing and invoicing
• Managing customer claims and debit/credit note processes
• Handling internal and external communication concerning customer specific issues
• Building and ensuring great communication and collaboration with internal stakeholders
• Participation in projects in order to improve internal procedures and the service provided to the
customers
• I use the SAP software on a daily basis
My role involved:
• Overall responsibility for my assigned customers and building great relations with the clients
• Order processing and invoicing
• Managing customer claims and debit/credit note processes
• Handling internal and external communication concerning customer specific issues
• Building and ensuring great communication and collaboration with internal stakeholders
• Participation in projects in order to improve internal procedures and the service provided to the
customers
• I use the SAP software on a daily basis
2016 - 2016
job
Front Office Receptionist
Viking redningstjeneste.
Summer job as a receptionist, summer of 2014-2016.
• Various administration tasks
• Handling rental car invoices
• Various administration tasks
• Handling rental car invoices
2015 - 2016
job
Norwegian Country Manager
Superstar.dk (Klokkegiganten.no).
Student job working towards the Norwegian market for the e-commerce business Klokkegiganten.no.
The job involved customer contact, while also being responsible for the content of the Norwegian webshop and the Facebook page. I acquired insight in online marketing, SEO, entrepreneurship and e-commerce.
The job involved customer contact, while also being responsible for the content of the Norwegian webshop and the Facebook page. I acquired insight in online marketing, SEO, entrepreneurship and e-commerce.
2015 - 2015
job
Crew Assistant
NNU.
2013 - 2014
job
Customer Consultant, full-time job
DNB.
Customer support through phone for private customers
o Establishing new customer relationships
o Creating new accounts for existing customers
o Providing technical assistance (internet banking and mobile services)
o Support related to credit and debit card issues
o Selling products and services such as insurance and saving accounts
o Customer service in general related to daily banking
o Establishing new customer relationships
o Creating new accounts for existing customers
o Providing technical assistance (internet banking and mobile services)
o Support related to credit and debit card issues
o Selling products and services such as insurance and saving accounts
o Customer service in general related to daily banking
2011 - 2013
job
Telefonintervjuer
Respons Analyse.
I conducted telephone interviews in connection with market research
2008 - 2012
job
Store Associate
Lace.
o Mainly customer service, sales, ordering merchandise and product placement.
o Various other responsibilities
o Worked as a store manager assistant for a total of three months.
o Various other responsibilities
o Worked as a store manager assistant for a total of three months.
2008 - 2009
job
Store Associate
Glitter.
o Mainly customer service, sales and product placement.
o Various other responsibilities
o Various other responsibilities
My education
2014
-
2016
Copenhagen Business School - Handelshøjskolen
Kandidat i Brand and Communication Management, Branding
Kandidat i Brand and Communication Management, Branding
- Understanding the consumer.
- Communicating and positioning the brand.
- Creating and assessing the value of brands.
"The courses give students the opportunities to work with and study the task of identifying consumers’ mindscapes/subcultures/communities and exploring how brands can resonate with these entities both through internal and external branding in companies, thereby enhancing brand equity. The courses offer a mixture of theoretical foundations, methodological approaches, analytical tools and simulated brand scenarios, exploring branding and communicative efforts at product/consumer and corporate levels. With its emphasis on a variety of theories, methods, analytical and strategic concepts, frameworks and models, and a brand simulation game the BCM line integrates a managerial and consumer oriented approach to the investigation, building, managing, and communication of brands in an increasingly competitive market place."
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