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On Demand CTO specializing in Cost Savings
Stephen Johnson
,
Cornish, NH, United States
Experience
Other titles
Skills
I'm offering
Accomplished, results-driven, and forward-thinking executive with repeated success in the design and launch of leading-edge technical solutions across global markets. Talent for analyzing processes and implementing key continuous improvement strategies with highly cost effective results. Transformational leader capable of driving technical operations and sales efforts with successful outcomes. Expertise in defining and implementing strategies to deliver high-impact results. Collaborative communicator capable of cultivating solid relationships with partners and build consensus across multiple organizational levels focused on the achievement of operational objectives.
Markets
United States
Links for more
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2016 - ?
job
Director of Technology
Carroll Concrete.
Direct the day-to-day technical operations aligned with company missions and emerging technology trends. Develop and execute
technical roadmaps from conception to implementation. Devise technical vision and strategies focused on continuous improvement
efforts. Collaborate as a contributing member supporting merger and acquisition efforts. Manage vendor relationships and
performance driving hardware/software licensing migration efforts. Promote the utilizing of SharePoint to drive automation and collaboration between teams. Serve as a coach and Subject Matter Expert (SME) on technology driven improvement.
• Instrumental in the successful integration of two acquired companies overseeing technical migrations.
• Championed the modernization of the organization's technical landscape replacing legacy systems with cloud solutions
across 15+ locations.
• Slashed internet costs by 35% through strategic renegotiation of services.
• Saved $48K+ in annual copper line costs by implementing VoIP phone systems.
• Enabled efficient cost forecasting supporting organizational expansion into various locations.
• Decreased an average amount of monthly support calls by 60% as well as malware and fraudulent emails by 80%.
technical roadmaps from conception to implementation. Devise technical vision and strategies focused on continuous improvement
efforts. Collaborate as a contributing member supporting merger and acquisition efforts. Manage vendor relationships and
performance driving hardware/software licensing migration efforts. Promote the utilizing of SharePoint to drive automation and collaboration between teams. Serve as a coach and Subject Matter Expert (SME) on technology driven improvement.
• Instrumental in the successful integration of two acquired companies overseeing technical migrations.
• Championed the modernization of the organization's technical landscape replacing legacy systems with cloud solutions
across 15+ locations.
• Slashed internet costs by 35% through strategic renegotiation of services.
• Saved $48K+ in annual copper line costs by implementing VoIP phone systems.
• Enabled efficient cost forecasting supporting organizational expansion into various locations.
• Decreased an average amount of monthly support calls by 60% as well as malware and fraudulent emails by 80%.
Operations, Forecasting, SharePoint, Continuous improvement, Automation, Cloud, Integration, Technology, Voip, Implementation, Support, Hardware, Coach, Internet, Software
2014 - 2016
job
vCIO/Project Manager
iComm360.
Steered the development and execution of information technology services across a diverse portfolio of clients. Administered budget and P&L activities. Defined project structures and strategies. Performed in depth portfolio analysis and the design of technical
roadmaps. Cultivated and managed vendor relationships. Facilitated staff training initiatives. Managed the performance of seven
technicians ensuring alignment with organizational objectives and standards. Served as a proxy supervisor to 30+ help desk
personnel. Calculated project costs, resources, and feasibility.
• Championed the architecture and execution of various projects including infrastructures, training, change management,
and technical update initiatives.
• Reduced project and material costs by 25%.
• Entrusted to administer various client budgets values at $1.5M.
P a g e |2
roadmaps. Cultivated and managed vendor relationships. Facilitated staff training initiatives. Managed the performance of seven
technicians ensuring alignment with organizational objectives and standards. Served as a proxy supervisor to 30+ help desk
personnel. Calculated project costs, resources, and feasibility.
• Championed the architecture and execution of various projects including infrastructures, training, change management,
and technical update initiatives.
• Reduced project and material costs by 25%.
• Entrusted to administer various client budgets values at $1.5M.
P a g e |2
Design, Change management, Project Manager, Budget, Training, Management, Architecture, Technology, Development, Manager
2011 - 2014
job
Account Manager
Agio.
Managed the engagement and retention efforts of a $MM client. Provided strategic leadership and guidance to the team focused on
client engagement, problem resolution, and retention efforts. Partnered with executive leadership to define and implement
processes driving continuous improvement in on boarding and career development. Collaborated with in-house developers to develop and manage workflow efficiency projects.
• Established a high performing tasks force consisting of five cross-functional personnel focused on the retention of $MM
clients.
• Transitioned task force into a permanent department.
• Spearheaded the enhancement of the ticketing systems and deployed a comprehensive knowledge base resulting in the reprioritization of two senior system administrators and $200K+ in annual staffing funds.
client engagement, problem resolution, and retention efforts. Partnered with executive leadership to define and implement
processes driving continuous improvement in on boarding and career development. Collaborated with in-house developers to develop and manage workflow efficiency projects.
• Established a high performing tasks force consisting of five cross-functional personnel focused on the retention of $MM
clients.
• Transitioned task force into a permanent department.
• Spearheaded the enhancement of the ticketing systems and deployed a comprehensive knowledge base resulting in the reprioritization of two senior system administrators and $200K+ in annual staffing funds.
Account Manager, Continuous improvement, Leadership, Workflow, Retention, Development, Performing, Processes, Mm, Manager
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