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Active in telecommunications for 16 years
Richard Elsmore
,
Wellington, United Kingdom
Experience
Other titles
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I'm offering
Active in telecommunications for 16 years. Evolved from a telecoms engineer working principally on 100's of PBX's to advance into a voice & data network engineer..
Markets
United States
United Kingdom
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2022 - ?
job
Engineering Team Co-Ordinator
Airband Community Internet.
Engineering team coordination (FWA/infrastructure & fibre delivery), assistance & administration, communicating with engineers, civils (Rural Optic/external contractors), project teams, sales & fibre planning teams, as necessary to ensure an efficient & effective fluid workflow of engineer activities, positive progression of workflow planning and issue management through to completion.
Skills: Salesforce, QGIS, Wayleave
Skills: Salesforce, QGIS, Wayleave
Administration, Salesforce, Management, Workflow, Sales, Engineering, Infrastructure, Issue management
2020 - 2022
job
Health Care Worker/Medical Researcher
Kantar // Somerset.
• Receiving a daily list of home visits to attend for ONS CIS study
• Planned day and journey, visiting each home in agreed timescales
• Visiting homes, providing COVID-19 swab and blood tests
• Accurately inputting data and logging participant results - Salesforce/Youreka
• Safely delivering all samples to designated locations
• Planned day and journey, visiting each home in agreed timescales
• Visiting homes, providing COVID-19 swab and blood tests
• Accurately inputting data and logging participant results - Salesforce/Youreka
• Safely delivering all samples to designated locations
Salesforce, Researcher, Health
2007 - 2020
job
Installation Engineer
SWComms.
Installation of Alcatel OXO OmniPCX, Rainbow & Connect office systems, Gamma Horizon Hosted SIP, SIP trunking. Cisco SMB Switches, WAP's and RV320/340 routers.
• Trained customers on handsets and PBX software/Portal
• Received In house training on all products including Toshiba, Alcatel PBX's, Gamma Horizon, Cisco SMB switches routers and WAP's
• Co-Ordinated between customer and project managers. Directed number Porting. Arranged router changes with Gamma.
• Configuration of Cisco Routers, Switches and Firewalls
• 1st & 2nd line support on helpdesk using Service management software tool 2serv
Wellington, Somerset
• Trained customers on handsets and PBX software/Portal
• Received In house training on all products including Toshiba, Alcatel PBX's, Gamma Horizon, Cisco SMB switches routers and WAP's
• Co-Ordinated between customer and project managers. Directed number Porting. Arranged router changes with Gamma.
• Configuration of Cisco Routers, Switches and Firewalls
• 1st & 2nd line support on helpdesk using Service management software tool 2serv
Wellington, Somerset
Cisco, Training, Management, Service, Service Management, Router, Support, Office, Software, SIP, Portal, Smb, Customer
2006 - 2007
job
Installation Engineer
4Com Ltd.
• Installation and maintenance of Panasonic phone systems (PBX). Mainly KXTDA 30 & 100 series and Voicemail. Maintenance of Siemens Hipath products on support desk. 1st Line broadband support
• Ensured job sheet signed by customer after job completed
• Ensured job sheet signed by customer after job completed
Support, Customer
2005 - 2006
job
Telecom Engineer
Itel Networks.
Installation and maintenance of Panasonic phone systems (PBX). Mainly KXTD & KXTDA series and Voicemail. Some experience of IP office
Samsung, Meridian Norstar, LG Goldstar GDK162 & Index30
• Telephone CW1308 cabling, fault finding, termination onto MDF's. Maintaining Site details. CAT5 cabling and testing using a Fluke Tester
Samsung, Meridian Norstar, LG Goldstar GDK162 & Index30
• Telephone CW1308 cabling, fault finding, termination onto MDF's. Maintaining Site details. CAT5 cabling and testing using a Fluke Tester
SoMe, Telecom, Testing, Office
2004 - 2005
job
Telecom Engineer
Telecall.
Telecom
2002 - 2004
job
Mailroom Specialist
Xerox Business Services.
1996 - 2002
job
Production Engineer
Hamble Aerostructures // Hamble.
TECHNICAL
Production
2001 - 2001
job
Core Service Technician
CompTIA A+.
• Softphones
• Cat5 Cabling & Testing
• TeamViewer
• Audacity
• Call Recording
• ISDN2, ISDN30
• COSHH 1988 - (Passed 2000)
• Siemens HiPath & Panasonic PBX
• Word/Excel/Office 365
• Microsoft Teams
• Cat5 Cabling & Testing
• TeamViewer
• Audacity
• Call Recording
• ISDN2, ISDN30
• COSHH 1988 - (Passed 2000)
• Siemens HiPath & Panasonic PBX
• Word/Excel/Office 365
• Microsoft Teams
Excel, Office 365, Word, Service, Microsoft Teams, Testing, Office
My education
1992
-
1995
Nottingham Trent University
Bachelors, 2(ii)
Bachelors, 2(ii)
1990
-
1992
Fareham College
Secondary, Design Tech, Maths & Physics
Secondary, Design Tech, Maths & Physics
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