UX Researcher (Freelance)
As a UX Researcher at LEGO, you’ll be responsible for running usability testing sessions with children, helping to uncover insights that shape the future of play experiences. We are building a roster of talented researchers who can collaborate with our team on short engagements to support ongoing design and innovation projects.
This is not a remote role; candidates must be based in London and available to work from our office to conduct in-person research sessions.

*Day rate: Dependent on level of experience
*Applications close: April 2025
*Start: March 2025 | Multiple projects throughout 2025.
*Location: London, UK (Hybrid – must be available for in-office usability testing)
*Engagement Length: Short-term (7–10 days per project)
*Requirements: Must have an up-to-date DBS check

If you would like to apply, please share your CV, availability, and day rate. Be prepared to present a case study during the interview. The case study should highlight your UX research experience, the methods you have used, and the types of questions you are best at solving.

What you’ll be doing
• Designing and facilitating usability testing sessions with children, ensuring a comfortable and effective research environment.
• Conducting hands-on testing with interactive toys, observing how children engage with physical and digital play experiences.
• Analysing findings and translating insights into clear, actionable recommendations.
• Collaborating with designers, product managers, and other stakeholders to integrate research into the design process.
• Ensuring ethical research practices, particularly when working with children.
• Presenting findings in an engaging way to internal teams.

What we’re looking for
*Experience: 4+ years in UX research, usability testing, or human-centered design, with a focus on both physical and digital experiences in games, education, or consumer-facing products.
*Research skills: Strong qualitative background, including user interviews, usability testing, and observation methods.
*Communication: Ability to present insights in a compelling way to cross-functional teams.
*Collaboration: Experience working with designers and product teams to influence development decisions.
*Adaptability: Ability to work in a fast-paced, iterative environment with short turnaround times.
*Compliance: A valid DBS check is required for this role due to working with children.
It might also help if…
*You have experience with research to inform physical or digital toy design.
*You have worked on research projects that involve mixed-method approaches.
*You have prior experience conducting research with children and can create engaging and comfortable testing environments.
*You have a strong understanding of how physical interactions influence digital and hybrid play experiences.

Why join our freelancer network?
At LEGO, we are passionate about creating experiences that inspire creativity and joy in children and families worldwide. As a freelance UX Researcher, you’ll have the opportunity to contribute to cutting-edge play experiences and work with a team that values innovation and user-centered design. Each engagement will bring fresh challenges, new collaborations, and the chance to shape the future of play.