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Expert in healthcare management and innovation - research and consulting
Grazia Antonacci
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Services: Research and Consulting in healthcare management, transformational change, quality improvement, process improvement, design, implementation, scale-up and spread of innovations in healthcare (including digital health technologies).
I am an experienced academic researcher, manager and consultant in the field of health care systems and services, with over 10 years of working experience both in UK and in Italy. I have a strong background in management engineering applied to the healthcare sector. I am passionate about structuring and solving problems. I adopt a proactive and analytical approach to designing and implementing innovative solutions that improve health care services and solve complex problems. I led multiple change management projects in the healthcare sector and developed strategic, problem-solving, and deep analytical skills. I have experience in project management gathered by managing and delivering local transformation and change management initiatives as well as large scale projects in the healthcare sector. I developed an international network in the area of healthcare improvement. I am able to work under pressure and within tight deadlines. I am experienced in working with healthcare professionals, analysts, top management, policymakers, and academics, as well as within multidisciplinary and international teams.
I am lead author of a number of publications in established peer reviewed journals and I submitted successful grant proposals to prestigious funding bodies.
I have experience of a range of different types of research (methodological and empirical studies, systematic literature review) and different methodologies, both quantitative and qualitative. Approaches that I have used in my research include: Grounded Theory (inductive methodology using NVivo software for qualitative data analysis), PRISMA methodology (for systematic literature review), as well as diverse quantitative methods: statistical data analysis, Social Network Analysis, Discrete Event Simulation, Process Mining.
I am an experienced academic researcher, manager and consultant in the field of health care systems and services, with over 10 years of working experience both in UK and in Italy. I have a strong background in management engineering applied to the healthcare sector. I am passionate about structuring and solving problems. I adopt a proactive and analytical approach to designing and implementing innovative solutions that improve health care services and solve complex problems. I led multiple change management projects in the healthcare sector and developed strategic, problem-solving, and deep analytical skills. I have experience in project management gathered by managing and delivering local transformation and change management initiatives as well as large scale projects in the healthcare sector. I developed an international network in the area of healthcare improvement. I am able to work under pressure and within tight deadlines. I am experienced in working with healthcare professionals, analysts, top management, policymakers, and academics, as well as within multidisciplinary and international teams.
I am lead author of a number of publications in established peer reviewed journals and I submitted successful grant proposals to prestigious funding bodies.
I have experience of a range of different types of research (methodological and empirical studies, systematic literature review) and different methodologies, both quantitative and qualitative. Approaches that I have used in my research include: Grounded Theory (inductive methodology using NVivo software for qualitative data analysis), PRISMA methodology (for systematic literature review), as well as diverse quantitative methods: statistical data analysis, Social Network Analysis, Discrete Event Simulation, Process Mining.
Markets
United Kingdom
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Industries
Language
English
Fluently
Italian
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2020 - ?
project
Board Member
Associazione Italiana Ingegneri Gestionali in Sanità (In.Ge.San.) [Association of Management Engineers in Healthcare].
Leading an interest group on Digital Health
Engineering, Health, Processes, Operations, Management, Digital Health
2018 - ?
project
Member of the Young Advisory Committee
European Health Management Association.
Healthcare Management, Policy and Innovation.
Health, Management, Research, Innovation, Implementation, International, Policy advice, Networking
2016 - ?
job
Deputy Theme Lead NIHR ARC NWL Innovation and Evaluation, Research Associate
Imperial College London.
Supporting the delivery and evaluation of NIHR ARC Northwest London. Working in multidisciplinary teams including clinicians, researchers, policy makers, industry partners patient and public representatives to translate evidence from health research into everyday practice by using structured approaches to improvement, quality improvement methods and collaboration of different disciplines. Working alongside leading improvement teams in the NHS to drive learning and support implementation and evaluation of initiatives aimed at improving efficiency and quality of health and care delivered. Planning, managing and conducting qualitative and quantitative applied health research projects in the field of health improvement, quality improvement, healthcare management and innovation. Submitting applications for external research funding. Presenting in front of large and diverse audiences at several local, national and international conferences, events and meetings. Teaching activities in health improvement, quality improvement, organizational behaviour (leadership, motivation, teamwork, etc.), project management at postgraduate and undergraduate levels.
Key Achievements:
- Published in high quality peer reviewed journals, presented in leading international conferences, and submitted actionable tools and practical recommendations.
- Developed and submitted successful grant applications to prestigious funding bodies.
- Successfully planned and managed applied health research projects (Area: health services research) (ethics, project activities plan, budget control, etc.) - e.g. started a project with the Royal College of Physicians exploring a UK NHS National Clinical Audit in 90 hospitals in England and Wales, while acting as a research activity coordinator.
- Supporting capacity and capability building in the NHS in the area of health improvement, quality improvement and evaluation – e.g. currently leading on the strategic and operational planning and delivery of the NIHR ARC Northwest London Evaluation Learning Network supporting evaluation of health improvement interventions in Northwest London through training and 1:1 project support (support provided includes projects on oral health, alcohol dependence and occupational health in Chelsea and Westminster Hospital NHS Foundation Trust).
- Supporting the NIHR ARC Northwest London Innovation and Evaluation theme Lead (Dr Matthew Harris) with reporting activities (e.g. management meetings, annual reports for funders), patient and public involvement and engagement (PPIE) (setting PPIE strategy, overseeing and managing PPIE activities and groups, liaising with public partners, reporting PPIE work, attending meetings to represent the theme), discuss theme work, present research or represent the team at internal or external meetings.
- Advisory activities in the area of health improvement, quality improvement, evaluation and innovation.
- Teaching and teaching assistant activities in health improvement, quality improvement, organizational behaviour (leadership, motivation, teamwork, etc.), project management at MBA (Imperial College Global Online MBA), postgraduate and undergraduate levels.
- Personal tutor for Imperial Master students (Master of public Health, MSc Epidemiology)
- Built successful relationships in the field of improvement science, health care management and policy at local, national and international levels.
- Collaborated with European institutions to deliver high level policy recommendations (e.g. AMR, cross-border healthcare).
Key Achievements:
- Published in high quality peer reviewed journals, presented in leading international conferences, and submitted actionable tools and practical recommendations.
- Developed and submitted successful grant applications to prestigious funding bodies.
- Successfully planned and managed applied health research projects (Area: health services research) (ethics, project activities plan, budget control, etc.) - e.g. started a project with the Royal College of Physicians exploring a UK NHS National Clinical Audit in 90 hospitals in England and Wales, while acting as a research activity coordinator.
- Supporting capacity and capability building in the NHS in the area of health improvement, quality improvement and evaluation – e.g. currently leading on the strategic and operational planning and delivery of the NIHR ARC Northwest London Evaluation Learning Network supporting evaluation of health improvement interventions in Northwest London through training and 1:1 project support (support provided includes projects on oral health, alcohol dependence and occupational health in Chelsea and Westminster Hospital NHS Foundation Trust).
- Supporting the NIHR ARC Northwest London Innovation and Evaluation theme Lead (Dr Matthew Harris) with reporting activities (e.g. management meetings, annual reports for funders), patient and public involvement and engagement (PPIE) (setting PPIE strategy, overseeing and managing PPIE activities and groups, liaising with public partners, reporting PPIE work, attending meetings to represent the theme), discuss theme work, present research or represent the team at internal or external meetings.
- Advisory activities in the area of health improvement, quality improvement, evaluation and innovation.
- Teaching and teaching assistant activities in health improvement, quality improvement, organizational behaviour (leadership, motivation, teamwork, etc.), project management at MBA (Imperial College Global Online MBA), postgraduate and undergraduate levels.
- Personal tutor for Imperial Master students (Master of public Health, MSc Epidemiology)
- Built successful relationships in the field of improvement science, health care management and policy at local, national and international levels.
- Collaborated with European institutions to deliver high level policy recommendations (e.g. AMR, cross-border healthcare).
Research, Implementation, Qualitative research, Health management, Health innovation, Digital Health, Process improvement, Process modeling, Continuous improvement, Quality improvement, Grant Applications, Publications, Teaching, Presentation development
2017 - 2018
project
Committee Member
European Health Parliament.
Deliver high-level policy-oriented recommendations to the European Commission and Members of the European Parliament.
Key achievements: Contributed to the development of an unanimously approved non-binding report by the European Parliament's Environment, Public Health and Food Safety (ENVI) Committee in June 2018.
IRCCS Casa SollievodellaSofferenza (Research hospital with 900 beds)|San Giovanni Rotondo, FG, Italy|2008-2018
Key achievements: Contributed to the development of an unanimously approved non-binding report by the European Parliament's Environment, Public Health and Food Safety (ENVI) Committee in June 2018.
IRCCS Casa SollievodellaSofferenza (Research hospital with 900 beds)|San Giovanni Rotondo, FG, Italy|2008-2018
Health, Policy advice, Networking
2008 - 2018
job
Management controller and business analyst
IRCCS Casa Sollievo della Sofferenza (Research Hospital, 900 beds).
BUSINESS AND PROCESS ANALYST – ACCOUNTING AND FINANCE DEPARTMENT|2014-2018
Reengineered several cross-functional processes using quality improvement and industrial engineering approaches (e.g. Process Mapping, Lean, Discrete Event Simulation, Statistical Process Control, etc.).
Key Achievements:
• Developed and implemented new clinical pathways and improved existing ones by working with multidisciplinary teams.
• Contributed to the improvement of performance trends by analysing balance sheets and revenues worth more than £250 million per year.
• Started a PhD project aimed at exploring quality improvement approaches and industrial engineering techniques to improve processes across different health care settings.
STRATEGIC PLANNER AND MANAGEMENT CONTROLLER – PLANNING AND CONTROL DEPARTMENT|2010-2014
Working in team to manage and deliver transformational change. Strategically planned and managed operational processes while continuously monitoring and controlling costs and activities. Prepared and submitted directional and operational reports (e.g. 5 yearly strategic plans, 5 budget plans, performance analysis, corporate social responsibility).
Key Achievements:
• Conducted budgeting (including definition of KPIs) and management accounting for 9 departments and 40 clinical units.
• Coordinated a team of 3 colleagues and trained 2 others.
• Successfully used Activity-Based Costing (ABC) and standard costs benchmarks to define and analyse inpatient costs detailed by production factor for 57000 patients per year.
• Analysed current regulations and developed quantitative models to comparatively analyse the reimbursement policies of hospitals in several Italian regions.
BUSINESS ANALYST– HUMAN RESOURCES DEPARTMENT|2008-2010
Worked with multiple local and external stakeholders (IT analysts, managers, etc.) to define requirements and implement a new cross-functional IT system. Effectively designed and implemented the monitoring of new HR performance indicators and costs analysis models while preparing standard reports to support decision making of HR Director and top management.
Key Achievements:
• Successfully designed and implemented a new reward system for 2500 employees including healthcare professionals, researchers, administrative staff and executives.
• Ensured a more accurate allocation of personnel costs to cost centres by analysing and reviewing them.
• Successfully improved HR business processes and implemented a new Human Resources Information system.
Reengineered several cross-functional processes using quality improvement and industrial engineering approaches (e.g. Process Mapping, Lean, Discrete Event Simulation, Statistical Process Control, etc.).
Key Achievements:
• Developed and implemented new clinical pathways and improved existing ones by working with multidisciplinary teams.
• Contributed to the improvement of performance trends by analysing balance sheets and revenues worth more than £250 million per year.
• Started a PhD project aimed at exploring quality improvement approaches and industrial engineering techniques to improve processes across different health care settings.
STRATEGIC PLANNER AND MANAGEMENT CONTROLLER – PLANNING AND CONTROL DEPARTMENT|2010-2014
Working in team to manage and deliver transformational change. Strategically planned and managed operational processes while continuously monitoring and controlling costs and activities. Prepared and submitted directional and operational reports (e.g. 5 yearly strategic plans, 5 budget plans, performance analysis, corporate social responsibility).
Key Achievements:
• Conducted budgeting (including definition of KPIs) and management accounting for 9 departments and 40 clinical units.
• Coordinated a team of 3 colleagues and trained 2 others.
• Successfully used Activity-Based Costing (ABC) and standard costs benchmarks to define and analyse inpatient costs detailed by production factor for 57000 patients per year.
• Analysed current regulations and developed quantitative models to comparatively analyse the reimbursement policies of hospitals in several Italian regions.
BUSINESS ANALYST– HUMAN RESOURCES DEPARTMENT|2008-2010
Worked with multiple local and external stakeholders (IT analysts, managers, etc.) to define requirements and implement a new cross-functional IT system. Effectively designed and implemented the monitoring of new HR performance indicators and costs analysis models while preparing standard reports to support decision making of HR Director and top management.
Key Achievements:
• Successfully designed and implemented a new reward system for 2500 employees including healthcare professionals, researchers, administrative staff and executives.
• Ensured a more accurate allocation of personnel costs to cost centres by analysing and reviewing them.
• Successfully improved HR business processes and implemented a new Human Resources Information system.
Implementation, Digital transformation, Business transformation, Performance Management, Management control, Consulting, Costing, Budget, Management, Process engineering, Process modeling, Human Resources Management, Business strategy, Health care management
2007 - 2007
job
Business analyst, Project manager
Lutech S.p.A.
Handled process analysis and improvement, strategic benchmarking, and definition of successful tender documents. Delivered business analysis, project management and management of purchase order requests by using SAP software and maintaining relationships with suppliers for Fastweb S.p.A.
Project Management, Project Manager, Business Analysis, SAP, Management, Analyst, Software, Manager
2004 - 2004
project
Management consulting
Galgano & Associati.
Trainee.
Process improvement project based on Lean Production techniques (manufacturing field).
Process improvement project based on Lean Production techniques (manufacturing field).
Management Consulting, Lean, Management, Consulting, Production
2003 - 2003
project
Trainee
ROCHE S.p.A.
Review of the internal Logistics Management Manual working with the head of the Logistics Department.
Network, Social, Online, International, Development, Health, Science, Safety, Process Mapping, Project Management, Logistics Management, Engineering, Management, Leadership, Training, Innovation, Teaching
My education
2014
-
2017
Tor Vergata University of Rome
Doctorate, Enterprise Engineering
Doctorate, Enterprise Engineering
2008
Cattolica University of Rome UCSC
Masters, Management of healthcare organizations
Masters, Management of healthcare organizations
2004
-
2006
Polytechnic University of Milan
Masters, Management and Industrial Engineering
Masters, Management and Industrial Engineering
2001
-
2004
Industrial and Management Engineering LIUC University of Castellanza
BSc, Management and Industrial Engineering
BSc, Management and Industrial Engineering
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