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jobs
Independent Recruitment Specialist
Natashia Messenger
,
Taunton, United Kingdom
Experience
Other titles
Skills
I’m offering
I consider myself to be a highly professional and competent 360 Recruiter, committed to the highest standards of customer service, Compliance, and motivated to succeed. Able to communicate clearly and concisely with colleagues, Clients, and customers. Competent with dealing with queries in a calm and professional manner, Experienced in training staff of all levels to a high standard. Successful with working towards and exceeding sales targets. Strong leadership skills, with the ability to organise both myself and fellow colleagues.
Services range from Traditional Recruitment requirements, to Freelance advert writing, Rec2Rec Recruitment, Staff Training, CV Writing services, Interim Internal recruitment Services.
Services range from Traditional Recruitment requirements, to Freelance advert writing, Rec2Rec Recruitment, Staff Training, CV Writing services, Interim Internal recruitment Services.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2021
job
Recruitment Specialist
Self-Employed.
Services range from Traditional Recruitment requirements (Temp & Perm) to Freelance advert writing, Rec2Rec Recruitment, Daily Staff Training, CV Writing services, Interim Internal recruitment Services.
November 2019 - March 2021 - Branch Manager Simple Recruitment Services LTD Bridgwater.
Headhunted to take on a branch which found itself without a manager. Handling all industrial clients, Building clients from a cold start, Networking, Branch and Office management, Budget management, Hiring Consultants & Administrators to expand the team. In the last financial year billed in excess of £350K.
November 2019 - March 2021 - Branch Manager Simple Recruitment Services LTD Bridgwater.
Headhunted to take on a branch which found itself without a manager. Handling all industrial clients, Building clients from a cold start, Networking, Branch and Office management, Budget management, Hiring Consultants & Administrators to expand the team. In the last financial year billed in excess of £350K.
Budget, Networking, Management, Recruitment, Service, Office, Manager
2019 - 2019
freelance
Perms Recruitment Consultant
Primarily heading up the Permanent & Commercial division.
Assisting with a Merger between two competitor agencies in the capacity of Recruitment Consultant, Primarily heading up the Permanent & Commercial division of the branch, Office maintenance (ordering stationary-Water) client meetings, staff meetings & online Networking, Building the business by re familiarising lapsed clients, Advertising across the South West of the UK on behalf of the branch. Assisting with the national contracts. Registering temporary and permanent candidates. Checking right to work. Working within GDPR & GLAA Regulations.
Advertising, Contracts, Networking, GDpr, Recruitment, Office, Online, Contracts, UP
2018 - 2019
freelance
Senior recruitment consultant
Lyons Personnel.
At Lyons Personnel I was working closely with the managing director to grow the business throughout the south west of the UK. Visiting Clients on a weekly basis to keep up to date with their requirements, completing all compliance to GLAA Standard, Health and safety procedures, and ensuring we are doing all we can to ensure their happiness and continued business.
Managing the branch in the director's absence. Checking Right to work for all candidates, ensuring all compliance items are checked and verified, Audit preparation, additional GLA Licence holder.
Managing the branch in the director's absence. Checking Right to work for all candidates, ensuring all compliance items are checked and verified, Audit preparation, additional GLA Licence holder.
Audit, Recruitment, Compliance, Safety, Health, Audit, UP
2016 - 2018
freelance
Industrial recruitment consultant
CMD Recruitment.
CMD Recruitment provide recruitment, staffing and workforce management services to businesses in Bath, Swindon, Wiltshire & surrounding Counties. As an industrial consultant my position is to provide temporary, contract and permanent staff for placement into work on a regular basis to all recruitment sectors.
I work closely with all clients and candidates to ensure a smooth process from initial registration, placement, and follow to confirm both Candidate and client are happy.
Other parts of my role include, but are not limited to:
Daily, Weekly, Monthly sales calls. Regular service visits and check in communication.
Filling all industrial positions from Warehouse picker packers to Class 1 HGV Drivers and more. Training all staff to a high standard of compliance, Data protection and updates to software. Regular meetings with the team to discuss growth of the company. Presentation of health and safety inductions. On site induction and training for new candidates. Training the Jr Consultants upon starting their recruitment career.
I work closely with all clients and candidates to ensure a smooth process from initial registration, placement, and follow to confirm both Candidate and client are happy.
Other parts of my role include, but are not limited to:
Daily, Weekly, Monthly sales calls. Regular service visits and check in communication.
Filling all industrial positions from Warehouse picker packers to Class 1 HGV Drivers and more. Training all staff to a high standard of compliance, Data protection and updates to software. Regular meetings with the team to discuss growth of the company. Presentation of health and safety inductions. On site induction and training for new candidates. Training the Jr Consultants upon starting their recruitment career.
Training, Management, Data protection, Sales, Recruitment, Service, Compliance, Growth, Safety, Health, Software
2014 - 2016
job
Payroll & Compliance Administrator, Resourcer
Acorn Recruitment.
industrial, commercial, and perms consultant.
This is a varied role in a fast-paced environment that demands adaptability and resilience.
My biggest responsibility is ensuring all of the agency's temporary workers are paid on time each week, chasing clients and candidates for timesheets, prior to starting work all candidates must be compliant, legal to work in the UK, and Referenced.
This role essentially means undertaking any responsibilities that contribute to the performance of the branch through providing support in sourcing candidates and fulfilling client requirements by:
Contributing to predefined branch / division targets and business objectives.
Answering telephone calls promptly and professionally.
Seeking and continuously developing knowledge and information about branch / divisional activity. Supporting consultants through providing administrative support and registering candidates, in conjunction with company policies and procedures to meet ISO 9001 standards. Managing resourcing activities as required, to identify suitable candidates to provide to clients in line with their specified requirements.
Liaising with job centres and other third party links to maximise the use of online recruitment resources, such as, job boards and online management to advertise marketing campaign responses accordingly.
Carrying out all weekly payroll activities, while complying with all branch requirements.
Taking responsibility for all relevant health and safety processes, in line with company and Legislative requirements. Received excellent candidate reviews published on www.acornpeople.com.
This is a varied role in a fast-paced environment that demands adaptability and resilience.
My biggest responsibility is ensuring all of the agency's temporary workers are paid on time each week, chasing clients and candidates for timesheets, prior to starting work all candidates must be compliant, legal to work in the UK, and Referenced.
This role essentially means undertaking any responsibilities that contribute to the performance of the branch through providing support in sourcing candidates and fulfilling client requirements by:
Contributing to predefined branch / division targets and business objectives.
Answering telephone calls promptly and professionally.
Seeking and continuously developing knowledge and information about branch / divisional activity. Supporting consultants through providing administrative support and registering candidates, in conjunction with company policies and procedures to meet ISO 9001 standards. Managing resourcing activities as required, to identify suitable candidates to provide to clients in line with their specified requirements.
Liaising with job centres and other third party links to maximise the use of online recruitment resources, such as, job boards and online management to advertise marketing campaign responses accordingly.
Carrying out all weekly payroll activities, while complying with all branch requirements.
Taking responsibility for all relevant health and safety processes, in line with company and Legislative requirements. Received excellent candidate reviews published on www.acornpeople.com.
Marketing, Management, Recruitment, Compliance, Sourcing, Safety, Support, Health, Online, Administrator, Campaign, Processes
2014 - 2014
job
Sales and process' Administrator
Richard Hathaway Lighting.
temporary 3 month contract.
Managing online orders including shipping online orders, printing Parcelforce and DPD labels, liaising with transport depots, Dispatching and tracking parcels. Raising and receiving purchase orders, generating sales orders. Answering all calls, handle the call if required or transfer to the relevant department. Handling remittance documents, generating invoices. Speaking with multiple suppliers, checking stock, placing and chasing orders. Managing the online email channels, managing sales calls, handling customer enquiries.
Managing online orders including shipping online orders, printing Parcelforce and DPD labels, liaising with transport depots, Dispatching and tracking parcels. Raising and receiving purchase orders, generating sales orders. Answering all calls, handle the call if required or transfer to the relevant department. Handling remittance documents, generating invoices. Speaking with multiple suppliers, checking stock, placing and chasing orders. Managing the online email channels, managing sales calls, handling customer enquiries.
Sales, Shipping, Online, Administrator, Customer
2014 - 2014
job
Painter & Decorator LASS Decorators
unknown.
I enjoyed working as a decorator in a small, family run home development company. Each contract was different; requiring a keen eye for detail, the ability to adapt to each challenge and multitasking effectively; ensuring all aspects of the tasks I was responsible for were met with the highest possible standard. With each new contract a brief is devised, and tasks delegated accordingly with the deadlines set. It is then my responsibility to ensure deadlines are met on time and smoothly by proactively utilising both my own initiative and that of the team as a whole. This job is primarily in the field, however, I have been working alongside the owners to take advantage of modern promotional tools, such as social media and designing more traditional tactics like leafleting and local advertisement. I was also required to have in-depth knowledge of health and safety standards and regulations with the drive to implement changes to working practices when required.
Social Media, It, Painter, Safety, Health, Development, Detail, Social
2014 - 2014
temp
Temporary Customer Service advisor
Dyson LTD.
This position was in the call centre at Dyson LTD. I undertook a temporary position with Dyson to assist with a changeover to a modern computer system while delivering a bespoke customer service to each customer while maintaining 98-100% call quality.
Dyson customers would call in for many different reasons which meant being able to handle a variety of different calls effectively, from a simple order under Guarantee, purchasing a new machine, booking an engineer, and handling complaints. A large portion of the calls were in regards to blockages within the machine and using the diagnostics to guide the customer stage by stage through unblocking their machine to resolve the issue. As I became more familiar with the machines this became quicker with each call. As an advisor I was given targets to meet daily, weekly, and monthly in regard to call time, call quality, sales, productivity as well as adhering to my individual schedule. In this role I took between 50-70 calls a day about the products, while maintaining company standards and expectations, using my discretion to take ownership of all calls, asking for assistance when required, to achieve the best possible outcome for both Customer and Company. This role was quite varied as there were many different products, each individual in either build or design, which had a diagnostic route to follow. When required we could collect the product the customer was calling regarding and go through the checks with them.
Dyson customers would call in for many different reasons which meant being able to handle a variety of different calls effectively, from a simple order under Guarantee, purchasing a new machine, booking an engineer, and handling complaints. A large portion of the calls were in regards to blockages within the machine and using the diagnostics to guide the customer stage by stage through unblocking their machine to resolve the issue. As I became more familiar with the machines this became quicker with each call. As an advisor I was given targets to meet daily, weekly, and monthly in regard to call time, call quality, sales, productivity as well as adhering to my individual schedule. In this role I took between 50-70 calls a day about the products, while maintaining company standards and expectations, using my discretion to take ownership of all calls, asking for assistance when required, to achieve the best possible outcome for both Customer and Company. This role was quite varied as there were many different products, each individual in either build or design, which had a diagnostic route to follow. When required we could collect the product the customer was calling regarding and go through the checks with them.
Design, Customer service, Sales, Service, Booking, Guide, Go, Customer
2013 - 2014
freelance
Christmas Events Consultant and Manageress
Bodkin House Hotel.
Managing the front of house responsibilities, phone and email queries.
Manage the bookings system and the table booking diary.
Promoting the hotel and restaurant for the busy Christmas period using online sources.
Managing the marketing of the hotel, created Facebook and twitter pages, uploading room occupancy and rate structures. Training staff to the highest standards of customer service including using the tills, telephone manner, teaching them to hold plates, deliver silver service, pride in their work. Serving guests both behind the bar and in the restaurant.
Manage the bookings system and the table booking diary.
Promoting the hotel and restaurant for the busy Christmas period using online sources.
Managing the marketing of the hotel, created Facebook and twitter pages, uploading room occupancy and rate structures. Training staff to the highest standards of customer service including using the tills, telephone manner, teaching them to hold plates, deliver silver service, pride in their work. Serving guests both behind the bar and in the restaurant.
Marketing, Teaching, Training, Facebook, Customer service, Service, Twitter, Online, Booking, Customer
2012 - 2013
job
Assistant Manager at Marmadukes and reservations manager for HRH York sites
Marmadukes Boutique Hotel, HRH Group.
I moved from the Lamb and Lion Inn to the Central reservations team at Marmadukes. I was the Assistant Manager at Marmadukes and ran the central reservations for Marmadukes Boutique Hotel, the Lamb and Lion Inn and The Guy Fawkes Inn. I was responsible for updating the rates and availability for all 3 properties on many different websites as well as overseeing all bookings, organising the hotel diary, keeping reception running smoothly, ordering stationery, toiletries, managing the bar stock and running errands. Trained to use the Rezlynx and the RoomLynx systems direct from Guestline, as well as being trained to use Open Table, Top Table, and Guest link. As the reservations manager for 3 of York's most popular venues I was invited to join the hoteliers association where a number of hotel managers across York meet once a month to discuss the goings on around York, new hotel developments and how we can better work together to achieve more business for the hotels in York.
Websites, Reception, Manager
My education
2009
-
2011
York St John University
BA HONS, Psychology and Counselling Studies
BA HONS, Psychology and Counselling Studies
2008
-
2009
Castle School 6th form
ALEVELS, Psychology, Philosophy & Ethics, English Literature
ALEVELS, Psychology, Philosophy & Ethics, English Literature
Sheldon School
Secondary, English, Philosophy and Ethics, Psychology, Sociology
Secondary, English, Philosophy and Ethics, Psychology, Sociology
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